867 results found

1. Document slowdown when fonts not activated

   When fonts aren't activated in an InDesign document, InDesign CC2019 slows down and is practically unusable unless you activate most or all of the fonts used in the document. This wasn't the case in previous versions of InDesign, when you could deactivate fonts intentionally in order to troubleshoot files. In long form documents that may use multiple fonts, this was an especially useful tool.

   As InDesign documents are frequently separated from their fonts, especially when using font managers instead of Document fonts, this slowdown becomes a burden when checking files in larger workflows and inhibits font troubleshooting. Could the behavior in previous versions of InDesign, where the activation of fonts was not a requirement for file responsiveness?

   When fonts aren't activated in an InDesign document, InDesign CC2019 slows down and is practically unusable unless you activate most or all of the fonts used in the document. This wasn't the case in previous versions of InDesign, when you could deactivate fonts intentionally in order to troubleshoot files. In long form documents that may use multiple fonts, this was an especially useful tool.

   As InDesign documents are frequently separated from their fonts, especially when using font managers instead of Document fonts, this slowdown becomes a burden when checking files in larger workflows and inhibits font troubleshooting. Could the behavior… more

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2. I'm worried by the lack of efficiency of the option Notes. I cannot include my foot-notes in the manuscript.
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3. character size

   Hello,
   I have an issue with the size of some panel. For example, the "paragraph" one and the "character" one are oversized, they are too long and I can't reach the end or even redimensionized it. How can I fix that?

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4. Print upside down after rotated the image

   I rotated three images on three different pages. When I printed out the document, those three pages were printed upside down! Not just from inDesign, I exported as pdf file and printed through Acrobat, the same thing happened. They look perfectly fine on screen. Also, if I deleted those rotated images, everything was fine, no upside down pages.

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5. InDesign CC 2020 lagging between actions

   Upgraded from InDesign 2019 and now I have an annoying lagging issue between actions like zooming, page scrolling, selecting objects, etc. Searched and many seem to be experiencing the same thing. I did everything mentioned... deleted, reinstalled, deleted cache, deleted preferences, etc with no luck. I'm on a late 2015 mac using Catalina.

   I Reinstalled 14.0.3 and and there is no lag on that version and works great. Seems to be only in v 15.0.x

   FYI, I temporarily resolved the lag issue in v15.0.1 by disconnecting the computer from the internet and work offline. Doing so resolved the lag issue completely.

   Upgraded from InDesign 2019 and now I have an annoying lagging issue between actions like zooming, page scrolling, selecting objects, etc. Searched and many seem to be experiencing the same thing. I did everything mentioned... deleted, reinstalled, deleted cache, deleted preferences, etc with no luck. I'm on a late 2015 mac using Catalina.

   I Reinstalled 14.0.3 and and there is no lag on that version and works great. Seems to be only in v 15.0.x

   FYI, I temporarily resolved the lag issue in v15.0.1 by disconnecting the computer from the internet and work offline. Doing so resolved the lag issue… more

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6. Indesign causes screen to enter a strobe flicker effect and no choice but to shut down

   Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.

   It happened around 5 times in the space of an hour and then won't happen for weeks.

   iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon R9 M395 - Built-In Retina LCD 5120x2880 - InDesign 14.0.2

   Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.

   It happened around 5 times in the space of an hour and then won't happen for weeks.

   iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon… more

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed by upgrading to MacOS Catalina . Various Illustrator users have confirmed that on upgrading their macOS issue is fixed.
   (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38111224-illustrator-2019-gltches-out-video-card-in-macs-wi)

   Please comment on this thread, if this issue is fixed in Catalina (10.15.1)

7. WIndows 10 ver 1909 If computer goes to sleep with Indesign open, the open file is corrupted and has to be saved as.
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8. InDesign doesn't display files or any kind of Interface I can work with.

   InDesign doesn't display the files I want to work on.
   InDesign Version I use is 14.0.2
   Steps to reproduce:
   Open InDesign by clicking on the app icon or double click an InDesign file, none works.
   Expected result: To see the file I want to open and be able to work on it.
   Actual result: InDesign window seems hidden and doesn't display my file which means I can't edit it.
   I tried to clear preferences & cache but there's no InDesign file in the cache folder.

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9. story editor cursor block cursor disappears

   InDesign 15.0.2 on OS X 10.14.6 on a MacBook Pro with an external display.

   Go into Preferences and set the story editor cursor to "block," the fattest size.

   Put the cursor toward the righthand side of a longer line, and use the arrow keys to navigate the cursor up and down.

   The cursor should stay visible at the end of the line, as the default cursor does.

   Instead, when the cursor is at the end of the line, it disappears, making editing and navigation by arrow keys difficult.

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10. InDesign CC 2019, GPU enablement on Mac

    InDesign CC 2019 14.0
    macOS Mojave 10.14
    Mac Pro 5.1 (mid 2012)
    SAPPHIRE Radeon PULSE RX 580 8GB GDDR5

    Photoshop CC GPU Performance - ok
    Illustrator CC GPU Performance - ok
    InDesign CC... GPU incompatible???
    In addition, there are icon discolorations (only InDesign). Sometimes this effect occurs, sometimes not. The color of discoloration can be different.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

11. InDesign typekit fonts and sometimes activation does not work when network connectivity is lost

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for everyone please let me know.

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for… more

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12. Live-Linking Word Document

    Since updating to 14.0.3 the live linking function for text documents no longer works.

    Since updating to 14.0.3 if I place a word document into my Indesign Document and ensure that the link text setting is turned on in file handline it places the word document but is unable to update the file when changes are made in word. It won't even allow for manual updating and you have to re-place the document every time you make an update. This means our project is going to take a lot longer to finish as we have to re-map our paragraph styles every time we import just from changing a single space or paragraph in a 50 page report.

    Since updating to 14.0.3 the live linking function for text documents no longer works.

    Since updating to 14.0.3 if I place a word document into my Indesign Document and ensure that the link text setting is turned on in file handline it places the word document but is unable to update the file when changes are made in word. It won't even allow for manual updating and you have to re-place the document every time you make an update. This means our project is going to take a lot longer to finish as we have to re-map our paragraph styles… more

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13. Extension not working in Adobe Indesign 2019 and later

    Using Indesign 2019 or 2020 on the MacOS, trying to install any extension, opening the menu Window > Extensions > Selecting an extension<name>: nothing happens. and it doent launch extension.

    I have below configuration in my Mainfest.xml

       Version=11.0,99.0
    
      CSXS Version=9.0 
    

    I have provided self signed certificate for my extension and installing the signed extension via zxp installer

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14. Space bar shortcut for hand tool doesn't work when Chrome is open

    Space bar shortcut for hand tool doesn't work when Chrome is open. (Mac OS X Catalina fully updated, Chrome official build fully updated, InDesign 2020)

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15. When opening InDesign 2020 files I get a message that the file is damaged. See screenshot. The same file will open with Adobe 2019.

    When opening the file in ID 2019, I get the message that links are missing. Perhaps ID 20 thinks that the file is damaged because the links are missing, so I get the damaged message.
    Using InDesign 2020 on a late 2015 iMac running MacOS 10.14.6, 32GB Ram

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16. Neues Dokument lässt sich nicht erstellen ....leeres Fenster mit %CCX_FNFT_DIALOG_NAME

    Es lässt sich kein neues Dokument erstellen weder über die Schaltfläche noch über Datei neu.... Stattdessen kommt ein leeres Fenster mit %CCXFNFTDIALOG_NAME

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17. InDesign tries to display interactive help while a script is running

    I've done a fresh install of InDesign and I run a (lengthy) script. InDesign is trying to display some interactive help (and failing to do so) while the script is running.

    Interactive help must be suppressed during script execution!

    The empty help frame stays visible while the script is running.

    This is on Windows 10x64 with InDesign 2020 15.0.1

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18. indesign cursor lag

    My cursor is lagging while passing over portions of the Layers Panel specifically.
    I'm working on a Macbook Pro, with a BenQ GW2765 external monitor.
    The issue only happens while InDesign is on the external monitor, and it works fine while on the macbook pro.
    I've attached a video sample of the issue in action.

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have identified that this occurs when you connect your Macbook Pro with an external monitor using the older, obsolete Apple adapter.

    On using the newer, updated model of the Apple adapter, this issue does not occur. Many of our users have confirmed this.

    Please share what hardware you’re using to connect the external monitor to your MBP.

    —
    Adobe InDesign team

19. stall

    InDesign stalls most of the time for more than a minute after nearly every clic on any part of the screen : menus, boxes, objects, pannels... Even on buttons when saving or exporting.
    I have two macs with the most recent version of InDesign and Mojave 10.14.6.
    I complained about this a few months ago. We has to wait several weeks to get an improvement, but now it is starting again.
    Please do somethiing quickly, we lose a great amount of time and money.

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20. pressing the esc key after typing in a text box does not direct to the selection tool. (on a 2017 macbook with touch esc key)
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