cc 2018 won't convert cc 2019 (14.0.2), crashes after converting 33%
Anonymous
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Please submit the crash report to us. (Guidelines to submit it are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please let us know the following:
Is the issue limited to a specific document(s)/asset(s)? – If yes, could you please share the document(s)/asset(s) with us at sharewithID@adobe.com?
- Does trashing InDesign Cache & Preferences help resolve the issue? Please take a backup of the same before trashing them.
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Adobe InDesign team
1 comment
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Sanyam Talwar
commented
Please submit the crash report to us.
(Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)Also, please send the following information to santalwa@adobe.com :
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team