Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. Adjust Layout: add an option to ignore objects anchored in text or bring back legacy (2018) layout adjustment

    I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.

    It's gone from being very useful to a liability.

    For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.

    The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about…

    5 votes
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    0 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  2. I emphasize enough how much I dislike the new styling on the text/paragraph style dialogues

    It is SOO much harder to select the paragraph (or whatever) style I need now. The key information in that dialogue is the style name, which I know you know because that's what you show when it's selected. But that style name isn't the most visible part of the drop-down. In my case, it's darn hard to see. This is slowing me way down and I'm feeling very grumpy about it.
    I was also really irritated when the resize quick keys did a switcheroo here after 20+ years, but I can get over that. This one -though! Apologies for the…

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    This new menu you are seeing is only visible from the properties panel.
    You can still see the list of paragraph styles from the Paragraph Styles menu (Type→Paragraph styles) in the same way as it used to be in previous years.
    Please let us know if you still face the problem

    Thanks,
    Aman

  3. text bold italic regular

    Cannot easily change text with bold italics and bold regular to non-bold italics and non-bold regular.

    0. On Windows 7, InDesign 14.0.1 x64:
    1. In a normal text window, type "regular" in non-bold regular Times New Roman font.
    2. Then type "italics" in non-bold italic Times New Roman Font.
    3. Select the entire "regularitalics" phrase.
    4. Click Ctrl-B. The entire phrase correctly becomes bold.
    5. Click Ctrl-B again.
    Expected behavior: The entire phrase should revert back to regular.
    Actual behavior: Only "italics" reverts back to regular. The "regular" remains bold.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  4. adobe freezing and getting beach ball spin constantly

    Everytime I upload, save, place etc I get beach ball after beach ball...

    It's not my computer...I have the 10k Imac Pro...

    It mainly started when I installed OS Mojave. Adress this asap please as it is affecting work flow.

    3 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  5. 2 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  6. 1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Files shared in the description cannot be accessed now. Please share the document(s)/asset(s) with us again?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  7. Page Margin Issues

    When creating a new document using a preset with a margin, the margin is ignored when the document is made.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.

    Adobe InDesign team

  8. InDesign 14.1

    Opening InDesign just by itself makes it freeze completely. Ball of death (on Mac) .
    It asks me if I want to start automatic recovery however I can't click on any of the options because the ball of death doesn't let me. The window with the recovery message consequently shows up on top of any other screen.

    I could make InDesign work ONCE yesterday after restarting and today it completely crashes again. Unfortunately it also means one of my files is now stuck 'open' which is untimely.
    This is the latest verstion both of InDesign as well as Mac OS.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  9. Version 13.1

    Version 13.1 crashes several times a day. For various reasons, ex. try to drag and drop pictures from finder into indesign.

    2 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  10. bug

    Socorro!
    Isso começou a acontecer recentemente.
    Podem corrigir?

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  11. font size panel freeze windows 10

    InDesign 13 and 14.0 / Windows 10 x64

    when i click on font size panel for change value, windows freeze and others indesign list panels (color - fonts) chase the mouse movements.
    For restore windows and bugs panel, i need to use the menu mouse button with one click.

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  12. TIff

    Can't place TIF or PNG files into InDesign. The internet tells me that I can, however I've been trying for hours and it only works when I convert to JPG.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  13. Assembled files in assignments crash regularly when updated

    Assignments in Indesign regularly crash the program when parts need updating This is especially bad when an assigned part has been worked on in the assigned file or if the respective file runs over various pages or if it contains complex .ai-images. As soon as you click on the yellow icon to update a part Indesign crashes again and again. To solve the problem I have deleted certain text files completely from the assembly and reentered them afterwards, which is much more effort and doesn't always work.
    I had this problem before, a few months ago, but lately it has…

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  14. Fails with certain Illustrator images

    It happened a few times to me that Indesign keeps crashing when certain (complex) .ai images are used - which shouldn't be as I thought Adobe files would perfectly interact with other Adobe programs.
    When these are changed to png images and I am able to open the Indesign file and update them, Indesign works perfectly well again. At times it is not possible at all to open the file or change the image and the file needs to be reacreated.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us.
    (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  15. Paragraph style overrides key quick not working

    When I select a paragraph and want to keep the character styles, but override the paragraph levels styles while holding down Ctrl/Shift click, this quick key does not work. Nothing happens. It used to work for CC2017. Ctrl click works for overriding character styles though. This is a nuisance, especially when it worked before

    1 vote
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    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →

    To remove paragraph-level overrides, but preserve character-level overrides and character styles, in the Paragraph Styles panel, hold down Shift+Ctrl and click on the Clear Overrides button at the bottom of the panel.
    To remove character-level overrides, but preserve paragraph formatting overrides, hold down Ctrl as you click on the Clear Overrides button at the bottom of the Paragraph Styles panel.

    Please also see this article: https://indesignsecrets.com/5-ways-of-removing-overrides-applied-to-paragraphs.php

    Adobe InDesign team

  16. InCopy character panel blank

    My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Help > About

    Going to Help > About to see what version I'm using causes InDesign to freeze and crash.
    InDesign 14.0 x 64
    Windows 10 Pro 1803 OS build 17134.345

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  18. PDF Export & Text field crash

    I have also downloaded Indesign CC 2019 and encounter a lot of bugs. I can't select a color profile for the PDF export and every time I click into a text field while layouting the complete program hangs. Unfortunately, you can't work with the program like this at the moment!

    Solution for the problem with the PDF export: Preset PDF export profiles and then select them. So you can bypass the problem a bit. For the second problem I can't find a solution and am very annoyed, because there are also the same probleme with the other programs of CC

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  19. InDesign Crash with Outlook

    I am working on a Mac (Mojave - 10.14) using InDesign CC 2019. The bug is that when I open InDesign with Outlook already open, InDesign all of a sudden begins eating up memory, at about 1 GB every few seconds, until it reaches about 130 GB then force-quits not only InDesign but Outlook. However, after rebooting, if I first launch InDesign THEN Outlook, this doesn't happen.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  20. Bad PDF Export to x1a with indd placed in InDesign

    - problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
    - no problem with previous InDesign versions (on 10.13 systems)

    Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting…

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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