Skip to content

Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

256 results found

  1. Issues with epub quality on the new 2023 update

    I'm a book publisher. I downloaded the latest InDesign update last week. I created the files and saved them like in the previous software. However, the vendors are all rejecting the epub files stating they're not validating in their epub software. I had to go redownload the prior version of InDesign, and it works like a charm. The glitch seems to be in the new version of the InDesign software.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. day 62

    DAY 63 - Slow Publish Online document loading - Case ADB-25741223-T9S3

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. DAY 62 - Slow Publish Online document loading - Case ADB-25741223-T9S3

    I'm getting very tired with this - Publish Online still slow loading, feel it's like knocking your head against. a brick wall!!!!
    Since I first reported this major slow-down 62 days ago, it's speeded up a little, but now today, back to the slow stuff. Please, please, please Adobe - listen to what I'm saying, you have a problem with your Publish Online server setup. It used to be incredibly fast loading, now it's sloooooooow!

    I keep getting told it will be resolved in the latest Indesign update - of course it isn't, it's the servers where the documents are…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Endnotes in ePub use identical id's where an id should be Unique

    When InDesign 18.0 and earlier versions make a reflowable ePub, the endnotes cause the file to be rejected when checked by https://www.ebookit.com/tools/bp/Bo/eBookIt/epub-validator. The reason: each endnote reference is embedded in a span with an id twice, and the name or identifier of that id is the same. In HTML (which is the construct of an ePub) each id should be unique. You cannot have a HTML file with two elements with the same id-name. The next line can be found at the endnote reference, but a similar thing coccurs on the backlink, back from the endnote text to the…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. InDesign 2023 Unable to use Publish Online feature

    osx Montery 12.3 (M1 Max)
    InDesign 2023 (v 18.0)

    Updated to 2023 this morning and am now getting the following error message when I try to use publish online "Error #0: This service is not available for your account. Contact your Administrator or Customer Support for further assistance."

    Have never received this prior to the update and I seem unable to find any information regarding it (most likely because the update is so fresh). I have already restarted fully, quit and reopened indesign.

    Any information would be greatly appreciated.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. thumbnail publish online

    Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.

    I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Publish Online thicker navigation arrows - option to turn OFF

    The hard coded previous/next page arrows are noticeably thicker and can spoil some designs and therefore the user experience. Can we have an option to turn them OFF.

    Ajar In5 already has this. Seems like a simple enough option?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Publish Online documents have become very slow to load

    Since the dashboard update, analytics 'since published' will NOT load.

    We're also noticing publish online documents are very slow to load initially.

    I'm presuming this is all server side issues at Adobe and would like to know if its being fixed.

    Are you forcing browsers to cache online publications before loading?

    These are both major issues that might force us to see alternative solutions if not fixed soon.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Indesign published document - not listed on the 'publish online dashboard'

    Yesterday I published a presentation and shared it with the client - this morning I went to view analytics for the published document in my online dashboard but it's not listed there. The published document I shared is still working but I have no way to see the analytics for the document. I've tried clearing browser history, signing out of indesign and refreshing browser many times but no change. I can see the other documents that I published yesterday that I don't need the analytics for.

    Any suggestions or solutions please? Is this a known bug?

    I'm on a MacBook…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Publish online: Video sound overlaps on multiple pages

    I regularly need to upload presentations using Publish Online in Indesign. When you start viewing pages, video sound overlaps and plays despite that page not being selected. I have found that once the pages have finished "loading" in the browser, and you start the presentation again, this no longer happens. However, this doesn't help if you have a client wanting to view the link for the first time, and the sound is overlapping.
    I have tried different browsers, and the problem is the same in each one.
    The only solve is to not have videos play sound, but this is…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. epub and mp3

    To adobe,
    I am an InDesign user, to create the e-book for the publish.

    Today, I face a serious problem and hope to find out a solution.

    It is the problem, I insert mp3, each page around 4, the similar page around 30-40 page.

    The mp3 maybe not the same on each page, it’s may different, test in the InDesign app, and all is fine.

    If exported to PDF, also it is fine and could sound normally.

    However, if exported to EPUB, the first 16 of the mp3 file, also means the first 4 pages can work, the rest of…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. publish online not loading

    Neither my Publish Online dashboard nor any of my documents are loading in a browser anymore. I just get an error "This site cannot be reached". This has been the case for the last few days, haven't been able to view any documents. In fact, I can't seem to view anyone's Publish Online links anymore...just loads for a while then the error message

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. EPUB – Endnote backlink issues for INDB files

    When exporting EPUB 3.0 (and 2.01) from an InDesign(2022, version 17.4) book file, endnotes only link in the first chapter where they are found. Subsequent chapters reveal <a> tags with empty href attributes.
    Backlinks are required by virtually all ebook publishers. For academic books, endnotes are essential and the request for EPUB formats is only increasing.

    So far Adobe Car's response: "Currently, we do not have a workaround for this issue other than creating a single document instead of book or manually modifying backlink in the exported EPUB file." This isn't acceptable or even always possible.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Nav bar size change ruins my web app layout

    Adobe have recently made the Nav bar at the bottom of the Publish Online interface fatter, unfortunately for my company, this means a carefully crafted web-app now has the Nav bar covering the lower part of my menu. It also on some PO documents, stays popped-up for much longer than 5 seconds, sometimes on single page documents, up to 15 seconds.
    Adobe say this is because they wanted to improve accessibility, but really they're messing with a space that shouldn't keep changing, as per the margin around PO documents they added earlier in the year. Improve the products - yes,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Having issues updating files which are published online.

    Hi there, I am having problems trying to amend (override) an already 'published online' indesign file. I really liked the capability of this function as it means that other sites where my file is embedded, do not need to be updated and I can go directly to the source without the html link changing. Version 17.3

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Publish Online - Hyperlink download lässt sich in Chrome nicht öffnen

    Hallo,
    hier wurde eine Diskussion zum Thema Publish Online und einem möglichen Bug geführt: https://community.adobe.com/t5/indesign-discussions/indesign-interaktiv-hyperlinks/m-p/13042834

    Es geht darum, dass integrierte Download Hyperlinks in Publish Online in Chrome und Edge nicht richtig gedownloaded werden können.

    Die Downloadlinks an sich funktionieren (z.B. in Firefox) in Chrome und Edge öffnet sich leider nur ein leerer Tab und kein Download beginnt.
    https://indd.adobe.com/view/eff43047-dc7b-4048-ade4-369cfe76592a

    Könnt ihr das einmal nachvollziehen und eventuell beheben?

    Vielen Dank & Grüße
    Gina-Marie

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Image copyright notice in EPUB exported images removed by ID

    If you create an InDesign ePub that contains images with copyright notices, inspection of the exported image files within the EPUB (ie. OEBPS/image/*) shows that the embedded images have had the copyright notice removed.

    Ideally, copyright messages should be retained throughout the export process.

    The TIFF source file has an IPTC Copyright message.

    macOS Big Sur, ID 17.3

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. epub doesn't support the none color. Since it has no colour it needs to output in a way that it is not displayed to the user.

    Erub doesn't support the colour "None" which I use when I need to hide text from a document. [ And seriously it would be MUCH easier if you allowed people to post files created in YOUR tools to user voice. You look like you don't care. ]

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base