Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Embedded Publish Online doc displays thumbnail size in Chrome, can't scroll

    Using: InDesign 14.0.1, Chrome Version 71.0.3578.98 (Official Build) (64-bit)

    I see someone has already posted this bug, but on Firefox, so this is to let you know that it also happens on Chrome.

    To reproduce problem:
    Embed a Publish Online document in a WordPress website.
    Click Read Now
    Document opens in full screen mode but only shows a thumbnail in the top left of the screen instead of showing the full A4 page at 100%. Scrolling through pages will change the page number down the bottom (e.g. 2/2 but still displays image for page 1).

    Attached: screenshot of a published…

    2 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. Erreur#67

    Fonction Publish on line:
    Une erreur de connexion au serveur Adobe: erreur #67

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  3. Publish Online Does not work if you have Allow Download (Print) chosen.

    Publish Online will get stuck at 98% if you choose the option to allow for download (Print). Even if you go to the Advanced tab and change the PDF settings, it still will not work.

    Ver. 14.0.1

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  4. HELP! Chrome PubOnline Embeds Unresponsive

    I've had this issue for a few months now. Clicking "Read Now" on embedded Publish Online documents enables full screen, but on many instances of Chrome the page is not sized correctly and the UI essentially freezes. Clicking the arrows does nothing. I can pull up the thumbnail toggle, but clicking on other pages does not bring them up. See attached picture. This issue is present on my Windows 10 desktop and laptop in both normal and incognito windows. Strangely, this issue is not present on my wife's Windows 10 desktop. Functionality is as it should be on Firefox, Edge,…

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. Endnote numbers superscripted overriden after Epub Export

    After importing a document with the non-static text endnotes option, I applied a superscript character style to the endnote numbers and when I export to ePub 3.0 the superscripting disappears. The numbers references in the text are still superscripted as they should be, but the superscripting on the numbers before each endnote at the end of document has been dropped. For some reason Epub Export overrides the applied character style.

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  6. Publish Online is converting two pages of a spread into one wide page, and overriding PDF settings on the download

    I am publishing a document that is made up of 8.5 x 11" pages, set up as spreads. I want to publish it online with the view setting set to spreads, but be able to download it as a normal single page PDF.

    When I publish the document, I have to choose export as spreads so that two pages show up side by side on screen. The PDF export settings I am using under advanced are for single pages, but for some reason the PDF that is created is combining pages. So, for example, my 9 page document (a cover…

    1 vote
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  7. Publish Online Dashboard Fails to Show Analytics

    The analytics information will not load for individual documents or in the overview tab for documents published online from InDesign. I have found this to be a problem on macOS Mojave and Windows 10 using multiple web browsers including Safari, Chrome, Firefox, and Edge.

    When attempting to use view analytics or delete the online document, nothing occurs on the Document Trends page.

    3 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  8. mapping styles

    After assigning a Class in the Para or Character Style definition dialog (in Export Tagging), the Class usually disappears. So when I go to Edit All Export Tags accessed from a flyout in the paragraph, character, or object styles panel, I have to reassign that Class.

    2 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. Footnote links lost when exporting to HTML

    Randomly the number and link are both missing, not all but some. Sometimes there could be just one footnote number or 10...but some or all are missing. The footenote references are there with the links, just not the footenote number/link.

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. In Design Online Post has changed with updated

    We have been using the Publish online Feature for a year. Today, the lastest post displays all the hyperlinks. Attached are two browser versions. Windows looks much like Chrome. Thoughts

    1 vote
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  11. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And…

    4 votes
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    5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  12. Publish Online Effects Not Displaying

    I've published my document online, and when I do the image overlay isn't showing. It just shows my color block, but not the image below.

    It displays properly in the thumbnail preview though. See attachment for behavior issues.

    How do I resolve this?

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  13. Inconsistent Embedded publish online full-screen behavior

    Inconsistent Embedded publish online full-screen behavior
    In short: when trying to view a document published online in WordPress in full-screen mode on an iOS device the document does not fill the screen, only the browser tab. This allows the URL hosted by Adobe to be seen, copied, or shared. I do not believe this is the intended behavior, it is a flaw which will lead me to find third-party solutions.

    iOS 11 - Safari and Edge browsers

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  14. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

    Working in: Adobe InDesign CC 2018

    We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

    The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

    7 votes
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    12 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. publishing not working in chrome, FF

    I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

    For example, click on read now on this page:
    https://merce-cunningham-bm.now.sh/history-detail

    or this page:

    https://sfarts.org/monthly.cfm

    In Chrome -- nothing happens. But those pages work in Safari.

    Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

    These pages have been working well for a long time.

    I am the only one affected by this? Seems unlikely....

    5 votes
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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  16. audio

    when I publish on line the first page will not play audio unless you click off it and click on it again.

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  17. My Publish Online with the following message: Error # 22

    My Publish Online with the following message: Error # 22

    How to solve?

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. Publish online - embedded videos no longer playing in Chrome

    Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.

    If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.

    This is a recent thing, last year…

    3 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  19. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

    7 votes
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    9 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

  20. 1 vote
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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