InDesign performance issue: Hangs when exporting to PDF
1. Latest Indesign CC, Windows 10
2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.
Maik
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-InDesign Team
18 comments
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D Ster
commented
same here
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Anonymous
commented
Hello,
My export has hanged for past 2 days. Because of which I am not able to export other PDF not I am able to shut my PC. Please help me in solving this problem. -
Anssi Kumpula
commented
I'm having problems with this as well. Lost one and half days trying to troubleshoot this. Exporting to PDF never finishes (stops at 62 %) and trying to change footnote options crashes InDesign.
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Anonymous
commented
Consistently happening with large file exports using InDesign CC 2019 on Windows 10 Pro. Hangs at 99%, doesn't open PDF but PDF seems to be complete (though I usually force quit and re-export as this fixes the issue rather than trust my document is ok for print). Can't close the background task so InDesign has to be quit using the task manager.
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Jana Rekosh
commented
When I package an InDesign file the process freezes as it attempts to make a PDF. I have to force-quit InDesign. The files are collected. Is there any way to turn-off the PDF portion of packaging?
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Anonymous
commented
I use CS6 and it freezes more and more often. It always created a corrupt pdf after the failed export.
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Joshua Marner
commented
This constantly happens for me. Sometimes it hangs at 5% for a large export (100MB+ PDF export) and doesn't write anything, and other times it hangs at 99% for a normal export (10MB+ PDF export) but the exported file seems to be complete.
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Bob Nathans
commented
This has become a significant problem. I've rolled back the installed version of Acrobat and this improves tings somewhat. Adobe needs to deal with this in a proper manner. Clean installation of Creative Cloud, Acrobat & InDesign does not cure the problem for us.
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KB
commented
I am also having with CC 2019
it doesnt matter if i export 1 page or the entire document, it succesfully create the pdf, then hangs, indesign is totally unresponsive, no errors.
i have to end task and recover the document each time, thankfully i have lost enough work over the years to have multiple back ups, but not good. -
Bevi Chagnon
commented
I'm having this problem with CC:2019 (Oct release) — hang, then crash which sometimes creates a corrupted INDD file.
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Anonymous
commented
I have a big problem with InDesign CC2018. When I export any PDF document from INDD, the PDF files are successful while the INDD program crashes and I have to restart it every time.
You lose a lot of time for this inconvenience; It never happened in previous versions of the program. There is a solution for this? -
Anonymous
commented
Is there any fix for this? After I export my PDF, Indesign hangs or even quits by itself. AND - this is a big issue - sometimes the file corrupts? Indesign even tells me it is better to save-as. This is NOT good!
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jay maechtlen
commented
Something was wrong on one or more pages in the document that kept corrupting.
I got (older but non-corrupt) those pages from an older version of the doc, and used MOVE to bring in the other (non corrupt latest version) pages from the latest version of the doc.
I had to be careful, because if ID even tried to show the thumbnail of the corrupt pate, it would hang/crash.
Never did determine what was wrong with those partuicular pages. -
Anonymous
commented
Exporting to PDF taking all computing power, which should be a background task. Causes beach ball effect. FIX IT
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jay maechtlen
commented
Certain of my files will corrupt and hang during export - 31% in my case. Win 7, 13.0.1 x64. Just uninstalled/reinstalled yesterday using Adobe CC. The doc exported fine a few times, then the course of editing seems to have changed something, and export hangs.
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Tristan
commented
PDF is stuck at 43%...I've tried everything and it still hangs.
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Maik
commented
Sorry, forgot: Windows 10 1709, latest ID CC
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Maik
commented
In the moment when the PDF export background task creates the actual PDF from the temporary data, Indesign completely freezes for a moment. Could be 10 seconds, could also be 20. Seems to depend on how many pages the document has. This was absolutely not this way in the older CS6 version I used for years before upgrading recently.