Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Epub interactivity panel indesign

    epub interactivity panel preview doesn't show the exact size of text, and it changes the objects' places.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. publish online

    When I try to publish online it comes up with an error#39. I believe it's a problem with the proxy settings and my IT team are trying to fix this but they need to know what the network requirements are for it to work properly

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  3. Publish online doesn't work properly in chrome browser on new mobile devices (android)

    Hi there,

    We have published an interactive document with Indesign "publish online" feature. It works flawlessly in every browser, except in Chrome on some new mobiles phones with Android (not possible to go back or forward through pages or zoom). On the contrary, Interactivity and videos work properly.

    We have the last indesign version (2021. Creative suite)

    What's the problem?
    Thanks in advance

    7 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  4. When Attempt to publish a Document online it gives the Mac a panic error which cause an abrupt shutdown.

    Indesign 16.
    Mac Big Sur 11.0. 1

    panic(cpu 2 caller 0xffffff80126bfb71): assertion failed: (MBUFQEMPTY(&cfq->qmq) && cfq->qstart == cfq->qend) || (!MBUFQEMPTY(&cfq->qmq) && cfq->qstart != cfq->qend), file: /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.50.7/bsd/net/content_filter.c, line: 1089
    Backtrace (CPU 2), Frame : Return Address
    0xffffffc1b5d536f0 : 0xffffff8011ebc66d
    0xffffffc1b5d53740 : 0xffffff8011fff073
    0xffffffc1b5d53780 : 0xffffff8011fef6aa
    0xffffffc1b5d537d0 : 0xffffff8011e61a2f
    0xffffffc1b5d537f0 : 0xffffff8011ebbf0d
    0xffffffc1b5d53910 : 0xffffff8011ebc1f8
    0xffffffc1b5d53980 : 0xffffff80126bee1a
    0xffffffc1b5d539f0 : 0xffffff80126bfb71
    0xffffffc1b5d53a00 : 0xffffff80122adcfe
    0xffffffc1b5d53a40 : 0xffffff80122ae008
    0xffffffc1b5d53bd0 : 0xffffff80122ac4ef
    0xffffffc1b5d53c20 : 0xffffff80122a921c
    0xffffffc1b5d53c90 : 0xffffff801242ecf9
    0xffffffc1b5d53ce0 : 0xffffff80124a8c20
    0xffffffc1b5d53e00 : 0xffffff801247d4c8
    0xffffffc1b5d53e30 : 0xffffff8012477e35
    0xffffffc1b5d53ee0 : 0xffffff8012477c47
    0xffffffc1b5d53f40 : 0xffffff8012569ceb
    0xffffffc1b5d53fa0 : 0xffffff8011e621f6

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. You do not have access to Publish Online service

    Hola, actualmente estoy corriendo la versión 16.0 de Indesign, sin embargo al momento de hacer algún tipo de publicación en línea me arroja ese error pero no me da más detalles.

    Todas las publicaciones de mi empresa estan actualmente caídas, alguien podría ayudarme con este error por favor?

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  6. I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document tryin

    I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  7. You do not have access to Publish Online service.

    I've been making interactive documents to be shared via the Publish Online function. Suddenly I'm getting the message: 'You do not have access to Publish Online service.' What's going on? I need to be able to share my work.

    4 votes

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    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. "You don't have access to Publish Online Dashboard" error

    Hello!

    I've been using Publish Online to make presentations for clients, and today I got a weird problem:

    Every time I try to publish, it says to check my connection (which is fine).
    And when I try to go to Publish Online Dashboard, it says that I don't have access to it, which I should have as I'm paying for Adobe.

    Does anyone knows how to fix this? I've seen the problem here on the blog, but I never saw the "How to solve it".

    Thank you

    3 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can't publish online.

    Everything worked fine until 17.00 Moscow time. Antivirus is disabled, the Internet is working.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  11. Publish Online 'Document Not Found' error message

    Getting the following error when visiting any Adobe Publish Online document.

    Document Not Found. The document you requested does not exist. Please check the link used to make sure it’s accurate.

    Is this an internal issue? This is extremely concerning because our company has multiple documents in this format and none of them are working.

    5 votes

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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  12. "You do not have access to Publish Online service" error

    I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document having had some edits.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    Has anyone had this happen before and know what to do? I tried restarting InDeisgn and connecting to a different wifi network.

    6 votes

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    5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  13. Publish Online not available!

    On selecting File/Publish Online, a pop-up informs me that "You cannot use this function at this time. Please check your internet connection". Internet is working and I am signed in to CC

    Version: InDesign 15.1.3

    3 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  14. Search option is not working on EPUB fixed Layout

    I have found a problematic bug for .epub files exported from InDesign and opened in Adobe Digital Editions. The fixed layout epub file is not searchable.

    To note, an epub file exported from InDesign and marked as re-flowable does work.

    This is a SIGNIFICANT issue for me and here's why. I have a 700 page interactive book (includes embedded hyperlinks, videos, audio files) that needs to be distributed and opened by the general population and searchable.

    1) The design of the book is formatted per page and needs to remain as laid out in InDesign. This means we can NOT…

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. Export to ePub / html removes single characters from class names randomly

    On export to ePub and / or html (on Windows 10 64-bit), single characters are removed from class names. This appears to happen randomly (as shown below), but consistently (the same tags will have the same errors after closing and opening the document, after quitting and restarting InDesign, after restarting the computer, and whether exported as ePub or html).

    – span class="Colour" becomes span class="Colo r" (set on character style)
    – h4 class="Event-Month" becomes h4 class="E ent-Month" (though h4 class="Event-Date" is OK) (both set on paragraph style)
    – span class="Link" becomes span class="Lin" (set on character style)

    These same errors…

    2 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  16. I do not have access to publish online

    Hi, I've beed publish my file online. But now i cannot access the publish online feature, It says check your network connectivity and in the dashboard also say I cannot access. Please help me to fix this file https://indd.adobe.com/view/cb0a5621-a3f0-40cc-91e7-579a11301261

    Im running v 14-0-3

    2 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. Problème d'affichage des outils de révision dans In Design

    Bonjour, j'ai testé l'outil révision dans In Design avec mes collègues, mais j'ai un problème lorsque je clique sur "Aller à l'examen" pour voir les modifs en ligne, mon ordinateur (PC récent intel Core i9) ouvre par défaut le navigateur Microsoft Edge, et je ne visualise que les 2 premiers outils de révision (la pipette et l'épingle), je ne vois pas les textes surlignés, barrés ou entourés. Sur les nouveaux PC, on ne peut pas changer le navigateur par défaut. Pour visualiser les modifs, il faut que j'ouvre Firefox, que je copie le lien sécurisé produit par le logiciel In…

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  19. Problème d'affichage des outils de révision dans In Design

    Bonjour, j'ai testé l'outil révision dans In Design avec mes collègues, mais j'ai un problème lorsque je clique sur "Aller à l'examen" pour voir les modifs en ligne, mon ordinateur (PC récent intel Core i9) ouvre par défaut le navigateur Microsoft Edge, et je ne visualise que les 2 premiers outils de révision (la pipette et l'épingle), je ne vois pas les textes surlignés, barrés ou entourés. Sur les nouveaux PC, on ne peut pas changer le navigateur par défaut. Pour visualiser les modifs, il faut que j'ouvre Firefox, que je copie le lien sécurisé produit par le logiciel In…

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  20. publish online

    In InDesign 2021, publish online refuses to complete. When we close the dialog box and reopen it later, it refuses to let us do another publish online.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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