"Force quit" a background task
In all the years that we've had background tasks, I've almost never been able to cancel one successfully. Whenever a task hangs up for unknown reasons, and I hit cancel, it just hangs on the 'cancelling' step and the only way to stop it is to force-quit InDesign, which can equal lost work and damaged files.
I would like to see a more assertive way to force shut down of a background task that isn't cooperating.
Evan
shared this idea
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Silvertree 21 commented
Please fix this issue! Rossitza, I totally agree with you! I can't quit the background 'Activating font' that's been going on for 2 days! And, I cannot save my current indesign file cause it say's 'it's in use by a background task'.....A task that I cannot quit!
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Rossitza Ribarova commented
I don't even get an option to cancel the background tasks... there are 4 tasks "in progress" or waiting currently, all trying to activate Adobe fonts, and I can't even close my file. It's so frustrating! It's 2023, so four years of ignoring users and going....
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Eric Bignell
commented
Too bloody right.
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ian crawford commented
This has been here since... for ever. In the old days it resulted in a good 'ol crash. Now, we get an annoying, eye-distracting spinning icon in the menu. For me, it's mainly the result of loading fonts from Adobe, but can also be exporting pages to pdf. Such an odd 'can't fix, won't fix' from Adobe...
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Adriana commented
Here we are in December 2022, and it's still happening. Background tasks window shows one task (saving a PDF) that cannot be cancelled. Don't like having to force quit for this.
There were 4 tasks, 3 of which I could cancel. But that last one hangs on no matter what I try. Then I force quit InDesign, export a new PDF, and same thing, there is one that is always hanging there.
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Yehudis Blicksilber commented
I can't believe nothing has been done about this yet. It's super annoying and slows the program down appreciably.
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barbara
commented
Marked "critical" as it is happening *right now*
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CW
commented
Adobe - please fix this!!! I have not once been able to cancel a background task - always have to force quit the program. Very annoying and disappointing.
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Anonymous
commented
Yup. Shouldn't have to force quit the entire program just to shut off a stupid background task. Waste of my time.
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Anonymous
commented
I am so frustrated by this issue and other glitches with the recent updates I think I'm switching to Canvaa and procreate
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Mark H
commented
Yes, Me too!
This is the first time I have ever had this happen with Background Tasks hanging up using InDesign on either WIN or MAC. We are now into October 2020 and I can't find a fix that works yet.
Using WIN10 and ID 15.12 64 bit.
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Jen
commented
Adobe, please fix! It's annoying to see the blue circle go around and around and around forever while I'm working, and there's no way to stop it. Here, it is trying to activate a font, and it gets stuck here, and there's no option to cancel it. I even tried to change the font (which is not want I want to do if it's truly a font I want to use!), but it's that annoying, and it still won't stop trying to activate a font I'm now not using. How about an on/off button.
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cade
commented
added screenshot
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cade
commented
FIX FIX FIX!!!!!!
STILL an adobe fail.
Mac OS X mojave, indesign cc 2019 -
Anonymous
commented
This has been an issue for a very long time! Still in 2019 it's an issue. Work arounds offered online aren't working. There needs to be a on/off toggle for background tasks so that we can produce a pdf without the background task manager in the first place.
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Anonymous
commented
YES, fix it! That is f**** annoying!!!
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Scott
commented
Been a very big pain for as long as I can remember.
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Anonymous
commented
This is ridiculous. Fix this problem adobe. Even hard shutting down the computer does not force the program to close. Very unhappy.
