Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
263 results found
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inDesign 2020 removed the zoom view box from the top menu bar
This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.
I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or…
12 votesThe change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.
To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.
Meanwhile, we are reviewing this request.
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Adobe InDesign team -
Bounding box is always on the outside of the stroke
Ever since I updated to the latest InDesign (InDesign 15.0.1), the bounding box is always on the outside of the stroke so instead of objects snapping to the box they are snapping to the outside of the stroke.
1 voteIn InDesign, the bounding box has always been on the outside of the stroke. It has not been changed at all. In which version of InDesign were you seeing this behaving differently than the current version?
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Adobe InDesign team -
CC2020 story doesn't show hyperlink symbols
Hello,
With CC 2019 I could switch into story mode and see the starting and ending tags for a hyperlink. This ability was beneficial because I found the text editor struggled to reveal/understand the boundaries of the hyperlink's text-it couldn't tell where the hyperlink ended. If you look in the first figure, if I type at the end of the hyperlink, even with first keying a space symbol, the hyperlink extends into any further sentences I type.
In 2019 I would use the story editor to move the cursor outside the hyperlink termination symbol and get around the problem. With…
1 voteOpen the Hyperlinks panel and see whether the Hyperlinks are actually there. It could be that the Hyperlinks were initially created (hence the Blue color Underline beneath them) but were removed later on. That’s why the Story Editor does not show them.
From the Hyperlinks panel flyout menu, choose ‘Convert URLs to Hyperlinks…’ and see if the Hyperlink Start and Termination Symbols are shown in the Story Editor.
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Adobe InDesign team -
Eyedropper bug — attribute pick-up is glitched by hidden layers above
If there are objects overlapping and above the source for the eyedropper tool, — even if those objects are on a hidden layer — the tool picks up a color of no fill and no stroke.
If the hidden layer is dropped below the target layer, the problem goes away.
These observations are based on original input by Bill Silbert in this User Forum discussion:
https://community.adobe.com/t5/indesign/indesign-cc-2020-eyedropper-problem-turning-text-to-no-color/m-p/10765424#M165918InDesign versions v14 through v15
2 votesWe need more information to reproduce this issue. Could you share a sample test document and show a screen recording of this issue?
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Adobe InDesign team -
2020 Pages Window Broken
Ever since updating to Indesign 2020 the pages window just doesn't work. I've tried uninstalling and reinstalling a number of times but no matter what I do it just shows it as completely blank. This makes it extremely difficult to access anything, let alone my master pages.
1 voteHave you tried trashing the Application’s cache and Preferences? Please try that and see if the issue goes away.
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Adobe InDesign team -
InDesign crashes when changing paragraph style with Typefi Designer 8.7.3 (14)
Every time I change the paragraph style on my document, indesign crashes.
5 votesWe have released InDesign 2023(v18.2.1.455) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
As per the information provided by other customers, the issue might be related to Typefi Designer 8.7.3 (14).
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Adobe InDesign Team -
Export stops at 0%
Exporting common documents often results in a "crash" at 0%. No error comes up, it just stays at 0% indefinitely.
If I try stop the export I can't, if I try close InDesign I can't. I have to force quit the program and open it numerous times following in order to get all of my fonts back and registered... even if it's in a package.
Extremely time consuming and painful.
1 voteHi,
Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?We tried with some custom InDesign files, but export works fine
Thanks
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Book / Index
Indesign 2020 15.0, Indesign CC 2019 14.0.3, Indesign CC 2018:
Crash when generating the index in a book with many chapters.
The book has 156 chapters (from 1 page to 30 pages) - when updating the index reproducible crash.
The book has 822 pages.Every time I sent an error report - no reaction. I think it depends on the number of documents.
1 voteHi,
Please can you share the sample document with which the crash can be reproduced?Thanks
amaarora@adobe.com -
Textwrap 2020
Textwrap from old saved document takes spacing from paragraph indent...Thus you can see the very wide right margin for image.
2 votesPlease select the Text Wrap object and check the different Offset values specified in the Text Wrap panel.
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Adobe InDesign team -
PDF Export in InDesign CC 2020 (15.0) is broken
As soon as I try to export a PDF (either with File > Export or File > Adobe PDF Presets), the background task starts but hangs at 32% and never completes. When cancelling the task, it never cancels and I need to Force Quit InDesign to cancel it.
Running Catalina with the latest version of InDesign (15.0)
8 votesHi,
Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?We tried with some custom InDesign files, but export works fine
Thanks
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shared destination hyperlinks do not get inserted into exported epub 3 (InDesign CC 2020 v15.0)
I have a document with many shared destination hyperlinks. When I go to export this document out to an epub 3 file, non of the shared destination hyperlinks are inserted into the epub file. This is a huge problem.
1 voteHi,
Can you please share a sample file with which the issue is reproducible at amaarora@adobe.com?I tried with some custom files but was unable to see the issue (checked on Sigil epub viewer)
Thanks
InDesign Team -
Multipage PDF Export failure -Backgrond task running constantly
PDF export constantly runs as background task with zero percent progress until I force quit InDesign, delete the temp recovery file, and delete the "zero bytes" PDF that InDesign failed to genereate. If I leave it and reexport once running InDesign again it happens again. I've found it takes deleting the recovery file (.idlk) and the PDF that has zero data at the location I tried exporting to. Once I do that it seems to work. My InDesign file is multiple pages (32). Smaller page counts and data files seem to work although my InDesign file isn't that large. Once…
2 votesHi,
Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?We tried with some custom InDesign files, but export works fine
Thanks
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Black swatch in cell diagonal line is not overprint
In Table and Cells, stroke color default swatch is [Black]. In this case, overprinting is set even if the overprint check box is off.
However, the diagonal line does not set the overprint even if [Black] swatch is applied.
This is not set unless the check box is checked, so it must be the same as stroke because it behaves differently from stroke.5 votesCould you share more details about this issue, like screenshots, test files, etc.?
Send them to sharewithID@adobe.com—
Adobe InDesign team -
[ID-4218137]Thumb nail of indesign saved files not appearing after 2019 to 2020 update
Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?
note -
-Files still open as normal.
-Even if I save them in 2020 formate still no icons
-Other adobe programs since update show Icons.40 votesPlease let us know if the below-mentioned workaround works for you:
- Try restarting your Windows machine.
- Use the “Restart” option and NOT “Shutdown”.—
Adobe InDesign team -
When converting files to a new version, some converted files have "copy" added to the name.
Opening a book from a previous version, with automatic doc conversion selected, causes some files to be overwritten when saved with "copy" added to the name. This nuance has caused a cascading calamity for our file management. If this function is intended, then it's execution is downright dumb. Nowhere was this pitfall mentioned when opening the files and saving them. Automatic Document conversion should be just that, automatic. Not 'automatically' mess up my naming conventions and filing system.
Shame on you Adobe.
1 voteThank you for reaching out to us.
Can you confirm the version of InDesign with which you are facing the issue?
It will be really helpful if you can share a screen recording of the workflow with us. It will give us unambiguous insight into the issue.You can send the video and test files to abkaushi@adobe.com
-Abhinav
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Ability to Add more than One Page at a Time
I have a "large" technical textbook, in my case 20 chapters and at least 22 indd files, if I wnt to add a page or two to an existing chapter, each time I click the new page icon, it takes a while for InDesign to reassess page and section numbers. Ten clicks of "new page later", it rather timeconsuming.
How about an option, similar to adding rows/columns to a table, that allows you to specifiy how many pages you would like to add?
At the moment, adding 10 pages means watching it update section numbers 10 times.
Kind regards
Mike…1 voteYou can use the ‘Insert Pages…’ option from the Pages panel flyout menu to add many pages at once. You can also specify where you want to add those pages.
Does this work for you?
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Adobe InDesign team -
Can't export page range as pdf
I'm unable to export a page range from InDesign as a PDF as I have done for decades. I get two options when I choose "range," "All" and "Letter V."
3 votesDid you try selecting (highlighting) “All Pages” and type whatever page range you want to export?
If you have alternate layouts and you want to export a range of pages from a particular alternate layout, say Letter V, you can also type the page range after putting a colon, like this: Letter V: 2-3.
This has been the case for many versions and has not changed.—
Adobe InDesign team -
14.0.3 Crashes and wipes all preferences (17th October 2019)
On closing a document on a mac (using the red dot) inDesign suddenly crashes. When I re-open it, all my preferences have been reset to default - including the animated tool tips returning.
4 votesWe have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com:
• Quit InDesign and create a backup of Preference and cache. Relaunch InDesign to observe if the preferences have been reset.
• Next time when you encounter a crash, create a backup of Preference and cache prior to InDesign launch. If the issue is encountered, send the back up of preference and cache to the above mail ID—
Adobe InDesign Team -
[ID-4219732]Slow performance
Lately InDesign is nearly unusable. Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time. Even when clicking between panels in the toolbar there is a delay of about half a second.
I have tried ruling out potential issues like updating graphic drivers and embedding all resources into the document. Nothing works it seems like the application is just unstable. Please advise, I love to work with indesign but this is overall a very bad user experience.
43 votesCustomer comments
- InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
- Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
- Performance degradation is observed if more than 1 document is opened
- Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
- Performance degradation is observed while working on indd document and not with the IDML of the indd document.
- Lag observed for almost every action from selecting objects, resizing objects, or moving objects
Troubleshooting steps tried to resolve issues
- Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.
Workarounds
- Change the…
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Cannot save under a new name error code 1, network share, InDesign 2019
When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
InDesign 2019 is up to date.2 votesAre you able to saveAs/ SaveACopy the file locally?
What is the exact version of InDesign 2019 are you using? 14.0.1/14.0.2/14.0.3?
Is it happening with all InDesign files?
Which OS version are you using?
- Don't see your idea?