Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
333 results found
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Indesign Crashes when scrolling
When I scroll pages using the keyboard, Indesign keeps crashing. The document has photos, but not excessively high resolution and I'm viewing on typical display mode.
MacOS. Indesign 19.0.1.205
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 19.0.1 hangs when trying to place image. Mac Sonoma M2 chip.
InDesign has been crashing and freezing a lot recently. Why hasn't Adobe supported Mac's M2 chip yet??
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 19.0.1 Crashes When Exporting Stories to InCopy
I have just set up a new MacBook Pro running InDesign 19.0.1 on Sonoma (pre-installed). Every time I attempt to export .icml stories from a layout file to my SMB Synology share, the file crashes and InDesign quits. When a co-worker on Monterey does the same thing with the same file, the .icml stories export normally.
I have tried exporting individual text frames rather than "export all stories" and got the same result. I've tried exporting the stories from a different local .indd file to my computer and got the same result.
What else should I try? Reinstall InDesign?
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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crash at every startup
InDesign crashes on every startup from this computer (Win11 Intel i9 G13, 64GB RAM, nvidia RTX 3600). This bug happens in all versions of InDesign installed trough CreativeCloud (also the 4 previous versions). When I start the app trough the CreativeCloud application it starts up without issues. When I start it trough the TaskBar icon, StartMenu or by double clicking an indd file it craches. Crash information bug report attached.
Note: My Windows user account is always elevated (admin privileges) and UAC is disabled. I tried starting up Indesign as a normal user but the salme crash happens.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crash on launch in 19.0.1
Crash on launch immediately after splash screen appears. New to 19.0.1.
Using macOS Sonoma 14.1 on a 27" iMac (Intel).2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 2024 crashes if using MultiFindChange plugin
In Windows 11 Pro version 22H2, InDesign 2024 crashes when using MultiFindChange plugin and do anything by
10 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesingから印刷するとsymbol書体が欠落する
Symbol の Ohmが印刷すると欠落します。PDFで印刷するときちんと表示される。
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. However, we are unable to reproduce the issue inhouse and would need more information
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
Please share the information with us at sharewithID@adobe.com
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Adobe InDesign Team
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PDF Workflow shows syntax error in exported PDF Version 18.5
I read that there was some Problems with PDF export since InDesign version 18.4. And i want to report that there are still issues with the latest version 18.5. Our Workflow reports syntax error in pdf and aborts procession. Its a full stop, no detailed error messages were shown. The only solution for us is to place the PDF again in older InDesign (17.4) and export a PDF from there.
5 votes -
InDesign crashes before it opens since lastupdate.
InDesign crashes before it opens since updating last week. Can only open it by holding down Shift Control Option Command and deleting the preferences.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Adobe InDesign 18.5 missing Fonts
Missing Fonts in Adobe InDesign 18.5.
Hello,
Our Corporate Font is always missing in Adobe Indesign 18.5. Our IT checked the Font istallation, Libraray Font Cache ... and we got the Info, it is only an Adobe InDesign problem. Cause the corporate Font is in Adobe Illustrator or Photoshop available.The complete Grafik Team has installed otf and ttf Fonts. (And no we don't use Postscript Typ 1 Fonts.) 😉
Our Typedesigner tested the Font, everything is ok.
We are using InDesign 18.5 on Mac Ventura 13.5. Deinstalling and install InDesign 18.5 new didn't solve the Problem. The complete Font-Family…1 voteHello Romana
Can you try putting all these fonts in the folder: /Applications/Adobe InDesign 2023/Fonts and see if it solves the issue?
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Adobe InDesign team
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relink with file extension bug
Relink File Extension is not working. This bug seems persistent so I can only assume not too many people are reporting it, but it's slowing down my productivity. When I try to use Relink File Extensions and choose the option to link images that have the .psd extension rather than a .jpeg I get the error message "Failed to find 1 links in new folder. These links have not been relinked, and will remain selected in the Links panel." Each time I've attempted to do this over the last couple of months, I double-check that the only difference in the…
1 voteHi Kevin & others,
It looks like you may be inputting ".psd" when it asks you for the filename extension.
Try inputting just "psd" - that is, without the period in front.
See what happens - it should work.
Let us know your findings.
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Adobe InDesign team
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Color Picker causes InDesign to Crash
Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,…
7 votesIf you are still seeing this crash happening in InDesign, please do the following:
- do a screen recording
- attach a test file
- mention the OS version, InDesign version.
Put the screen recording and test file in a shared drive and share the location of the same with us.
Thanks,
Adobe InDesign team
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M1 Mac Graphic Problems Continue
As others have mentioned InDesign graphic performance on M1 Macs is unacceptable. This was marked as "fixed" but it continues with macOS Ventura 13.0.1 and InDesign 18. For example, the screen does not always redraw when scrolling or jumping to a different page until you move your pointer. Switching to a different program and then back to InDesign also fixes the problem for a while. It doesn't matter whether GPU Performance is on or off. This is the most fundamental functionality. Please figure it out and fix it once and for all.
18 votesID18.1 that was released yesterday should have the fix for this issue.
Please update to this version from CCD app & confirm if the issue is still happening.
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Adobe InDesign team
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Absurd translation of the word "spread" in Czech UI
Please correct the absurd translation of the “spread” on the Effects window. In this context, you cannot translate it as “dvojstránky” (= two pages) but rather “rozšíření” – in InDesign CS6 the translation is correct.
Please note that in some languages one word can have multiple meanings. For example, in Czech we have one word for month and moon. The words are not interchangeable, you can’t say “the moon of July” in English. But this is exactly how you translate the aformentioned expression!
It is the same with the word spread in English, it has multiple meanings and cannot be translated…
4 votesOur translator proposed "Šíření" as the new translation.
Would like to know if we should go ahead & make this change.
Pl. let us know.
-- Adobe InDesign team
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Buttons Reverting to Top-Most Destination
I set up all of my buttons on different parent pages and amended pages based on parent pages, gave them all unique names and set their destinations. They worked perfectly for precisely one export to interactive PDF and then most of the buttons reverted to the top-most destination in the list when I reopened the document.
1 vote -
Can't create snap to baseline style
I just paid for and downloaded ID 17.2.1 after using cs6 and need to meet a deadline for a four page newsletter. I can't seem to find any buttons whatsoever that allow me to create a body style with the text snapping to the baseline. My text is all over the shop. Did I just do a faulty download, or am I missing something? Where is the option for baseline snapping or not snapping?
1 voteAlign to Baseline Grid option is available in the Paragraph panel.
It is also available in the Paragraph Style dialog under the Indents and Spacing section - Align to Grid.
Hope you find this useful.
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InDesign team
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InDesign 17.2 Export XML crashes
Adobe InDesign 17.2.0.20
macOS 12.3.1Upon exporting XML from an InDesign file, InDesign crashes. This does not happen with Adobe InDesign 17.1.0.50.
Please see attached crash logs and error messages received from InDesign.
1 voteContacted the user to investigate this issue further.
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InDesign team
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InDesign 17.1 not working properly
InDesign (17.1) is acting very strange for the last two months. When I click on File, Edit, View or any other topic, the tab does not open. I cannot access any action under those tabs. Also, when I eventually get to work with my document, it is extremely slow to save. It turns, and turns forever. I've been working with InDesign for over 20 years and it's the first time I have so much trouble with the software. How can that be fixed?
3 votesCan you try the following and see if it solves your issue:
- Quit InDesign.
- Delete the following:
/Users/your_user_name/Library/Caches/Adobe InDesign
/Users/your_user_name/Library/Preferences/Adobe InDesign
/Users/your_user_name/Library/Caches/CSXS/cep_cache
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Adobe InDesign team
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Share for Review
After sending out a "Share for Review" in InDesign, I went back to the file after people made comments and when I go to the review, the only option is to create a new review. But if i go to my email notification and click on the link, I can see the review that way. I did not "save as" to the file.
3 votesOpen the Review panel (Window>Comments>Review) to see the comments made by the people with whom you had shared the document for review.
Please let us know if this solves the issue for you.
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InDesign team -
Transparency from PSD or PNG not showing in InDesign 17.0.1
Since InDesign updated to v17.0.1 (from the v17 before this), transparency on pngs and psd's has stopped working. Instead it drops in a black background and messes with the colours.
The image on blue shows how it should work (using a workaround dropping it onto white and setting the transparency to darken), the other is with the PNG or PSD imported with transparency. It was fine yesterday before updating.1 voteCould you share the PSD and PNG files with us?
If yes, please send them to indshare@adobe.com, mentioning
the Subject the same as the thread.—
InDesign team
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