230 results found

1. Drop shadow in exported PDF is a different size

   Certain drop shadows have a different size when they appear in an exported PDF.

   In the attached example, the black shapes each have a drop shadow effect in yellow. When exported, the shadows appear shorter and narrower. The difference is approximately 20 pt narrower and 1 pt shorter. (Note the difference in proportion of the yellow drop shadow and black shape in the screenshots.) I've also included the drop shadow effect attributes.

   This occurs with multiple PDF export settings including the default [High Quality Print]. I am able to reproduce this behavior in both InDesign versions 15.1.2 and 16.0.

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review the issue shortly.

   -InDesign Team

2. Adobe 2020 Crashes with copy & paste

   Whenever I try to copy/paste small elements from adobe illustrator onto Adobe InDesign, indesign will automatically quit. If I try to recover the file after it has crashed, it crashes again...

   What is happening here? This is an ongoing issue since the update.

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   9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have been able to reproduce the issue and it is currently under investigation.
   Customers facing similar issue, Please share the document with sharewithid@adobe.com

   —
   Adobe InDesign team

3. Multiple text line links tab out of order

   Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

   'Go to
   the store'

   tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

   This is in a single paragraph block, so not an issue of Article content out of order--the system is doing this. I think this is a recent bug (last 4-6 months?) --but whether in how InDesign feeds this to Acrobat or how Acrobat interprets, I don't know. I can manually fix in Acrobat but re-ordering the Link-OBJR tags, but it makes no sense that I should have to do so. Any idea what is going on?

   Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

   'Go to
   the store'

   tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

   This is… more

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   7 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue. We’ll review it shortly.

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   Adobe InDesign team

4. InDesign, latest version. GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

   GREP: find period (.) character followed by endnote reference number. Should be (.)(~U) but doesn't seem to work.

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   4 comments  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. As confirmed from you all, the crash issue is not happening with latest InDesign build. The only remaining issue is that of Grep not working when a period is followed by an endnote marker

   We will look into the issue shortly.

   -InDesign

5. [ID-4199810]Cross reference takes more space than its text

   A cross reference sometimes takes up more space than its actual text.

   In the attached shows a frame with text with the right side of the text frame visible and the word "with" (above) extending well beyond the 2nd to last line in the frame. The "112" in the picture is a cross reference. When that cross reference is removed and "regular" text is typed in the 112 fits on the line.

   Question first posted and confirmed by another here: https://forums.adobe.com/message/10908454#10908454.

   This happens in CS6 and in CC2019, 14.0.1 x64.

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

6. Adjust Layout: add an option to ignore objects anchored in text or bring back legacy (2018) layout adjustment

   I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.

   It's gone from being very useful to a liability.

   For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.

   The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about incorrectly without the numbers updating) and causes other weird behaviours.

   I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.

   It's gone from being very useful to a liability.

   For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.

   The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about… more

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   6 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review it shortly.

   -InDesign Team

7. My InDesign CC window will not minimise into the dock?

   Hi,

   Not sure where to go with this one but I have just upgraded to Adobe CC and noticed that I'm unable to 'Minimise' the window in InDesign and also noticed that it won't do it in Illustrator but Photoshop does minimise (ODD!)

   All it will do is when you double click it fills to fit screen and then the opposite.

   I have posted this onto the forum and others have mentioned that they are also experiencing this problem.

   (I have turned on the 'Double -click a windows title bar to minimize' in the System Preferences)

   Please could you help me out?

   Spec: InDesign CC 13.0.1
   MacBook Pro, macOS Sierra 10.12.2

   Cheers

   Hi,

   Not sure where to go with this one but I have just upgraded to Adobe CC and noticed that I'm unable to 'Minimise' the window in InDesign and also noticed that it won't do it in Illustrator but Photoshop does minimise (ODD!)

   All it will do is when you double click it fills to fit screen and then the opposite.

   I have posted this onto the forum and others have mentioned that they are also experiencing this problem.

   (I have turned on the 'Double -click a windows title bar to minimize' in the System Preferences)

   Please could you help… more

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   16 comments  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review the bug

   -InDesign Team

8. [ID-4270896] Workspace resets every time I open (InDesign 2026)

   On the new InDesign (v21.0) all of my workspaces have been reset and aren't saving properly every time I open a new document. I even set up my docked tabs and tab groups and saved them to a NEW workspace within a fresh 2026 file, and it reset to a default state next time it's opened. It seems to ignore all of the tools I've chosen to remove from their tab groups and opens with all of the default tools within those tab groups.

   The screenshot with all of the icons is what all of my workspaces revert to upon opening InDesign 2026, while the other screenshot is what I've saved my workspace to include.

   On the new InDesign (v21.0) all of my workspaces have been reset and aren't saving properly every time I open a new document. I even set up my docked tabs and tab groups and saved them to a NEW workspace within a fresh 2026 file, and it reset to a default state next time it's opened. It seems to ignore all of the tools I've chosen to remove from their tab groups and opens with all of the default tools within those tab groups.

   The screenshot with all of the icons is what all of my workspaces revert to upon… more

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   4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue is being reviewed.

   
   

   --

   Adobe InDesign team

9. InDesign not displaying actual (print) size

   InDesign 2021 does not actually show you the printed size of the document.

   There are two potential (and faulty) options to achieve this currently:

   1. Set the zoom level to 100%: On various forums I've read that this should let you view the document at actual print size. A document that physically takes up 10x10cm on your screen, should print at 10x10cm.

   In effect, that doesn't happen and the 100% renders my document at a way larger size than what it's actual size. (I'm literally holding up a ruler against my screen, and a 10cm wide page is about 20cm wide on the screen).

   1. Go to view>view actual size: This one comes closer - the document (and thus objects in it) are rendered about 1.3 smaller than the real-actual dimensions they'll be printed at (as opposed to 2 times bigger in the previous method).

   Again, this doesn't actually work and I'm wondering what it's intended to do.

   My suggested solution:

   I'm using a 4k, 15.6" Dell monitor, and photoshop did this also. It even has a "printed size" in addition to "actual size", which also didn't render things in their correct size.

   After reading this article: https://www.photoshopessentials.com/essentials/print-size/
   I understood that photoshop assumes all screens are at 72dpi, and that causes the incorrect rendering. After "telling" photoshop my actual monitor dpi, which is 283 - it began rendering things correctly when choosing "view print size".

   I when to edit>preferences>units&increments, and tried setting the "points/inch" setting. It was at 72 at default, and I thought that setting it to 283 would solve the problem.

   When I tried doing so, a popup came up and said "the value must be between 60 and 80". So this obviously doesn't work. I'm wondering why this would be the case, as screens today have dpi's of way over 72 and 80.
   Maybe allowing entering higher dpi's will solve this problem?

   Anyway, if anyone knows a solution/idea on how to display print size, I'd love to hear it.

   Thanks,
   Alon

   InDesign 2021 does not actually show you the printed size of the document.

   There are two potential (and faulty) options to achieve this currently:

   1. Set the zoom level to 100%: On various forums I've read that this should let you view the document at actual print size. A document that physically takes up 10x10cm on your screen, should print at 10x10cm.

   In effect, that doesn't happen and the 100% renders my document at a way larger size than what it's actual size. (I'm literally holding up a ruler against my screen, and a 10cm wide page is about 20cm wide… more

   12 votes

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   Under Review  ·  6 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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10. Slow performance - spinning wheel - AdobeFnt22.lst

    Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it is killing our production, some of our designers are reverting back to using QuarkXpress

    Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it… more

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    7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it shortly.

    -InDesign Team

11. InDesign 2020 15.0.1 CEP panel size bug on Windows HiDPI with scaling > 100%

    On some Windows workstations, my InDesign CEP panel has the wrong size (way too large). This looks like a re-surfacing of the old bug mentioned here:

    https://community.adobe.com/t5/get-started/cep-panel-wrong-size-in-cc2018/td-p/9660228?page=1

    • Version:

    InDesign version 15.0.1

    • Steps to reproduce:

    Install this dummy sample 'Hello World' panel into InDesign 15.0.1 on Windows 10 on a workstation with a HiDPI display. Make sure the Windows Display Scaling it set to 100%

    https://rorohiko.com/downloads/ID2020PanelSizeBug/ID2020PanelSizeBug.1.0.0.zxp

    Run InDesign, open the panel -> should be OK.

    Quit InDesign, change the Windows display scaling to 200%

    Run InDesign, open the panel -> panel is extraordinary large. See screenshots on

    https://coppieters.nz/?p=333

    • Expected result:

    Panel should retain the correct size, independent of the Windows display scaling.

    • Actual result:

    Panel becomes very large and unusable on Windows 10 with HiDPI display and scaling > 100%

    • Test file etc...

    I've written up a short post with sample code, sample ZXP and screenshots on my blog:

    https://coppieters.nz/?p=333

    On some Windows workstations, my InDesign CEP panel has the wrong size (way too large). This looks like a re-surfacing of the old bug mentioned here:

    https://community.adobe.com/t5/get-started/cep-panel-wrong-size-in-cc2018/td-p/9660228?page=1

    • Version:

    InDesign version 15.0.1

    • Steps to reproduce:

    Install this dummy sample 'Hello World' panel into InDesign 15.0.1 on Windows 10 on a workstation with a HiDPI display. Make sure the Windows Display Scaling it set to 100%

    https://rorohiko.com/downloads/ID2020PanelSizeBug/ID2020PanelSizeBug.1.0.0.zxp

    Run InDesign, open the panel -> should be OK.

    Quit InDesign, change the Windows display scaling to 200%

    Run InDesign, open the panel -> panel is extraordinary large. See screenshots on

    https://coppieters.nz/?p=333

    • Expected result:

    Panel… more

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the bug

    -InDesign Team

12. Disappearing footnotes on export

    Since updating to the latest major release of InDesign (14), we have been experiencing issues in one of our templates where footnotes have been disappearing from chapters (documents) in a Book when exporting the Book as a PDF.

    This was not an issue in previous versions of InDesign and the template has not changed.

    Is this perhaps a bug?

    12 votes

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We are reviewing the bug

    -InDesign Team

13. Weight remains on text when exported to pdf even if changed to zero.

    I am using InDesign CC 2019 14.01 x64.

    Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

    However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to pdf just fine. However if you saved the document with the stroke weight added, and then re-opened and changed the weight to zero, then when you export to pdf it will have a stroke weight still added (around .2, same as above).

    So once you have saved a document with the stroke weight added, then no matter what you do the document will not print without the added weight.

    If ANYBODY has any idea how to fix this then PLEASE let me know :) I was on chat for 4 hours but no luck. I'm really not trying to redo this 600 page book.

    I am using InDesign CC 2019 14.01 x64.

    Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

    However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to… more

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are looking into it

    -Aman

14. Conditional text is not applied correctly after line break in IDMLs

    If Unconditional text follows a line break where another Paragraph Style is applied with Conditional text, making an IDML out of the document will change the Unconditional text to Conditional.

    Please see example screenshots.

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    2 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue, we are looking into it

    -Aman

15. When setting the frame grid with the shortcut key, it becomes an unintended font display

    InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
    Windows

    1. make new document
    2. make new frame grid
    3. select frame grid
    4. press key "Ctrl+B", and open dialog

    A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
    Should be displayed is the default "Kozuka Mincho Pr6 N".

    CC 2017 and older versions are no problem.

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will look into this

    -Aman

16. [ID-4280504] AI Generated Alt Text overrode existing Alt Text

    Newly launched 'Automatic AI Generated Alt Text' overrode all my existing custom alt text, which is incredibly frustrating. Although it's an interesting feature it it should NOT change existing alt text. And now I have to redo it because I don't see any history of what I had.

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    9 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue is under review.

    
    

    --

    Adobe InDesign team

17. Translation bug : Spread -> Grossi instead of Planche (in french)

    1. Click on publish online button Single Page is well translated as "Un(e) seul(e)" (page) Spread is wrongly translated as "Grossi" Grossi means bigger (or what we had with trapping : spreading inks, so making ink marks bigger) Planche which has been the accepted term in inDesign for ages.

    (also known as 09/01/2017 #ID-4199114)

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting this issue. We will review it

    -InDesign Team

18. Export PDF crashes InDesign

    Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

    InDesign 14.0.3 running on Catalina OS.

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’ve been able to reproduce the issue and it is currently under investigation.

    Customers facing a similar issue, please share the document(s) with sharewithid@adobe.com.

    —
    Adobe InDesign team

19. Multi-state objects and animated elements not working on State 1

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1 the image loads and the text animates as planned.

    Why won't the animation show when State-1 first loads? I wanted to attach the InDesign test file to show the issue but it won't allow.

    Thanks,

    Eoin

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1… more

    11 votes

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    9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are looking into this.

    -Aman

20. Export jpg

    Hi!
    When I create banners in Indesign 14.0.1 I use hires images as TIF and exporting it to JPG. The final files in JPG end up with corrupt pixels. I have to place a lowres JPG in Indesign to be able to export it as a correct JPG.

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    11 votes

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    17 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it.

    -InDesign Team