Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Not able to create new guides

    I am seeing many issues with the new updated InDesign - it seems a lot of the issues are solved if you have no browsers open. But let's be honest that is ridiculous! First I was not able to scale items proportionately while holding down the shift key. Now I can't create new guides, however the minute I close out all my browsers this functionality begins to work.

    Please fix the many conflicts between INDD and the web browsers. I am on a MacBook Pro using High Sierra. The conflicts appear when either Chrome or FireFox are open. I need…

    2 votes
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  2. Footnotes flows on the following page even if there is still space on the page where is the reference number

    Indesign CC 14.0.1
    MAC OS High Sierra 10.13.6

    unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
    for this bug, the result of many jobs is very bad

    3 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Critical : can't sync fonts from Adobe

    Critical : can't sync fonts from Adobe :

    Hello, just like this guy below :

    Help! Unable to activate fonts InDesign 2019

    I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

    Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

    tried everything,

    Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

    FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

    The error message is : "unable to sync one…

    3 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

  4. InDesign Libraries don't work with gradient

    If I drag and drop an element with a color gradient to the Library and the drag itback in another document, the color of the gradient is away then and its a black and white gradient. My second document/file is a RGB-file and the other a CMYK file!

    1 vote
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  5. variables are not updating

    variables are not updating when I change a values in a defined paragraph style. I have to close the document and reopen to see the changed value

    1 vote
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  6. error message about activating fonts constantly flicking up, then disappearing.

    the error message is constantly just flicking on screen and disappearing. it even pops up when using other programs in front of in design.

    could fonts just go into memory once you open a doc and there is plenty of memory left. to avoid constant font issues. indesign is always telling me fonts that are installed have gone missing, then a few seconds later they come back.

    2 votes
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  7. Can't drag objects

    I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

    63 votes
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    194 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the Beta builds of InDesign. A new type of cursor is now shown on hovering mouse over the Stroke(outline) or Center point of a object, indicating that it can be dragged to some other location.

    You can download the latest Beta build from the Downloads section of InDesign Prerelease portal.

    1. Go to adobeprerelease.com
    2. Log in with your Adobe Id.
    3. Once logged in, search for “InDesign CC Prerelease” program in the list.
    4. Click on the program to join the same.
    5. You can now download the build (14.0.3.422) from “Builds and Plugins” section on the page.
    6. The steps for installing the build can be found in the release notes


    Adobe InDesign team

  8. Background Tasks stuck on "Cancelling"

    I was exporting multiple PDFs that were not exporting properly. When I figured out they were stuck, I manually cancelled the export in "Background Tasks". Both tasks have been "Cancelling" for two days. I cannot close the files nor can I close InDesign.

    3 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. font search

    Have text or text box highlighted and want to select new font. Go to type in the Character box for a font I know I have, but it will not recognise it (happens with multiple fonts, not one particular one). If I then open the menu and scroll down the list and manually select the font I want, I can then type it in.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. SWF export showing blank page

    I have tried to export a 673 pages Indesign file into a SWF file, unfortunately after exporting its showing a blank page. nothing working like the interactivity, page curl etc. Also I need to export it into a Interactive PDF how to do that.. Please help.

    1 vote
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  11. Adobe Fonts wont load

    Hello,

    While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

    Attached please find a screen grab of the issue.

    I'd love an assist if possible.

    3 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. Anchored Textframes with Auto adjusting height within a Textfreame

    1. CC 2018 – 13.1 (Can't update to CC 2019 right now because of Plugins)
    2.
    - Create a big "master" Text frame
    - Create 2 more text frames that auto adjust in height and fill them with lorem ipsum or any text.
    - Paste those two text frames into the first created "master" Text frame
    - Change the Text in the first Text frame (Add some empty lines or remove text) and see InDesign fail to update.
    3. Expected result: Should be pretty obvious... InDesign should not fail to update the current view.
    4. Actual Result: All Textframes are misaligned…

    3 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. Importing Microsoft Word files doc. and .docx

    Creative Cloud and Office 364 is up-to-date (although this issue happened before the upgrade so it has something to do with the import filter for .docx files into InDesign [this is the first occasion]).

    While importing a .docx file, revisions from the word file appeared in the layout text. I noticed as I started to typeset. Scary.

    Checked the Word file, upon Select All, references in the text were highlighted in a darker gray. There was no extra text appearing and revisions were all approved and accepted.

    Word file was saved as a .dotx file and imported, the mysteriously embedded…

    1 vote
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. boxes in all control panels can not be activaded

    In every control panel (no matter where) text or values in the boxes can not be activated. To enter new values or text, I have to delete each letter individually, forwards or backwards. This is very annoying.
    When will this bug finally be fixed?

    1 vote
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  15. Inaccessible URL Link in preflight panel

    Inaccessible URL link option in Preflight panel is not working after implementing Adobe CC version. It was working in CS5 but in all CC version still CC 2019 is not working.

    For Digital purpose we need this option. I attached screen shot for your reference

    In the attached screen shot there is one dead link it shows red color in Hyperlink window, but the indesign preflight panel shows No Error. If its working properly mean it need to be show error

    Thanks

    1 vote
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  16. Hyperlinks copy/pasted between files *appear* to break after source document is removed.

    Using CC2019 on a Mac running High Sierra

    Steps to reproduce:
    1) Create a document with a few hyperlinks in it.
    2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
    3) Save both and close.
    4) Trash source document

    Expected result: hyper links should work in Target document as expected.

    Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

    Other details:
    If you retrieve the source document from the trash, it the links in the…

    1 vote
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  17. Can't open .idap files

    We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

    Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
    The plugin listed in that forum thread does not fix the problem either.

    The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

    2 votes
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  18. 1 vote
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  19. Errors in grep-processing in 2019

    Some days ago was message about error in usage grep-queries and patch to fix it.
    https://helpx.adobe.com/indesign/kb/search-issue-in-long-documents.html

    But this patch doesn’t solve all problems, see video:
    https://youtu.be/OD2VFt9auCA

    Attached idml-file and script show error in CC 2019.02.
    https://www.dropbox.com/s/mg2lfsbvrb4hq20/CC2019%20error.zip?dl=0
    This InDesign is fixed by CopyPlugin.zip

    1 vote
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  20. GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

    Product: Adobe InDesign CC 2019 (14.01)

    Steps to reproduce:
    - Create a document with the text "abcde"
    - (Case 1) Do a GREP search for "(?<=bc+)d"
    - (Case 1) Do a GREP search for "(?<=bc*)d"

    Expected result: highlight the "d"

    Actual result: Cannot find match.

    Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

    Note also that this applied to GREP Styles in a paragraph style.

    2 votes
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