Indesign causes screen to enter a strobe flicker effect and no choice but to shut down
Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.
It happened around 5 times in the space of an hour and then won't happen for weeks.
iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon R9 M395 - Built-In Retina LCD 5120x2880 - InDesign 14.0.2
Donna E.
shared this idea
This issue has been fixed by upgrading to MacOS Catalina . Various Illustrator users have confirmed that on upgrading their macOS issue is fixed.
(https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38111224-illustrator-2019-gltches-out-video-card-in-macs-wi)
Please comment on this thread, if this issue is fixed in Catalina (10.15.1)
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Donna E.
commented
Hi - yes I have upgraded ro Catalina and the flashing hasn't happened at all since doing so.
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Jon
commented
Same issue on a 2015 iMac retina with (27", 4 GHz Intel Core i7, 32GB ram, AMD Radeon R9 M390 2 GB.)
There is a similar bug (with more votes) report regarding Illustrator here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38111224-illustrator-2019-gltches-out-video-card-in-macs-wi
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J.P.
commented
I am having the same issue. Thank you for posting the video! Very helpful.
iMac (Retina 5K, 27-inch, Late 2015) - 4 GHz Intel Core i7 - 32 GB 1867 MHz DDR3 - AMD Radeon R9 M395 2 GB
MAC OS Mojave 10.14.6 It didn't matter what version of InDesign 2017-2019.One forum suggested:
In Preferences> GPU Performance> Uncheck Animated Zoom and GPU PerformanceI can't be certain it helped because the problem is intermittent. Still looking for concrete answers.
Went back to 2017 version of Indesign and and working my way forward through InDesign versions. The problem still happens -- just not as often. -
Donna E.
commented
Hello - as an update to the above post I have a recording of this which can be found on this link
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Rich
commented
Please see attached video. Only happens when adobe is installed on the computer.