Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Error 39 - An error occurred while uploading your document. Please try again.

    Hey all,

    Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

    I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

    I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

    I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. Publish Online is a total disappointment

    Publish Online is an unreliable source for analytics, one its touted features, and it needs to be resolved immediately.

    Here's an idea: make it function in ANY web browser or get rid of it entirely. I don't care if it has a 90-minute lag time, please just start somewhere and fix this issue. I am so unbelievably frustrated that I was able to provide analytics after one hour of publishing my document and now, three days later, nothing appears. It's embarrassing and humiliating when part of my job relies on this to function as expected and it NEVER does when…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  3. Some hyperlinks/cross-references lost in HTML export

    When exporting a document containing hyperlinks and/or cross-references to HTML, some hyperlinks are lost.

    See the screenshot of an example InDesign document attached. (This is an anonymised excerpt from a much larger document.) The index item at the bottom contains cross-references to numbered/lettered paragraphs in the text above.

    In the actual HTML output files from both InDesign 2020 and 2021, some of those cross-references have not been correctly converted into hyperlinks. (Compare the links in the expected HTML output file.)

    Ugly workaround: insert extra characters immediately before and after each distinct hyperlink/cross-reference. In the actual 'bookended links' HTML file you…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bullet/number markers included in adjacent hyperlinked text when exported as HTML

    When exporting content containing bulleted/numbered lists to HTML (using the Bullets/Numbers: Convert to Text option in HTML Export Options), bulleted or numbered list item markers that are immediately followed by hyperlinked text get included with the text inside an <a /> tag. It would be more predictable (and easier to format with CSS) if the bullet/number markers remained outside of the <a /> tag.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. Swipe Gestures not working

    'Swipe Gestures to navigate within pages' used to work earlier in both mobile phones and laptops.
    But recently when I tried, Swipe Gestures are not working at all.
    Adobe clearly mentions that publish online supports smooth gesture controls : https://helpx.adobe.com/in/indesign/using/publish-online.html

    Please fix this ASAP.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  6. Endnote Links Not Functioning When Published Online

    I have a complex document (725 pages across 15 chapters) in which each chapter contains between 75 and 300 endnotes that I imported from the most current version of MS Word into InDesign 2021 (v. 16.4 x64). When I export a chapter as a PDF, everything works reasonably well (although links between in-text endnote numbers and endnote references simply jump between applicable page numbers, rather than to the notes themselves, but I can live with that). But when I publish a chapter or the whole online, only the bookmarks from the InDesign TOC feature work. The links between endnote numbers…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  7. publish online mobile

    InDesign 16.4

    When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.

    I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.

    This is a major issue for us as a lot of people will want to view this document on mobile.

    I've attached a couple of screenshots

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  8. publish online mobile

    InDesign 16.4

    When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.

    I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.

    This is a major issue for us as a lot of people will want to view this document on mobile.

    I've attached a couple of screenshots

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. Avail cash app support to know How to check cash app balance

    With effective support from the experts, you can get real-time technical help. If you want to know How to check cash app balance, call the experts through the cash app helpline number. Just connect with the team of Avail cash app support to know How to check cash app balance
    professionals in this problematic situation for reliable solutions.
    https://www.cashappcustomersupport.com/blog/how-to-check-balance-on-cash-app-card/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. Audio / Video file as a button

    Unable to convert video or audio file into a button.
    Please include this feature so that we can hide audio or video with a button click.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sound not working in interactive epub

    This epub played fine before now nothing that I do makes the sound play. I removed/reimported them but they no longer play in preview or when pubished. These are small free sound effect files like bird songs etc. All royalty free.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  12. Object states button disappears after click

    In a multi-state object, the button that activates the MSO disappears after being clicked. No where in the settings have I told it to disappear after being clicked.

    Version: I'm running InDesign 16.3.2 (though I downgraded to 16.2 and am still having the problem)
    Steps to reproduce issue:
    I created the MSO using buttons/forms and the object states panel. Close button should revert back to original state (star).
    Expected Result: Button should reappear.
    Actual Result: Button is gone after click.

    Video of ePub preview attached.

    The problem is both in the ePub preview and when published online.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  13. Version CC 2021 - All the documents I had in Publish Online have disappeared.

    Version CC 2021 - There was an update in the indesing program and all the documents I had in Publish online have disappeared. Did the same thing happen to anyone else?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  14. QR codes genenerated don't work with the last version of Indesign 16.3.2

    QR codes genenerated don't work with the last version of Indesign 16.3.2

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. ePub export creates huge png files

    When exporting a .indd document as an epub the resulting file contains huge png files in size. These are colour boxes I have created - not images. Some up to 9000 x 4000. This is despite the document being 2300x1600.

    You cannot upload the file for Apple iBooks because they have a limit on file dimensions of 4mb (ie: 2000x2000).

    Please can you provide a way of reducing the file size of these .png colour blocks before export.

    I am using In Design CC 2021 latest version (dated 29 July 2021).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  16. Publish online video in Safari lags slow load

    Can someone please escalate this to Apple if its a Safari issue?
    Its been mentioned several times now.

    Pages with video published online will lag and slow load in Safari.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  17. Publish online Error #1H

    Hello, I have same problem with the publish online, I Sign out, and then Sign in, but I receive the same message.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. Inability to process transparency effects in rollover button states.

    I want to create a rollover effect for my TOC. It's a three page TOC. There are almost 200 listings. I cannot make every line a button. That would be crazy. So I wanted to just place the text on one layer, and a 50% transparent box that is a button that appears on rollover. But evidently that cannot be done? How else might I handle this?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  19. export epub file

    InDesign crash when exporting to ePUB 2.0 with shared hyperlinks in endnotes

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  20. Clearer online navigation arrows on web - Accessibility & UX Improvements

    Currently, the page navigation arrows are not defined enough for accessibility and clearer navigation. If someone has a published doc that is a white background, one can not see the page navigations in the main view clearly at all and people assume it's just one page. Also, the hover-over fade also can cause the assumption that it's one page.

    A suggested solution is to make the directional arrows, non-fade and a 1pt thicker and more defined drop shadow...

    Stu

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 9 10
  • Don't see your idea?

Feedback and Knowledge Base