554 results found

1. voice dictation

   Macos Big sur 11.1: when using voice dictation in combination with Indesign, in a new simple document, nothing else open in ID: when starting voice dictation , text cursor blinking and already inputting text, after a few words ID crashes. Tried it 3 times, ID crashes each time.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 19.0.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

2. Rotated type in a linked indesign document crashes indesign when exporting a pdf

   1. Indesign 16.0.2
   2. rotate a text box in a layout by 90 degrees. place this document into another document, and this one into a third. as links. try to export as a pdf.
   3. a pdf
   4. Indesign crashes

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3. Indesign 16.0.1 sometimes crashes when saving

   Indesign 16.0.1 on my month-old iMac, crashes daily usually when I'm saving my 80 page catalog, I don't know when it will happen. The book contains links from Drive, Dropbox and another computer.

   Yesterday's crash damaged the file but luckily I could use a recently saved version.

   2 votes

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4. InDesign 16.0.1 can't recover file from crash

   Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

   InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

   I have reset preferences, created a new workspace (instead of using previous version's saved workspace), uninstalled and reinstalled several times.

   Mostly returning to InDesign from Chrome – Version 87.0.4280.88 (Official Build) (x86_64). Or from Photoshop 22.1.

   The recovery folder has 70 files from Oct.-Dec. 2020.

   Attached are screenshots of the crash reports and the error message from InDesign. There was only one doc open and it was saved with a filename, there was no "untitled" file open.

   Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

   InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

   I have reset preferences, created a new workspace (instead of using previous version's saved workspace),… more

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5. Garamond Premier Pro Medium appears as non-existing in MiddleEastern Version 16. AND 16.01 even though it's perfectly fine in Ver. 15.1.2
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6. text crash

   Every time I select a text box or select/highlight the content, InDesign crashes.

   2 votes

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7. InDesign stalls with with new MacBook Air (M1, 2020)

   InDesign is stalling (pausing for up to 30 second) regularly on my new MacBook Air with the Silicon M1 chip. I know it is an Intel Based program but I don't think the emulator is working. Shouldn't Rosetta 2 download automatically when I use InDesign? I presume you (the good folks at Adobe) are working to make it native to the new chip. Happy Holidays. Seth

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8. Indesign 2021, there were never more crashes. Please quickly update with bug fix! Thanks!!!

   Indesign 2021, there were never more crashes. Please quickly update with bug fix! Thanks!!!

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9. original file cannot be found

   I'll see the message reveal when I open the indesign file. Can you help to fix it?

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10. InDesign crashing while saving the document to GoogleDrive

    Crashes when saving to google drive.

    Not only crash the program, but the whole laptop. Running MBP 2017.

    File was lost and corrupted the original file.

    Lost hours of work.

    2 votes

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11. Index entry crash 2021

    Adding index entries is crashing the program. I've also had issue copying and pasting and dragging copies on certain pages that I have had to rebuild instead. Really disappointing and driving me crazy with a deadline looming

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12. When will Indesign (and the whole adobe package) work with properly with Catalina?

    Indesign keeps crashing, version 2021, and earlier versions - tried this. Illustrator and photoshop, acrobat too. Very frustrating, luckily been able to work on my laptop instead. But as a good customer I am paying for software that isn't compatible with the platform that it is used with constantly? The update panel forces one to upgrade the OS and then it crashes. Pleaaaase fix this. 2020 is sad enough already

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13. Updating Excel file causes crash

    InDesign 2021 on Mac 10.14.6
    Clicking link to update file causes immediate crash.
    A quick internet search finds that his been a long ongoing issue. (Maybe fixed at times? I'm not seeing posts for 2021 version.)

    2 votes

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14. newest indesign quits upon trying to save

    newest indesign quits upon trying to save, or it just freezes and I have to force quit.
    running mac big sur

    1 vote

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15. minion pro black

    Whenever I open a document that contains the missing typeface Minion Pro Black, Indesign crashes on mac. Over and over...
    It does not crash when opened on PC.

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16. switching between documents in just upgraded (16.0.1) takes around one minute

    both documents are similar, 20 pages, Indesign has 1GB RAM occupied.

    2 votes

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17. Hello, I am using online document sharing to retrieve comments directly into inDesign. Unfortunately, the name of the correctors are display

    Hello,
    I am using online document sharing to retrieve comments directly into inDesign.
    Unfortunately, the name of the correctors are displayed but their comments are invisible (text crossed out, underlined or added text).
    A small blue wheel spins next to the filters icon.
    Moreover, since this document sharing online, InDesign crashes every open.
    Thanks for your help

    3 votes

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18. Indd freezes, then crashes, when opening linked (placed) indd files from an indd file

    Indd 16.0 x64, and the previous version. Windows 10. Create a document with test and also linked Indesign "sub-documents" in it. Run spell-check or find & replace, set to check all open documents. Indd opens the linked document, then freezes. You cannot save, quit, or anything. I have submitted numerous crash reports. See https://community.adobe.com/t5/indesign/indesign-2020-crashes-while-using-spell-check-with-linked-indesign-files-on-windows-10/m-p/11608010?page=1#M404257 for details.

    My documents are typically books with 10-20 indesign files in each book. Some of the indesign files have placed (linked) indesign files, typically standard "boilerplate" that must be the same everywhere. When I run a spell check across all of the open docs in a book, it opens the linked file then freezes. I later discovered that it does this on a single document if it has placed indd files and you tell it to search all documents.

    Indd 16.0 x64, and the previous version. Windows 10. Create a document with test and also linked Indesign "sub-documents" in it. Run spell-check or find & replace, set to check all open documents. Indd opens the linked document, then freezes. You cannot save, quit, or anything. I have submitted numerous crash reports. See https://community.adobe.com/t5/indesign/indesign-2020-crashes-while-using-spell-check-with-linked-indesign-files-on-windows-10/m-p/11608010?page=1#M404257 for details.

    My documents are typically books with 10-20 indesign files in each book. Some of the indesign files have placed (linked) indesign files, typically standard "boilerplate" that must be the same everywhere. When I run a spell check across all of the open docs in… more

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19. InDesign and Publish, Document, Online using MacBookPro upgrade

    Upgraded MacBook to OS Big Sur v.11.0.1 and now the Adobe InDesign > Publish, Document, Online does NOT work. It does work for a NEW single page doc. MacBook CRASHES when InDesign SPREAD publish online feature is attempted. PLEASE HELP!!! All of my Adobe InDesign docs are SPREADS and I love the online feature.

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20. Running OS Big Sur 11.0.1 on 2019 Mac 27", InDesign 16.0.77. Crashing program the moment I click on an image file on a page in InDesign.
    2 votes

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team