Can't drag objects
I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!
We thank you for your patience all this while.
Addressing this problem has been tricky for us given the random nature of the issue.
Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.
Many of you must have received email from us seeking more details about the issue.
We have concluded our investigation and came up with the below mentioned finding:
It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
If the user tries to drag it from any other position, the object cannot be moved.
We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest version id 14.0.3.
Please download and install id 14.0.3 and let us know your feedback on the new experience.
If you are unable to drag other types of objects (other than empty polygons), please check the memory usage of your system. It has been observed that when the memory usage reaches the critical level, dragging of the objects become difficult.
As a workaround, you may either try to close some applications or restart the system.
: Reset InDesign Preferences – hold down Shift+Option+Command+Control while starting InDesign, click “Yes” to delete preference files.
it worked for me
I am also dealing with this problem, since I think September 2017. Usually, drag and drop functions for a little while (maybe an hour or so?) before it suddenly stops working. I am using a late-2014 27" iMac running macOS Sierra 10.12.6 and InDesign CC 2018. I am also using a wired Apple mighty mouse, not sure if that helps!
I am suddenly having this issue. Reinstalled the new CC (2018) reset preferences... NOT FIXED. :(
I am currently having this issue. Have gone through an InDesign update and have cleared the preference file (the standard solution from the internet), and nothing. Renders the program pretty useless for layout. Anyone have any other solutions?
Jim Crawford commented
I share this problem and have experienced it across multiple computers and multiple versions of InDesign CC. No one solution has worked consistently. I've used the keyboard shortcut to clear preferences, I've gone and deleted the files manually, I've restarted the computer. Usually one of those solutions works, but it's never the same thing twice in a row. This issue arises about 2-3 times per year per computer.
I also have this problem. It comes and goes, though. A reboot helped it one time, and another it was helped by deleting my preferences file as suggested elsewhere online.
Is this problem in just one file or all files?
Steve Edwards commented
Is the object you're trying to move anchored in a text box? That would let you resize using the handles but not necessarily allow you to move it.