Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Creep leaves a white gap

    Print to Booklet does have a creep setting, to compensate for paper thickness in a saddle stitched booklet. But there is a problem is on the coverpages, since the added creep leaves a white gap on the 'back' where the staples are placed, even when the document has enough bleed to fill this space.

    2 votes
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  2. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

    6 votes
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    7 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  3. InDesign does not load printer settings initially

    When opening the print window, InDesign will not use the settings set in the printer driver. But if you switch to a different printer in the drop down list and then back to the first printer again, the correct settings will be loaded.
    Using latest version 14.0.3.
    Printing works fine in other Adobe-softwares and MS Office.

    1 vote
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  4. lexmark printer not printing all elements

    We use Lexmark Laser Printer model CS820
    Windows 10 OS

    We use our indesign file as a template to print custom certificates.
    We change the name on the certificate for each customer.
    The printer will not print all elements of a design: i.e. the images and text are missing.

    And

    Files will often not print immediately but will 'sit' in the printer memory for up to several minutes before printing.

    For a print business this is not acceptable. Please advise with working solutions.

    We have a Lexmark CS827 and this works fine.

    1 vote
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  5. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    7 votes
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    11 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  6. indesign not packaging, updated to mojave 10.14.6 last week

    Just updated to Mojave 10.14.6, I cannot package my indesign files, it gets half way through and freezes. When I try to cancel, the spinning wheel comes up and the application does not respond, then I have to force quit. Help! I have catalogs to package up.

    1 vote
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  7. PRINTING ISSUE

    PRINTING ISSUE

    printing to my desktop epson, from indesign made my file enlarge by 1-2%, same my file as pdf from acrobat prints at precisely 100%.
    I want to print from indesign and have it be exactly the size I made it, not have to make a pdf and print from there. thanks.

    ID v 14.0.2

    1 vote
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  8. print booklet

    InDesign CS6, ver. 8.1 both skips and reorders booklet pages.
    In a sixteen-page booklet Print Booklet prints only eight pages and those out of order.
    Sheet A ought to print p. 16 and p. 1 on the obverse and p.2 and p. 15 on its reverse.
    Instead it prints p. 3 and p. 1 on the obverse and p. 4 and p. 3 on the reverse.
    Sheet B continues the confusion, printing p. 6 and p. 5 on the obverse and p. 8 and p. 7 on the reverse.
    .Same results whether I choose 2-up saddle stitch or 2-up perfect…

    1 vote
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  9. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    65 votes
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    107 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  10. Typo in ID print settings. Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    Typo in ID print settings.

    Adobe ID -> Print -> Setup -> Paper Size, in the dropdown it should say ‘SRA3’ but it now says ‘<‘

    3 votes
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  11. SRA3 format not found

    Hello everyone,
    I have the problem with printing SRA3 using InDesign.
    When you choose the format, SRA3 is not listed in there. The strange thing is, that we have multiple systems, that don't have this issue, but run on the same OS, using the same printer, driver, etc..
    In Photoshop for example, the SRA3 format is listed, but in InDesign, it is not.
    I'm not sure what could cause this problem.

    Used system:
    Operating system: Mac Mojave
    Printer: Xerox C60

    Thank you

    1 vote
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  12. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

    Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
    Why?

    5 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  13. Not all fonts are collected in a package.

    This is for InDesign 14.0.2 x64

    To reproduce the issue, package any file and be sure the include fonts option is ON.

    Expected result is, as it ever was, that all fonts used in the document will be included in the "Fonts" folder of the resulting packaged file.

    Actual result is that some or all of the fonts are omitted.

    1 vote
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  14. InDesign 14.02 NOT PRINTING

    Adobe InDesign 14.02

    Only prints a solid line at the top of the page.
    No text, diagrams, etc being printed.
    When I try exporting to pdf, views OK on screen, but only blank pages will print.

    (Also, when I tried reverting to previous version, got message saying could not be done because file too complex or similar. Will try this option again, because I have GOT TO PRINT my files

    1 vote
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  15. Package command, distorted vector graphics in pdf

    Indesign 14.0.1. MacOS 10.14.4.

    Using Package command with Include Pdf option outputs linked .AI vector logo low resolution / distorted. No error messages.
    No problems with normal pdf export with same Pdf Preset.

    1 vote
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  16. Color printing in black and white

    Files are printing in black & white when printing directly from InDesign. They print properly in color when I save a PDF and print from Acro

    1 vote
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  17. 1 vote
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  18. Can't change page size when printing to PostScript

    Missing PPD file. Tried downloading it and placing it in the Presets folder in Applications. No difference.

    1 vote
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  19. Printing Error: Problem initializing the current printer - Check the system print setting?

    Printing Error: Problem initializing the current printer - Check the system print setting?

    I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

    8 votes
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    40 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please send the following information to santalwa@adobe.com :
    • Are you facing issue with InDesign CC 2019(14.0.1.209) and InDesign CC 2018(13.1.0.76)?
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Printer driver and printer setup details.
    • How is the printer configured? (Local/Network/Wireless)
    • Is the printer configured as your default printer?

  20. 1 vote
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