InDesign performance issue: Text disappears while editing

When editing a text box, the text disappears.
I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.

This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.

Version 2017.1
Build 12.1.0.56 x64
Windows 10 x64

148 votes

Damien Lockner shared this idea · Aug 5, 2017 · Report… · Admin →

FIXED ·

AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded · Mar 28, 2022

We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available to download from Creative Cloud Desktop application.

Please update to this latest InDesign version to get the fix.

Adobe InDesign team

Show previous admin responses (8)

Available in Prerelease Builds ·

AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded · Feb 25, 2022

The fix for this issue is available in the InDesign PreRelease build(v17.2.0.09) and above.
Please check if the issue now stands resolved.

Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category.

Please apply to the InDesign PreRelease in case you don’t have access to InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171 ( https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171 )

If you still encounter any issues, please drop a mail to sharewithID@adobe.com ( https://mailto:sharewithID@adobe.com ).

—
Adobe InDesign team

Partial Fix ·

AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded · Feb 9, 2022

Hello everyone,

In the recently released update (17.1), we had fixed a scenario where text was disappearing while editing.

However, some of you are reporting that this issue is still happening for you, specifically on M1 machines.

We are continuing our investigations & trying to reproduce all the scenarios under which this happens. We are trying our best to find a comprehensive fix for this issue. We are hopeful that we will find one shortly.

We shall share more updates as soon as we have them.

Thank you for your patience.

—

Adobe InDesign team

Available in Prerelease Builds ·

AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded · Feb 9, 2022

Hello everyone,

In the recently released update (17.1), we had fixed a scenario where text was disappearing while editing.

However, some of you are reporting that this issue is still happening for you, specifically on M1 machines.

We shall share more updates as soon as we have them.

Thank you for your patience.

—

Adobe InDesign team

Available in Prerelease Builds ·

AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded · Jan 18, 2022

The fix for this issue is available in the InDesign PreRelease build(v17.1.0.49) and above.
Please check if the issue now stands resolved.

Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)
Please apply to the InDesign PreRelease in case you don’t have access to InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171 ( https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171 )

If you still encounter any issues, please drop a mail to sharewithID@adobe.com ( https://mailto:sharewithID@adobe.com ).

—
Adobe InDesign team

Prerelease_CreativeCloud.png 64 KB

Partial Fix ·

Abhinav Kaushik responded · Aug 30, 2019

Hello All,

Thank you for reporting the issue. Our investigation revealed that the problem manifests in multiple use cases.
We have fixed the issue in some of the use cases and are currently working on the remaining ones.
Please update your InDesign to the latest version, id 14.0.3 to try out the fix.

We shall update here once we have addressed all the remaining use case

We appreciate your cooperation.

-InDesign Team

Available in Prerelease Builds ·

Abhinav Kaushik responded · Aug 14, 2019

Hello All,

The fix for this issue is now available in the beta builds of InDesign. You can download the latest beta build from Download section of InDesign Prerelease portal.

1. Go to adobeprerelease.com
2. Log in with your Adobe Id.
3. Once logged in, search for “InDesign CC Prerelease” program in the list.
4. Click on the program to join the same.
5. You can now download the build (14.0.3.422) from “Builds and Plugins” section on the page.
6. The steps for installing the build can be found in the release notes

Under Review ·

amaarora responded · Jun 7, 2019

Hi,
Thanks for reporting the issue. We are looking into the issue

Please keep sending us more information (document, video) at amaarora@adobe.com , with which we can reproduce the issue inn-house.

-InDesign Team

Need More Info ·

amaarora responded · Apr 10, 2019

Hi,
Thanks for reporting this issue.
Can you provide sample documents along with a small video demonstrating the issue?
You may send this via email to amaarora@adobe.com
or upload to Dropbox or WeTransfer and add the link in the dropbox.

Thanks,
Aman

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Jeff Polley commented · October 4, 2021 4:18 PM · Report

I've been having this problem since I started using my M1 Mac Air, no issues with the older model, even though it is several OS and iD versions behind my current machine.
Looks like a case of the update no one asked for screwing up the works.

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Lisa commented · October 4, 2021 2:57 PM · Report

Yes I have this problem with new 16.4 (iMac 24inch M1 chip – Big Sur). Seriously annoying. I am working on very intricate packaging copy and it's really slowing me down and leading to mistakes. Sort it out Adobe!

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ERIC commented · October 3, 2021 4:18 PM · Report

Still have this problem with 16.4 ! (Mac Mini M1 - Big Sur). Really annoying !

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Samantha wortley commented · October 1, 2021 3:40 PM · Report

I am having this exact same problem, on my new Mac it's really annoying having to zoom in and out all the time to make sure the text is still there!!

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Steve Kesterton commented · October 1, 2021 1:30 PM · Report

I have this issue on a new iMac 24" but not on an older Mac. I don't understand how software developers can make things worse. It's just ridiculous that you release an update without making sure this works. Surely editing text is one of the primary functions of InDesign?

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HSI commented · October 1, 2021 12:54 PM · Report

I also am having this issue and it is a real pain **********! I am using the latest of everything.

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richard t commented · October 1, 2021 3:53 AM · Report

still have this problem and I use 16.4

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Emily Baumann commented · September 29, 2021 8:10 PM · Report

Also having this issue almost constantly. Impossible to do my job when I can't see what I'm editing.

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Gillian commented · September 24, 2021 2:24 AM · Report

Hello,

I have also been having this problem with the latest version of InDesign 16.4. The text disappears while being edited and only reappears after zooming in / out. Changing quality of display seems to have no effect. September 23, 2021.

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Anonymous commented · September 24, 2021 1:48 AM · Report

Also having this problem (Sept 23, 2021). I have yet to have an update fix this issue. InDesign 16.4, which CC says is up to date.

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budinsky commented · September 23, 2021 3:28 AM · Report

Seriously Adobe, when are you going to fix this? Why do you hate the M1 Mac so much? This is in a long list of buggy issues across the whole suite....

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timsteeleworks commented · September 22, 2021 10:24 PM · Report

Yep, the bug exists as of September 22. Have to tab off, then back again, on and on...

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pharwood commented · September 21, 2021 11:46 PM · Report

Unfortunately this bug is still present in the latest prerelease: InDesign 2022 v 17.0.

Very disappointing. Makes InDesign virtually unusable.

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Anonymous commented · September 13, 2021 8:46 PM · Report

Well, I have the latest version of InDesign from the Cloud and, is happening to me. It never happened before

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Tom commented · September 9, 2021 10:55 PM · Report

So far there have bee 2 updates since I posted, and I thought all was fixed, but alas, my text is still disappearing. I have managed a couple files without issue, but today it happened again. I can't work like this as I have to backwards save all the files I have already done to work on my old machine (2015 MBP with IDCS5). It is disappointing

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jeffHalmos commented · September 9, 2021 12:41 AM · Report

Ya, it's back baby, and bigger than ever.

16.4 on an M1 Mac mini.

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Matt commented · September 8, 2021 2:46 PM · Report

I'm having the same problem - have to zoom in and zoom out or move the page to make it reappear... please fix! MacBook Air 2020 and Big Sur 11.5.2 - Indesign 16.4... HELP!!

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brayden swire commented · September 6, 2021 10:34 PM · Report

Still having the same bug! never happened when i was using my early 2013 mc book pro, but happens lmost constantly with my m1 macbook air.

Please fix this bug

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Raffael commented · September 2, 2021 9:22 PM · Report

still have this bug

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Martin commented · September 2, 2021 6:18 PM · Report

M1 MacBook Air / Big Sur 11.4 / Everything in text box disappears when editing text in document created by somebody else in same InDesign version (16.4) but Windows edition.

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