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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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197 results found

  1. With Adjust Layout ON, Text Frames shrink to extremely tiny size on changing Margins.

    I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page…

    22 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  2. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

    I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

    MacBook Pro (15-inch, 2017)
    MacOS High Sierra Version 10.13.3

    22 votes

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  3. Publish Online URL links breaking website functionality

    File Created in Indesign CC 2017

    I have created a test interactive document with links to product DG012 on our company website.

    https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

    When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

    The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

    Interestingly in safari the add to cart button functions but the search field is still disabled.

    On closer inspection it seems to be an iframe…

    22 votes

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  4. Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues

    See also attached video

    Open Document "02VKLeerzeilenTEMPEnde.indd"
    Open Data-Merge Panel
    Generate a merged document with click on the button
    Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Put the documents side by side
    Activate "Show Style override" in the paragraph panel
    Jump to page 2
    On the left…

    21 votes

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    13 comments  ·  Others  ·  Admin →
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  5. Endnotes in epub2 don't work when using split document by paragraph style

    After exporting to a reflowable epub 2.0.1, endnotes don't work when you have selected to split the epub using paragraph styles based on export label.

    Thanks in advance
    Gert

    21 votes

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  6. Find Format and Change Format option unavailable in Find/Change-文字種変換

    Version : Adobe InDesign 2021(ver.16.0.1 ja_JP)
    OS : macOS10.15.6

    1.Steps to reproduce the issues
    1. Open Find/Change Window.
    2. Select "文字種変換" and click "Specify attributes to Find" and Select Style button.
    3. The selected Style does not shown in "Find Format" area and we can't apply it. However, click the button, we can see selected Style we selected previouse step.
    4. The Change Format in "文字種変換" also unavailable.

    2.Expected result
    The selected style is displayed correctly in Find Style area and is correctly apply.
    Also, the replacement style is set correctly in Change Style and replaced as well like InDesign…

    20 votes

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  7. ID 2020 - Indent in combination with wrap text around an image not working

    In Indesign 2020, whenever I want to wrap text next to an image, but the text also has an indent the text jumps from the supposed position.
    In Indesign 2019 this did not happen. The text was wrapped nicely next to the image, the way you should expect.

    My guess what happens here, is that the indent specs are applied not the the edge of the frame, but to the edge of the text. Which corrupts the spacing between the image and the text.

    I'm working with the latest 2020 version on iMac with Catalina

    20 votes

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    This issue is addressed with a new option "Honor Text Indents in addition to Text Wrap" in Preferences > Composition dialog. This option is ON for new docs created in ID2023 and needs to be turned ON for docs created in older versions of InDesign when opened in ID2023.


    --

    Adobe InDesign team

  8. Please change one word in the German Indesign

    The German Word "Abstände" is used two times in the paragraph style panel but with two completely different meanings.

    First use "Einzüge und Abstände" is in English "Indents and Spacing".

    Second use "Abstände" is in English "Justification".

    Please change the second one to "Blocksatz" or "Blocksatzeinstellungen" so that the German users will not be confused anymore.

    Or contact a German speaking InDesign pro user for a better translation.

    Just a small change to make a lot of (German speaking) people happy!

    20 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  9. Opening Text Wrap panel crashes application

    1. Indesign 2021
    2. Place image, open text wrap panel, does not open panel and crashes.
      Happens with any image and any document. Panel opens fine if pic box empty.

    OsX Mojave.

    Gone back to 2020.

    19 votes

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  10. Links export to PDF creates "Null Alt Text" attribute in tagged PDF

    When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating…

    19 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  11. 18 votes

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  12. InDesign performance issue: New document window gives blank screen

    Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

    Steps to reproduce:
    1. File - New Document.
    2. Bingo...

    Expected result:
    A useful window with options to create a new document.

    Actual result:
    A useless blank screen (see attached screenshot).

    18 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  13. "Insufficient data for an image" error is shown on opening PDF in Acrobat

    We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
    The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
    We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled…

    17 votes

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    11 comments  ·  PDF Export  ·  Admin →
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  14. "Selection" and "Direct Selection" tool icons mixed up in toolbar

    The button images for "selection" and "direct selection" tools are mixed-up. The buttons are still in their correct place, but the "selection tool" button now displays the white arrow in the toolbar, the "direct selection" button the black arrow.

    The mouse arrows themselves remain correct, as do their functions.

    17 votes

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    We're happy to announce that we've reverted the icons of Selection Tool and Direct Selection Tool in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.


    Please update to this latest version to see the change of these tool icons.

    --

    Adobe InDesign team

  15. Publish Online feature has issues when viewed in iOS 13

    We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it…

    17 votes

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  16. Cmd-O or Cmd-N doesn't work after InDesign starts up.

    This has been an annoying bug for a while. If you open indesign, then use the command-O or command-N key to open/create a file, nothing happens. You just get an alert sound.

    17 votes

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    26 comments  ·  Others  ·  Admin →
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  17. InDesign performance issue: Hangs when exporting to PDF

    1. Latest Indesign CC, Windows 10
    2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.
    17 votes

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    32 comments  ·  PDF Export  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.


    Adobe InDesign Team

  18. Load DTD throws error in InDesign 2022 (17.0)

    When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

    Error text:
    .
    Line 941, Column: 18

    In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

    <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

    Even using the same DTD in the same file, this issue doesn't…

    16 votes

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    3 comments  ·  Others  ·  Admin →
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  19. IDML: missing Font Style property in Character Style after export

    Version: InDesign CC 2020 15.0.1

    How to reproduce the bug:
    1. Create a Character Style with "Bold" Font Style and apply it to a word/character range
    2. Save in INDD file format
    3. Export the IDML
    4. Open the IDML and you will notice that the bold property for the Character Style was lost

    Expected result: the Character Style should be the same as in the original INDD file

    Actual result: the "bold" property was lost during the export process. The INDD file is fine.

    I verified that InDesign CC 2019 14.0.3 is not affected by this bug.

    16 votes

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    5 comments  ·  IDML Export  ·  Admin →
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  20. import pdf comments

    1. ID 14 Mac
    2. Copy text out of a comment to paste into layout
    3. Would expect that the cursor could be used to select all or part of an imported PDF comment
    4. In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch…
    16 votes

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