Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
985 results found
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Deleting Preference files
I crashed when I boot up and the message says I need to delete the Preferences files but Alt-Ctl-Shift doesn't show the expected Preferences file message upon startup. Is there another way to delete Preference files?
1 vote -
[ID-4257737]InDesign 15.1.1 - Fonts not activating - stuck on spinning circle background tasks
I have a problem on InDesign 15.1.1 - My Creative Cloud fonts are not activating... How can I sort this out? It's stuck on the spinning blue circle of doom - the background task has been saying queued for hours now.
I need my fonts not sure what to do?? Help.
26 votesTry closing the document that shows the Background Tasks as queued. If the Auto-Activate Adobe Fonts option has been selected and you are connected to the internet, fonts in your document should get auto-activated.
Please try once again and let us know.—
Adobe InDesign team -
Mouse cursor disappears after change text
Indesign 15.1, 15.1.1 Windows 10
When I change text, mouse cursor disappears for few seconds (sometimes less, sometimes more). In this time I can't select anything.
Please don't tell me: - reset preferences. I did it.
Version 15.0.3 working OK.4 votes -
Fan still running high in latest version of Indesign CC 15.1.1
Many people have commented in the user forums about this.
Have just installed the latest update and it's still happening. CPU processes listed for Indesign between an average of 94.1 to 104.6, sometimes dropping for a brief second to around 90.
MacBook Pro 2.4 GHz 8-Core Intel Core i9, 64GB RAM
Hopefully this can get fixed as it was not an issue in the pre-June release.
Many thanks.
1 vote -
Scrolling with mouse wheel
While using mouse wheel on InDesign 15.1 to scroll down to pages, chunks of my artwork overlap even setting everything to the lowest display performance possible. This only happens with the mouse wheel, works fine using the hand tool.
No issues with previous InDesign versions.
My setup: OS 10.15.5 on Mac Mini Late 2014, 2.6 Ghz, Dual-Core Intel Core i5, 8GB memory, Intel Iris 1536MB, 500GB SSD
2 votes -
15.1 MacBook Pro Fan now running full time since updating to latest version.
Since installing 15.1 and the update the fan is now running full time. This was not the case in the previous builds of Indesign CC
MacBook Pro (16-inch, 2019) 2.4 GHz 8-Core Intel Core i9 64GB RAM
Thanks.
1 vote -
Text lag/slow when Documents Folder is present (package)
Since 15.03 there is a Text lag after opening documents that are in a folder that has a Documents folder. This delay has gotten worse in 15.1. If you're working from packaged InDesign folder, try deleting the document fonts folder inside it. Lagging was caused because of a double up in fonts on my computer. This took a month of testing by myelf and IT team to finally figure out!
4 votes -
Slow Performance issue in the InDesign application
Very Slow Performance
Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
The most worrying is that it seems that this bug was discovered in September 2019.As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.
Behaviour:
InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign…18 votesMany internal as well as external factors can cause the InDesign application to perform poorly.
We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.
We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, create a new UserVoice thread or Contact Adobe support.
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Disappointed with Adobe
For me the last 2-3 InDesign updates have been just misery; I cannot work without the spinning wheel showing for every little change I do, so I have had to work on an older version. I was hoping the last update (15.1) would fix this, but no; I had to install an older version again. When will you fix this lagging problem which has been present in every update the last 1-2 years?
6 votes -
InDesign 15.1 : Workspace doesn't load. Document not launching from Finder.
When I double-click on an InDesign file to open it , InDesign opens, but the document doesn't launch. I have to open the document within InDesign. AND each time I open a document (if no other documents are open) all my palettes disappear, I have to reload my workspace -- even if I had been working in a different document, but had closed it. (Running OS 10.13.6)
1 vote -
In the latest update 15.1 - text and graphics of previous files display pixelated
I ran the latest 15.1 update to InDesign. I opened several existing file all with text and graphics (images and placed EPS files). In each file, either the text appears aliased and the graphics look ok, OR the graphics display pixelated and poo quality but the text renders correctly. Changing the "display performance" slider make no difference.
I opened a brand new document and typed in some text and imported a graphic and all displays correctly. But if i create a new file and copy and paste text and graphics from one of my previous files that does NOT display…
1 vote -
InDesign v15.1 slow to open and poor performance generally
Another decrease in performance between v15.0 (whcih was already very slow compared to v14) and v15.1 on Windows 10 x64 with a very high-spec workstation.
Particularly frustrating is when you click on the icon in the taskbar to launch the app it appears as though nothing has happened and takes 30 seconds or so before the splash screen appears and the app appears to have launched. By which time you usually tried launching it again a few times!
7 votesThanks for reporting. We are reviewing the issue.
-InDesign Team -
Fonts list incomplete
Scrolling down the fonts list looking for a particular type of font, the fonts list down arrow greys out once the list reaches 'M'.
There are hundreds of fonts in my system font folder past this point...Windows 10 X64
16GB Ram
Core I7 4770R
in Design 15.0.21 vote -
Workspace Panels sending to back of main worksheet
Since today's update of Indesign, when I select a panel from the workspace , the panel is going behind my working document which is floating in the window.
If I unfloat the window of the working document, all panels are visible, but the bottom horizontal scroll bar is not visible. Quite difficult to explain, but causing usability problems1 vote -
Type Tool Deactivates Itself
v15.0.3
When selecting the Type Tool by using the keyboard shortcut (T), it briefly activates, then deactivates itself and the previous tool selected is made active again. I am unable to use the type tool in the brief period of time it is made active. I can select it successfully by clicking on the icon on the sidebar.2 votes -
Spinning wheel keeps running make program not responding
When starting up InDesign 2020 (15.0.3) it runs a ok for a couple of minutes, then the spinning wheel comes on/off randomly. When on its impossible to use the program.
Its the program CEP Html Engine causing the problem. A lot of instances is started up (se attached image). Tried to debug the problem and found that its the file cef.pak (in CEP Program folder) that’s the problem. When removing this, everything is fine except that the startup popup is missing.5 votes -
Toolbar is unusable.
Please help. See image. No Tools are selectable for use.
I have uninstalled and reinstalled the software. But nothing changed. I had to revert to CC 2019 to complete my work. My entire toolbar is unusable and not highlighted like its supposed to be. I'm in the middle of a deadline.
1 vote -
control panel disappears
Have upgraded to InD 2020 v 15.0.3 -- whenever i close all documents and then open a new one (i.e. when there is not already a doc open in InD), my control panel disappears and wont re-appear via tab or reset workspace. I have it set to floating. I have to close and restart my InD for the control panel to reappear again. Never had this problem before! Is this just my Mac or is it InD?
2 votes -
Modifier keys for transform not working
Transforming a selection normally can be influenced by holding down Shift and/or Command to respectively Constrain Rroportions and choose to Scale from center.
But in InDesign 2020 on Mac OS Catalina this stopped working. Maybe due to a system setting (no antivirus is active at the moment).
Does anyone know how to get back this essential functionality?
1 vote -
1 vote
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