Adobe InDesign: Bugs

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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. My Publish Online with the following message: Error # 22

    My Publish Online with the following message: Error # 22

    How to solve?

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. Publish online - embedded videos no longer playing in Chrome

    Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.

    If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.

    This is a recent thing, last year…

    4 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  3. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

    7 votes
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    9 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

  4. 1 vote
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. Videos and buttons get cut in half when placed over a 2 page spread in Publish online and Fixed layout EPUB

    When a video or button is placed across two pages on a spread, both gets cut in half, working separately on different pages. So, if video is played in Publish Online document or Fixed Layout EPUB, only half part is played.
    Similarly with buttons, only half button gets clicked.

    1 vote
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    under review  ·  0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  6. Publish Online download PDF kills buttons/interactivity

    Steps to reproduce: post a Publish Online document, then click to download a PDF.

    Expected result: all buttons and interactivity would remain.
    Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
    Using ID 13.1 on Mac High Sierra.

    3 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  7. Publish Online Dashboard empty

    My Publish Online Dashboard doesn't show any of my publications (the section "Document Trends" remains totally empy after I publish or update a document. Though I manage to push the documents online and the share-link URLs do work.

    Thx in advance for your concern

    3 votes
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    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  8. Graphics shift when using Publish Online

    When using Publish Online, graphic elements (mostly color blocks) move in the published version. Oddly enough, when you click to view thumbnails, the thumbnails look correct. (Example: navy color block on right page should align with color block on left page).

    Using InDesignCC.

    1 vote
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. publish online

    There is an issue with interactions and Chrome on Windows 10 platform. Initial load shows all toolbars and navigation arrows, as soon as you try to interact with any element on the screen toolbar and nav arrows disappear. I get an angular error (attached screenshot). It happens on multiple devices. Any thoughts? I looked around on the forum and there was no real solution. Notice in the screenshot how the toolbar disappears from the bottom of the browser page.

    3 votes
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    5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sound not working when Publish Online

    I'm working on a book to be an epub. The epub version works perfectly (sound/animation), then I had to make another version for the publish online. The problem was, when convert to publish online directly, sound was going on way before it's page, for example, on the first page we were hearing the next 4 pages almost at the same time. I solved this problem by inserting play/pause buttons for the sounds. It was working perfectly fine last week, and now this week, some pages don't play sound at all. But in the epub preview in InDesign, everything is working…

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  11. World-Ready composer breaks hyperlinks for Publish Online

    When the WR composer is applied to text, it breaks hyperlinks when the document is published via Publish Online. The hyperlinks work fine when the document is sent to PDF. The hyperlinks work fine when the WR composer is changed to the Adobe Paragraph Composer.
    This is to correct the title of this bug report, please reference it: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33786565-publish-online-breaks-hyperlinks

    11 votes
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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  12. HTML Export Endnotes with Hyperlinks

    Version: InDesign CC 2018 - 13.1

    Steps to Reproduce:


    1. Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.


    2. Export the InDesign document to HTML


    Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.

    Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.

    11 votes
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    15 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  13. Publish Online Dashboard Analytics disappearing...

    Apparently, the analytics for Publish Online are disappearing. Possibly anything before the most recent 25 are gone. Will those be returning? Can we recover that data? My clients need the info and sometimes request it months later, and we publish a ton of stuff using the system.

    1 vote
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    Closed: Fixed  ·  1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  14. Images pixelated when published online, if the frame is scaled

    Images inside scaled frames can be pixelated when published. It looks like the frame scaling is applied to the resolution i.e. a 10% scaled frame will have 10% of the desired resolution. Reproducible if 'Adjust scaling percentage' preference is set. Setting a higher export resolution in the 'Publish Online' dialogue doesn't fix it.

    InDesign CC 2018, probably older versions with Publish online.

    4 votes
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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. interactive button

    I can't get the interactive button working on Epub preview, Epub export, or publish online. Either to activate an animation or the different appearances.

    I've try reinstalling indesign CC 2018, and it till won't work.

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  16. Publish Online Dialog Box is Completely Blanked Out Except Top Border and Minimize X

    While in InDesign CC 2018 (13.0.1 x64) and selecting the "Publish Online" button or drop down menu command, the dialog box that pops up is completely blacked out. The only discernable features are the border and the "X" to close out of the dialog box. When hovering the mouse over the dialog box, it responds in ways that alert you to the fact all the features are still there and active - you just cant see them. The text field curser and the hand with a pointing finger appear at different spots. To see what would happen, I clicked in…

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  17. 12 votes
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    8 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. Character Style "Include Classes in HTML" checkbox removes whole tag

    The "Include Classes in HTML" checkbox doesn't work for Character Styles. Whereas paragraph styles and object style export without the class, character styles actually export without the tag at all—losing any formatting for that style. This is the case both in HTML and EPUB export.

    7 votes
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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  19. Cannot resize Epub Interactivity Preview panel

    I can not resize the Epub Interactivity Preview Panel at all.
    I am using the latest InDesign CC 2018.

    SWF Preview panel is fine.

    18 votes
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    21 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  20. Publish Online

    On Android phones and tablets: Publish Online skips pages when trying to swipe from page-to-page in certain Publish Online documents.

    The thread on the forums is here: https://forums.adobe.com/thread/2419718

    The documents that have been reported to exhibit this behavior include:

    1, "Five Days from Nowhere," found here https://helpx.adobe.com/indesign/using/publish-online.html


    1. And also this document that's in my Publish Online gallery
      https://indd.adobe.com/view/ab79b8c6-1265-44e3-aeae-7dccfb89cd94

    9 votes
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    Closed: Fixed  ·  6 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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