InDesign performance issue: Text disappears while editing
When editing a text box, the text disappears.
I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.
This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.
Build 18.104.22.168 x64
Windows 10 x64
Thank you for reporting the issue. Our investigation revealed that the problem manifests in multiple use cases.
We have fixed the issue in some of the use cases and are currently working on the remaining ones.
Please update your InDesign to the latest version, id 14.0.3 to try out the fix.
We shall update here once we have addressed all the remaining use case
We appreciate your cooperation.
DanIel Twine commented
Even with the new update this is still not working!
Unfortunately the font cache solution didn't work.
Text still disappears randomly.
I cannot believe that Adobe can't reproduce this issue on an M1 Mac and find a fix.
Please, Adobe, fix this... How am I supposed to work on documents that are over 80 pages long like this? Every edit, every change the text disappears... This needs to be solved! Please. You can do it!
Julien Tora commented
Well, I am in the exact same position as many others here : Macbook Air M1 Monterey and my texts glitch as **** every time I edit them. I am a professional, I need to have reliable programs to earn my life and I swear I am just one finger from deleting my Adobe account to go and see if grass is greener somewhere on the other side.
Please fix it like today.
hi, though this is an old issue, I have it with the most recent version (17.0) on a M1 Macbook Air (2020, Big Sur 11.6) - the text field i am working on is hiding the text while editing. Have to switch the display mode (preview/normal back and forth) to see the actual text. Very anoying.
Don't want to speak too soon, but I think I may have discovered a fix. I use FontExplorer X Pro, but I opened FontBook and validated all fonts as suggested. This didn't work for me. I then opened FontExplorer and made sure only the System fonts were active. I then used the Tools menu in FontExplorer to clean the System font caches. It did this and then restarted my Mac.
Since that restart I haven't seen the bug reappear.
For the moment I am only allowing Creative Cloud to activate fonts needed by InDesign files. Over the next week I will activate any other fonts I need using FontExplorer and see if the bug reappears.
If you Google there are many ways to clean the System font caches other that via FontExplorer.
Barton Workman commented
I'm running In Design V 17.0 and all of a sudden my type disappears or separates from itself in the text box.
There is also a weird outer box around the text box which seems to be influencing this.
I've called Adobe Tech Support multiple times now and no one there seems to know what to do other than do a screen share and ***** up my document.
Homeschool Languages LLC commented
Yep. This is the worst. Adobe. Fix this ASAP
I was really struggling with this issue on my brand new M1 chip Macbook Pro. I seem to have found a semi solution. I followed the advice of some of the other comments and opened Fonotbook, selected all fonts and deleted the ones with issues and then I went into InDesign preferences and unchecked GPU performance and my issue seems to have disappeared so far! Hope this helps!
I'm also experiencing this on an ongoing basis. New iMac, up-to-date OS and InDesign software.
Quickest (temporary) fix to minimize interruptions in my workflow is to zoom in and out again quickly (cmd + cmd -) but it's super frustrating. Given the fact that this program is such an industry standard, it's wild to me that there are so many strange bugs. Please fix!
Its so annoying, I'm working on my dissertation and it keeps disappearing! I'm on a brand new MacBook Pro with an up to date InDesign
Ian T commented
It's happening to me. Have validated all fonts but still happening.
It's really slowing me down.
Adobe- this needs fixing!
Erika Woelke commented
Same problem here! I'm using a Mac Mini M1, Big Sur, ID 16.4 :(
it started happening to us in the office not long ago, may be a year or so and have "stayed" with us ever since, i always update the software so it hasn't been fixed. its very disturbing because you are in constant danger of losing part of your clients content. or are you? in any case, what happens is that when you make a change editing text all of the text in the specific box just disappears, but remains the same in all the other linked boxes of this text thread. it's like it becomes invisible, but i think it also wont show in a pdf if you save one. then if you resize the box even a tiny bit - open or close, it all comes back - and that's how we have been working for past few months.. correct me if i am wrong - this doesn't make any sense for a respected design app to behave this way, on topp of all the adobe crashing and freezing issues.
UPDATE #2: The problem is back. Again. The font validation process didn't fix the issue. PLEASE fix this persistent, time-wasting, mood-crushing bug, Adobe.
UPDATE: I used Chat to speak with Adobe Tech Support. Thanks to validating and deleting a problematic font, the issue now appears to be resolved!
Steps were: 1. Open FontBook, 2. Select all fonts, 3. Right-click and select Validate fonts, 4. Delete the font that was marked as having Issues. I deleted the font and then restarted InDesign and now the problem appears to be fixed. Even though this was not the typeface I was using in my layout, it caused this issue. (Prior to that, we went through renaming old caches and folders with a .old extension but this didn't fix the problem - it was deleting a font with an issue that solved it.)
Hope this is helpful! And thank you to Raghav at Adobe for helping me figure this out and solve the problem.
I am having the same problem with type suddenly becoming invisible when editing text in a text box. When I resize the entire InDesign window, or just the text box, the type magically reappears. It's still there (you can highlight the invisible text) but it is not appearing on the screen. Which makes me wonder if it's a screen draw issue.
Like others have mentioned, this all started when I got a new iMac with the M1 chip.
I called Adobe Customer Support just now and the recommended fix was to uninstall then reinstall ID. Did that, it worked briefly, but now the same thing is happening again.
It's slowing down my work flow and extremely frustrating. Adobe: PLEASE HELP!
John Malcolmson commented
Incredible that 4 years later this incredibly frustrating glitch is still an issue. M1 Mac Mini/Monterey.
Lift your game Adobe!
went thru adobe support chat and aman helped with this issue by validating fonts and removing all fonts with errors
Rachel Cameron commented
Hi! This is happening to me every single time I try to edit text. I have a very large document and am making copy changes daily and this continues to happen. BRand new Macbook Pro with M1 chip (purchased May 2021). Does anyone know of a fix? I close everything down and restart my macbook, open Indesign, and it is still happening.