Anonymous
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24 votes
Hi,
We have been able to reproduce the issue and it is currently under investigation.—
Adobe InDesign Team
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7 votesAnonymous
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45 votesAnonymous
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2 votesAnonymous
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commented
I have this too. Pressing escape at least avoids having to force quit.
But still I can't find the dialogue box anywhere.
Running on W10, ID v17.0.1 x64 -
8 votesAnonymous
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348 votesAnonymous
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50 votesAnonymous
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25 votes
Thanks for reporting. We will review it
-InDesign Team
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commented
this also happens with export to EPUB. has done for several years now. When are you going to fix Indesign Adobe?
Anonymous
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100 votes
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commented
Totally agree. This is long overdue. I've just spent over an hour trying to figure out how to use Illustrator's graph feature. It is awful! Overlapping labels? Why on earth aren't there options to style everything as you go? I hate the way each of the Adobe CC applications use totally different ways of doing things. It makes switching between them disruptive and frustrating.
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1 vote
We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign TeamAn error occurred while saving the comment Anonymous
commented
to update: this crash happens without warning. no pop ups. nothing.
it only happens when the symbol is the first thing at level 1. If it is level 2 and a symbol isn't the first character in the level 1 reference then it doesn't crash.
And for 'Symbol' read digit tooAnonymous
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2 votes
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign TeamAnonymous
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3 votesAnonymous
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18 votesAnonymous
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11 votesAnonymous
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10 votesAnonymous
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108 votes
The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.
Please update your InDesign application to get this fix.
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Adobe InDesign teamAnonymous
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commented
this has not been fixed in the latest version 15.1.1 x64 as of 14 August 2020
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174 votes
Hello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign TeamAnonymous
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how is this still not fixed, 5 years later? Come on Adobe. Simply stating "We have been able to reproduce the issue and it is currently under investigation." is not good enough. Your users are able to replicate the problem, again and again! Why not ask us for our files?