Skip to content

Priscila Gonzaga

My feedback

11 results found

  1. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Priscila Gonzaga supported this idea  · 
  2. 9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Priscila Gonzaga commented  · 

    Also: disabling GPU preview brings the pages back.

    An error occurred while saving the comment
    Priscila Gonzaga commented  · 

    I just recorded a video to show it. I was previously using a external monitor, and after unplugging, Indesign wouldn't display any document pages in the working area.

    I had two very different documents open, one was long with many pages filled with text and heavy images, one containing only a few pages with normal images. Both behaved the same.

    An error occurred while saving the comment
    Priscila Gonzaga commented  · 

    I noticed that the document's pages desapear after I change the display I'm working on.

    I started working in a 13" macbook pro and later plugged a dell monitor. When I pushed the app to the bigger display, Indesign stoped showing the pages in the main working area. I closed the doc and opened it again, and it would display the pages normally in the dell monitor.

    The same happens the other way around if I start working on the dell monitor and later change to the laptop.

    Version of Adobe InDesign, InCopy or InDesign Server: Indesign 17.2
    Steps to reproduce the issues: Start a document in one display and then try to go on using it in another display.
    Expected result: Change displays, adjust the window size and go on working normally.
    Actual result: Indesign hides all document pages in the main working area. They are still visible in the pages window.
    Test file, screenshot, video or GIF capturing the issue (optional): attached.

    Priscila Gonzaga supported this idea  · 
  3. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Priscila Gonzaga supported this idea  · 
  4. 74 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Priscila Gonzaga supported this idea  · 
  5. 127 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

    Priscila Gonzaga supported this idea  · 
  6. Distorted Text and Graphics in high sierra

    215 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Closed: Fixed  ·  Sumit Garg responded

    This is a macOS10.13 issue, specific for some Intel GPU cards. Apple has fixed(partially) this issue inside macOS10.13.4 released build.

    Following are the workaround for resolving this issue.
    1) Update your mac machine to latest macOS10.13.4. Here, Apple has fixed this issue to some extent. You will face very less number of rendering issues.
    2) Disable GPU preview and set display performance as typical.

    Once you have updated to macOS10.13.4 .You might still face some rendering issues. Since, Apple has not fixed this issue completely.
    Please switch off GPU rendering for these cases and report a separate post for tracking.

    Priscila Gonzaga supported this idea  · 
  7. 42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    The fix of the issue is now available in the latest InDesign 2024(v19.0.1.205). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Adobe InDesign Team

    Priscila Gonzaga supported this idea  · 
    An error occurred while saving the comment
    Priscila Gonzaga commented  · 

    I had the same issue. Macbook pro 13", 2020, M1, OS 14.0.
    Never had this issue before.

    The preferences didn't work in the new version but were intact and I could restore them and use the older version normally.

  8. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 146 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available to download from Creative Cloud Desktop application.


    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

    An error occurred while saving the comment
    Priscila Gonzaga commented  · 

    Have you guys tried to update to 17.2.1? It worked for me and a lot of other users…

    An error occurred while saving the comment
    Priscila Gonzaga commented  · 

    Ok, sounds like it's working! At first, I installed the 17.1 version by mistake, so it did nothing. After reading the message explaining about the versions and how to download it, I installed the correct version, 17.2, and, since yesterday, I had no more text disappearing issues. Yay!

    An error occurred while saving the comment
    Priscila Gonzaga commented  · 

    Still the same here..

    Priscila Gonzaga supported this idea  · 
  10. 48 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Priscila Gonzaga supported this idea  · 
  11. 14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Priscila Gonzaga commented  · 

    I just bought a windows computer and I couldn't possibly imagine this would be an issue. It's more like a bug, something went wrong.

    Priscila Gonzaga supported this idea  · 

Feedback and Knowledge Base