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Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1
In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.
Let us know in the comments section if you face any problem with the updation process.
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Adobe InDesign TeamAn error occurred while saving the comment Debora
commented
Consistently happening with large file exports using InDesign CC 2019 on Windows 10 Pro. Hangs at 99%, doesn't open PDF but PDF seems to be complete (though I usually force quit and re-export as this fixes the issue rather than trust my document is ok for print). Can't close the background task so InDesign has to be quit using the task manager.
Debora
supported this idea
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28 votes
Dear All,
The feature is implemented and is already available in latest InDesign release
Please upgrade InDesign to the latest version to use this feature.
Thanks
AbhinavAn error occurred while saving the comment Debora
commented
Yes to this!
Debora
supported this idea
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Hi, this might not help everyone and this thread is a couple of years old, but I came here to report the same issue, then checked before I did that I was signed in using the correct Adobe ID (my work set me up with a new one instead of using my existing one). Turns out that the documents are in the dashboard associated with my old ID and don't show up in my new one.
It may not be what's causing your issue but if you've ever had another ID it might be worth checking.
Good luck!