Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. metadata delimiter

    Hello, This is to report an ID behavior that constitutes a bug (to my thinking). This behavior has existed in every version of ID that I'm familiar with from the beginning through CC 2021. Documentation states that you can use any delimiter character you prefer in File Info. But it doesn't tell you that it will change your delimiters to semicolons as soon as you hit OK on the File Info dialog. This has been a thorn in my side for many years. I produce periodical scientific journals using InDesign as my layout tool. And ID is awesome for that.…

    1 vote

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  2. this update is terribly slow

    this update (16,0 x64) is terribly slow
    (((((((((((((((((((((((((((((

    2 votes

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  3. Placing Graphics is missing from online User Guide Manual

    When going to InDesgin online User Guide, the whole section of placing images is missing (Both in English and Hebrew - didn't check other languages).

    I mentions this in Adobe Support Communities on May 22, 2019 Here:
    https://community.adobe.com/t5/indesign/indesign-user-guide-search-place/m-p/10535619?page=1#M147718


    1. Adobe InDesign Middle Eastern Version, 2019-2021


    2. Steps to reproduce the issues : Go to InDesign User Guide:
      https://helpx.adobe.com/hken/indesign/user-guide.html/hken/indesign/using/welcome.ug.html


    On the left under the topic list, there is no topic for Placing Graphics.


    1. Expected result: The topic should appear in user guide, in all languages including Hebrew.


    2. Actual result: The topic is missing.


    This topic exist when you google search it,…

    1 vote

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  4. Scripts

    When I updated to InDesign 2021 (V 16.0), all my custom scripts and their associated keyboard shortcuts were gone.

    I had to go into my Applications/Adobe InDesign 2020/Scripts/Scripts Panel folder and copy them over into that same folder in the InDesign 2021 folder.

    Not sure if it's happening across the board, but thought I'd point out my experience.

    Thanks.

    2 votes

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  5. Helvetica Neue Packaging Issue

    Issues after updating to the latest version of InDesign. Helvetica Neue is not being recognized after update and will not display correctly. Screenshots attached for reference. Most typefaces are TTF. Was packaged and printed correctly on last version and now facing these issues.

    2 votes

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  6. Preview screen messed up

    Preview Screen is not displaying file names correctly.

    1 vote

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  7. Arrange object after unhide

    Using Adobe InDesign 15.0.1 x64 (CC 2020), after I unhid several linked image objects, I was unable to arrange those elements forward or backward to make it visible on top of other elements. The objects were not locked as I checked several times and even copying / pasting them would not allow me to rearrange them. Restarting solved the problem after I spent 20 minutes fighting with it.

    1 vote

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  8. (Read-only) files cannot be saved since the latest update

    Im working towards a server and after the latest update i only get (Read-only) files. And have errors where indesign crashes several times.

    No issues when I work and save Ai, Psd och Ae files.

    1 vote

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  9. Update to the latest version not possible

    After reinstalling Adobe Creative Cloud and Adobe InDesign CC 2018 (version 13.1) on a new Windows computer, it is not possible to update to the latest version 13.1.1.
    Even with a new installation of Adobe InDesign, version 13.0, no update is offered.
    All update installers should be available for all authorized versions * of the Creative Cloud.

    5 votes

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  10. No one else can open my files

    I've had several recent designs that I've been the author on, that when I share the working file can't be opened by other users. This has occurred with a company work design file and a personal project design. In both cases, these files were made with InDesign 2021 on Windows 10. The other users that tried to access my files were on Macs (unknown OS) using InDesign 2021 as well. This is problematic and damaging to workflows if other users can't open and work in files created by someone else.

    PS. It is unclear if this is an issue between…

    1 vote

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  11. Files created in Indesign 2020 try opening in Indesign 2019. Should I deinstall 2019?

    I create files in Indesign 2020 and save them. The next day I'll double-click on that file to open it and it tries to open in Indesign 2019 and wants me to convert it. Why does it just not open in ID 2020? Should I uninstall 2019?

    1 vote

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  12. Unable to Save Document

    Indesign 15.1
    Opened file I have worked on before. Added some text. Went to 'undo' an action and couldn't with key command or 'Edit>Undo'.
    Then thought I would try and close out of Indesign and restart to see if that helped. Tried to save file. Could not save file with key command or 'File>Save'.
    Options—Save, Save As, CheckIn, Save A Copy, and Revert—are all grayed out and unusable, as well as many options under the Edit menu as well.

    2 votes

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  13. 1 vote

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  14. Purchasing Stockphoto's doesnt work

    When clicking on the shopping chart, by selecting a picture from adobe stock, nothing happens.

    1 vote

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  15. 1 vote

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  16. Update not working through Creative Cloud

    When I try to update from InDesign 16.0 to 16.0.1 trough Creative Cloud nothing happens?

    1 vote

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  17. Tutorial image link is broken.

    I can't find InCopy UserVoice, so leave a message here.
    The image display on the page below is not working properly.
    Why don't you check the link again?

    https://helpx.adobe.com/kr/incopy/using/workspace-basics.html

    And if you have InCopy UserVoice, please tell me where it is.

    1 vote

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  18. The app.doScript () statement no longer works since version 15.1.1...

    The script that I am attaching works up to version 15.0 and does not work with the next versions (certainly with version 15.1.1). The error that returns is "Unable to load Adobe Indesign Type Library 1.0" (translated from Italian). It does not seem to me that there are incompatibilities with the app.doScript () statement that generates the error.

    3 votes

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  19. AOL Mail Service Error

    You may face an AOL mail service error during composing or replying to an email message. This error can be occurred due to an outdated browser, poor internet connection, and stuck cookies and caches in your browser. This error can also crash your AOL login site and blocks you from receiving and sending email messages. Before you face more issues because of this error, try the enlisted troubleshooting tips and deal with the AOL email login service error.

    Change Internet Browser settings.
    Enable the Protected Mode option.
    Launch Browser without Add-ons mode.
    Add AOL to the list of trusted websites. …

    1 vote

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  20. Endnote references are not importing when placing word documents

    I am placing a word 365 document into InDesign 2020 with endnotes ticked to be included and the endnote references are not importing. In the past the endnote references will display in-text and a full endnote reference list will display on the last page in one text box. I have tried using 2018/2019 with the same result. This appears to be a new bug. I have attached screenshots of the Word document with endnotes displayed and the InDesign document after placing the same word document which shows the endnotes have not been imported. Also an anchored text box is also…

    8 votes

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