If a user selects 'allow viewers to Search and Copy text in the published document' when publishing online, all the hyperlinks stop working
When publishing online, if a user checks the box, 'allow viewers to Search and Copy text in the published document', all the hyperlinks stop working properly. If you're lucky, a link may work the first time you click it, but then it won't work if you click it again (Latest version of INDD on a Mac).
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Trudi commented
I wasted a day trying to figure out why my hyperlinks didn't work when I was publishing online. Turns out it was as simple as unchecking this box.