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  1. 223 votes

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  2. 32 votes

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    James supported this idea  · 
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    James commented  · 

    The problem is not fixed in 2021... it's worse.

  3. 283 votes

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    Completed  ·  Abhinav Kaushik responded

    Scalable UI feature is now available in the latest version of InDesign – InDesign 2022. Please get the latest version of InDesign from the Creative Cloud Desktop app. — Adobe InDesign team

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    James commented  · 

    This feature has been requested for years and years (well before CreativeCloud came along) and has been thus far ignored. I don't expect that to change any time soon... but it really needs addressing.

  4. 871 votes

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  5. 108 votes

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    James supported this idea  · 
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    James commented  · 

    Bug still exists in 1.5.1.1 - and no, I do not have Adobe World Composer set, so that's not the problem (or the workaround). I also have no apps with "secure text entry" as an option, and it is not turned on in the macOS 10.15.5 Terminal app.

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    James commented  · 

    How is it that this bug is back in 15.1? By my count, this same bug has been fixed at least twice already in the last few years.

  6. 108 votes

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    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

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  7. 4 votes

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    Resolved For User  ·  amaarora responded

    As per the customer, the issue got resolved by uninstall and re installation of InDesign 2020.

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  8. 296 votes

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  9. 296 votes

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    Hi everyone,

    InDesign provides an option to export and import User Settings, providing users with a smooth and enhanced experience to restore their custom settings if needed. The feature is now available in the latest InDesign 2024(v19.3.0.058) 

    Helpx article - https://helpx.adobe.com/in/indesign/using/export-import-user-settings-indesign.html

    Please let us know your feedback in the comments.

    Sanyam Talwar(he/him)

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