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One and a half years later and the menu mixup problem persists, despite several InDesign updates and my installing ID on a new machine. Fortunately restarting ID still resolves the problem, if only for a few days.
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Working with InDesign CC19 (14.0.1) on 2 monitor Mac OS 10.13.6 and I'm having issues where menu selections open wrong panels. It's very strange...the only way to avoid is restarting the program. Example: when I choose File>File info I get the Print Dialogue panel. The exact same thing happens when I select File>Package. On top of this transforms stop working intermittently (horizontal or vertical flip) whether using the control panel or through menu bar. Last week's maintenance upgrade didn't help.
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3 votes0 comments · Adobe InDesign: Feature Requests » Cloud services (Typekit, CC Libraries etc) · Admin →Anonymous
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35 votes
Hello All,
Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign TeamAnonymous
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108 votes
Hello All,
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.htmlIn the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
Regards,
Abhinav Kaushik
InDesign TeamAn error occurred while saving the comment Anonymous
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I don't have Webroot SecureAnywhere installed either.
An error occurred while saving the comment Anonymous
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Never had this issue before...just updated to ID CC2019 and clicking shift-scale works up to a certain point. When enlarging an image, scaling remains proportional until mouse reaches a few cm above document bounds (and into the canvas), at which point I lose proportion control.
Note: I tried removing "PSUserConfig.txt" from my PS CC13 prefs folder (which I installed yesterday to bring back shift key behavior in Photoshop) and restarting, but problem remains.
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InDesign CC 2019, GPU enablement on Mac
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Screen Shot 2019-05-29 at 4.24.00 PM.png 84 KB -
Bildschirmfoto 2019-04-10 um 18.01.03.png 464 KB -
Bildschirmfoto 2019-04-10 um 17.43.52.png 341 KB -
Zrzut ekranu 2018-10-24 o 13.36.30.png 21 KB -
Zrzut ekranu 2018-10-24 o 13.30.08.png 91 KB -
Zrzut ekranu 2018-10-24 o 13.21.14.png 57 KB -
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Screen_Shot_2018-06-12_at_10.52.08_AM.png 146 KB
44 votesBased on our investigation we have categorized the issue that are being reported on this thread into three types:
1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.
2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
https://helpx.adobe.com/in/indesign/using/gpu_performance.html3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
Please update your InDesign to the latest version to try out the fixNote:
Since , this thread is mainly being tracked only for enable-ment of GPU functionality
Please report drawing related issue via other reported threads or new threads.An error occurred while saving the comment Anonymous
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Same issue here using Radeon 7950. Supported by Photoshop and Illustrator, but not InDesign. As a result, working with only a few pages heavy with transparencies brings my Mac to a crawl.
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5 votesAnonymous
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I agree. It also makes comparisons between two headlines a pain.
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1 voteAnonymous
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Here's a sample of placed Illustrator file showing no transperancy in ID.