Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Indesign CC does not open

    Indesign CC 14.0.1 does not open. When I want to open Indesign it shows the loading screen but after that indesign closes.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign 2019 — that is 14.0.2 – which contains some stability fixes. If you are not already on 14.0.2 (build 324), we recommend you to update to this latest version.

    Does InDesign show a Crash Report dialog after it closes? If yes, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, see if trashing InDesign cache and prefs help resolve the issue.


    Adobe InDesign team

  2. full swatch list not displaying bug

    In the first image, the scroll bar is all the way to the bottom, but it's not showing the rest of the list, when I expand the box (image 2) it displays them... please help/fix?

    IndesignCC 13.1 osx high sierra.

    7 votes
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    6 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents?
    3. Does it happen with Swatches panel only or all other panels while expanding ?
    4. Have you added any extra swatches or it happens with the default swatches ?
    5. Please specify your Platform, OS version and InDesign version.

    A short video depicting the issue will be very helpful.

  3. 1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2 (build 324), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

    Also, please send the following information to santalwa@adobe.com :

    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?

    Adobe InDesign team

  4. Crashes while inserting a new page in between document

    Im using Indesign CC 2019 to create a 180 paged book. While trying to insert a new page in between or delete a page, it keeps loading for a very long time (7-8 mins) and then shows a error message sometimes or mostly crashes.
    This problem just started occurring from yesterday. So far the file was fine.
    Kindly help.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2 (build 324), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

    Also, please send the following information to santalwa@adobe.com :

    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?

    Adobe InDesign team

  5. InDesign CC 2019 - font error issues with PDFs

    When latest InDesign CC 2019 creates a PDF using certain fonts, an error message appears when opening PDF in Acrobat Pro DC: "Cannot extract the embedded font 'JLUSWO+fontname'. Some characters may not display or print correctly."

    Never had this issue with previous InDesign versions. The same PDF opens, views and prints perfectly in Preview. Creating PDFs by other applications with the same font are fine.

    HELP!

    5 votes
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  6. Adjust Layout: add an option to ignore objects anchored in text or bring back legacy (2018) layout adjustment

    I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.

    It's gone from being very useful to a liability.

    For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.

    The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about…

    7 votes
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    0 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  7. pdf export fail

    When exporting some InDesign files to PDF, the export fails without any specific reason given. The PDF export settings are "Press Quality" and does not fail when selecting a lower quality export setting. I was able to export fully when changing the downsampling image settings to "do not downsample" and I was able to export without fail. However, this produces a massive file, and obviously is not what I want and will not work. I need the "Press Quality" settings.

    This issue appears on Windows 10 (latest release as of this writing) and I have not had any problems using…

    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. Italics not showing in InDesign CC2019 - but does in all other versions

    I have a .docx file that when brought into InDesign CC2019 (14.0.2) the italics do not show. The italics show in all other versions of InDesign. This is worrying for when we work on long documents. The error still occurs if the file is changed to a .doc file.

    1 vote
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    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  9. reference point

    Reference Point moves on objects when one object on page is rotated. Indesign 2019 (14.0.1) If one (or more) objects on a page is rotated, then the reference point on other objects on the page changes as you select through the different objects. This applies to text, picture, and tint boxes. If you try and make the reference point the same on all objects on a page, say the upper left point, then select other objects, they have changed to a different reference point. This makes it very difficult to align objects from page to page.
    Mac OS 10.12.6

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  10. Paragraph style overrides key quick not working

    When I select a paragraph and want to keep the character styles, but override the paragraph levels styles while holding down Ctrl/Shift click, this quick key does not work. Nothing happens. It used to work for CC2017. Ctrl click works for overriding character styles though. This is a nuisance, especially when it worked before

    2 votes
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    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →

    To remove paragraph-level overrides, but preserve character-level overrides and character styles, in the Paragraph Styles panel, hold down Shift+Ctrl and click on the Clear Overrides button at the bottom of the panel.
    To remove character-level overrides, but preserve paragraph formatting overrides, hold down Ctrl as you click on the Clear Overrides button at the bottom of the Paragraph Styles panel.

    Please also see this article: https://indesignsecrets.com/5-ways-of-removing-overrides-applied-to-paragraphs.php

    Adobe InDesign team

  11. Pasteboard not centered in layout view

    I'm not sure if this is the right bug category, but when trying to view spreads, no matter what view option I pick, the pasteboard is aligned right only, with lots of extra room on the left. If I scroll all the way left, the left edge of the pasteboard is about in the middle of the view area and if I scroll all the way right, nothing past the right edge of the pasteboard is visible. It should be the other way around if not centered, because at least then, all my tool panels wouldn't cover up what I…

    1 vote
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    1 comment  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  12. GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

    Product: Adobe InDesign CC 2019 (14.01)

    Steps to reproduce:
    - Create a document with the text "abcde"
    - (Case 1) Do a GREP search for "(?<=bc+)d"
    - (Case 1) Do a GREP search for "(?<=bc*)d"

    Expected result: highlight the "d"

    Actual result: Cannot find match.

    Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

    Note also that this applied to GREP Styles in a paragraph style.

    2 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. New, based-on Object style isn't "based on"

    Take an Object Style and create a new style based on that style. When the new dialog opens with the based-on name present, it has a number of items chosen and selected, but it's not the same as the based on item.

    You could try Duplicate Object Style and then add the based on-name, but while there is no error, any change made to the based-on object does not change the new object style.

    1 vote
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    1 comment  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2 (build 324), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  15. Fermeture du logiciel INDESIGN avec l'outil Ligne

    Crash with the lign tool and arrow
    Indesign 14.0.1

    steps to reproduce the issues :
    https://drive.google.com/drive/folders/15ccJfKeoi1dw3gDSCZ-jcjhNdT9qPkkm?usp=sharing

    best regards,

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  16. Keyboard commands do not respond in document until text field is selected

    Indesign 14.0.2 x64
    Windows 10

    After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

    I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  17. panels / windows won't open, InDesign doesn't launch 80% of the time

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  18. Bug when converting text into curves

    Bug when converting text into curve
    result MOVING

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  19. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

    7 votes
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    9 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

  20. I emphasize enough how much I dislike the new styling on the text/paragraph style dialogues

    It is SOO much harder to select the paragraph (or whatever) style I need now. The key information in that dialogue is the style name, which I know you know because that's what you show when it's selected. But that style name isn't the most visible part of the drop-down. In my case, it's darn hard to see. This is slowing me way down and I'm feeling very grumpy about it.
    I was also really irritated when the resize quick keys did a switcheroo here after 20+ years, but I can get over that. This one -though! Apologies for the…

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    This new menu you are seeing is only visible from the properties panel.
    You can still see the list of paragraph styles from the Paragraph Styles menu (Type→Paragraph styles) in the same way as it used to be in previous years.
    Please let us know if you still face the problem

    Thanks,
    Aman

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