Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
No existing idea results
- ~ No ideas found ~
7020 results found
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JPG and PDF export only exports part of file
I have a huge document (164 x 44 in) that has a number of imported InDesign documents as well as multiple PDFs for a museum exhibit. When I export to PDF and JPG, only parts of it come through. Luckily, I only needed to export the components for print – the 164 x 44 doc was only used as a layout tool for the wall. But I wanted to report this bug. It exported fine until the central mural image was scaled up to size and converted to CMYK, so it may be an issue with memory, though I think it should still work.
I am using InDesign 19.5 on an Apple M1 Max with 64 GB memory, Sonoma 14.4.1.
The same thing happens on another doc that is 210x44, but I just uploaded this one.
The ID file is 768 mb, so I've just provided screen shots. I'd be happy to upload the file if you'd like to investigate.
Thanks!
The upload didn't work (error: did not recognize image size). I scaled down the jpg.
I have a huge document (164 x 44 in) that has a number of imported InDesign documents as well as multiple PDFs for a museum exhibit. When I export to PDF and JPG, only parts of it come through. Luckily, I only needed to export the components for print – the 164 x 44 doc was only used as a layout tool for the wall. But I wanted to report this bug. It exported fine until the central mural image was scaled up to size and converted to CMYK, so it may be an issue with memory, though I think…
1 vote -
version 19.5.0.84 quits on open, OS ventura 13.1
Indesign 2024 version 19.5.0.84, OS Ventura 13.1. It will open once, but after closing the app, and opening it the second time, it flashes the InDesign 'open screen' and then quits. The only workaround found is to uninstall and reinstall. I've been doing this for 6 mos, and it's getting old. We all pay for the software to work. I've been using Adobe products for decades and it seems it's worse now. What is the fix?
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Almost all my settings get lost when ID updates or crashes
Almost all my personal settings get lost when ID updates or crashes - settings just get changed to default - it's really annoying!
1 vote -
pdf comments not showing
- version 19.5.0.84 mac
- import pdf comments
- to show everything marked on the pdf
- some random edits are not shown, but they do appear in the pdf comments window, it happens mostly with highlights and insert text
1 vote -
If the two text boxes are connected, how does the footnote restart from ①
I have a book that needs to be typeset that is single-column and contains footnotes, but the footnotes start at ① for each article.
I don't want to go through and break up each article. I'd like to typeset it in just one text box, but it seems like the footnotes can only be connected.
Is there any solution to this?
It would be nice if it could be split by "page breaks(~P)" or "frame breaks(~R)" or "column breaks(~M)".
You can get the ID file here
https://community.adobe.com/t5/indesign-discussions/if-the-two-text-boxes-are-connected-how-does-the-footnote-restart-from/m-p/14789289#M5842141 vote -
export PDF "hyphenation problem"
When the line thickness of the text is given at the specified settings, the hyphens appear in the program, but when the pdf is saved, the hyphens disappear.
1 vote -
create new rectangle frame or any new content in new versions of indesign
create new rectangle frame or any new content in new versions of indesign - I can copy and paste and manipulate boxes and pasted content but not make anything new. I have old version on MacBook Pro and works fine, newer iMac does not work at all!
1 vote -
icon
.indd files are not showing up with icons in File Explorer. We have tried verifying default program for file extension, icon file path in the properties, updating graphics drivers, verifying the registry values, Revo uninstalling and then reinstalling, clearing Windows shortcut cache, but nothing is making the .indd files appear with the correct icon. We are using InDesign 2024 installed through Creative Cloud on Windows 11.
1 vote -
Crash upon startup (During 'Loading Shortcuts')
InDesign is crashing every time I try to start it on my desktop machine. Computer is running current InDesign and current Windows OS.
The InDesign start screen appears, and the progress text proceeds to "Loading Shortcuts," and then does not progress further. After 3-4 minutes, the entire UI of the OS freezes, crashes, and will not restart. I have to restart the computer by holding down the power button.
I've tried uninstalling and reinstalling InDesign, but that did not change the behavior.
I am completely unable to use InDesign on my main workstation.
Help!
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
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InDesign only prints empty pages
After installing InDesign a couple of days ago, I created a simple document containing a PDF and four lines of text. Then I wanted to print it, but InDesign just printed empty pages (two of them even the document had just one page).
I tried to export it to a PDF file which worked fine. Other INDD documents show the same problem. So InDesign prints only empty pages.
I'm using Windows 11 Pro, current CC version (just downloaded), a HP Officejet printer connected via WLan (problem also occurs when connecting with USB). When I try to print the exported PDF it works fine.
All other apps also print finde.Restarted the PC a couple of times, deletes settings files (ctrl+alt+shift), etc.
Version of Adobe InDesign: latest
Steps to reproduce the issues: install InDesign, print
Expected result: a printed page
Actual result: an empty pagePlease help. Thanks.
After installing InDesign a couple of days ago, I created a simple document containing a PDF and four lines of text. Then I wanted to print it, but InDesign just printed empty pages (two of them even the document had just one page).
I tried to export it to a PDF file which worked fine. Other INDD documents show the same problem. So InDesign prints only empty pages.
I'm using Windows 11 Pro, current CC version (just downloaded), a HP Officejet printer connected via WLan (problem also occurs when connecting with USB). When I try to print the exported PDF…
1 vote -
line spacing / leading glitches
I often change line spacing of a single line by selecting the first character of a line and changing the line spacing. Normally, this will adjust line spacing for the one line, but I'm encountering a baffling glitch that changes the line spacing for the line under the affected bit of text where I changed the line spacing. Note that I'm changing the leading of the first character of a new paragraph line. Please see my screen record to see this in action. I have tried this with multiple fonts. I am using the most up to date version.
1 vote -
Text to Image (Beta) pop-up comes up CONSTANTLY
This won't go away. He keeps popping up and then dominates the mouse/command prompts. The 'got it" button is hidden below the my icon dock and it disappears before I can hit it and if I do hit it, it keeps popping up anyways.
1 vote -
Unknown Script 33 (InDesign 19.5)
Hello, I'm a Type-Design and I'm currently developing a typeface and encountering an issue during the export process. When attempting to use the font in Adobe InDesign, I receive an error code "Unknown Script 33" upon selecting the font. The typeface includes two styles: plain and italic. The issue seems to be linked to the PostScript name, which varies based on how I rename it in FontLab.
Notably, the font functions correctly in InDesign when only the plain or italic file is activated individually. The problem might be related to certain TrueType metadata, as indicated by the "(OTF)" label in the InDesign panel.
Interestingly, the error occurs when the word "trial" is included in the name, but removing it resolves the issue. Any insights or guidance on this matter would be greatly appreciated.
Hello, I'm a Type-Design and I'm currently developing a typeface and encountering an issue during the export process. When attempting to use the font in Adobe InDesign, I receive an error code "Unknown Script 33" upon selecting the font. The typeface includes two styles: plain and italic. The issue seems to be linked to the PostScript name, which varies based on how I rename it in FontLab.
Notably, the font functions correctly in InDesign when only the plain or italic file is activated individually. The problem might be related to certain TrueType metadata, as indicated by the "(OTF)" label in…
1 vote -
Black box appears while working Indesign, even on blank document
A black box appears at random over the screen, covering everything in Indesign. Flashes and then goes away, but does it repeatedly.
1 vote -
full stop vanishes in right to left languages
When producing Arabic documents in InDesign (which we have been doing for over 30 years) we have recently notice that when saving to PDF that full stops that are at the end of the justified text (parallel to the edge of the text box) disappear in the PDF.
1 vote -
Share for Review strikethrough & replace text from online edits aren't visible in InDesign or online viewer
Strikethrough & replace text from online comments aren't visible in InDesign or online. the comments are visible although the visual mark up on the page is missing. Ive tested mutliple browsers and all the same.
Highlighting and draw tool are working correctly.
Indesign version 19.5. Chrome and Edge browsers.
This was working as of a couple weeks ago, now is not.
1 vote -
Control Bar not usable in an undocked window when using Application Frame
Most of us here are professionals. Professionals use multi-monitor setups. Some (myself included) may even use the Application Frame feature anyway.
When I do, and have multiple documents open, I happen to need to undock one of the documents that is open in Tabs and move it to my second monitor so that I can view them both at the same time.
So I have one document open in the application frame, and on the second monitor I have a floating window of another document.
If I now have the floating window active and I want to resize an object using the control bar in the application frame, I cannot do so. The dimensions and settings update as I select different objects, but they are all greyed out and unchangeable. I can even select the width or height values and type things in, but they can't be changed by pressing Enter. This is unbelievable since I cannot have a second Control Bar.
If Adobe spent the money they are putting into AI development, stealing people's creative work and making money out of it, on fixing bugs, they would actually make more money since more people would buy and enjoy their software.
Please fix your software
Most of us here are professionals. Professionals use multi-monitor setups. Some (myself included) may even use the Application Frame feature anyway.
When I do, and have multiple documents open, I happen to need to undock one of the documents that is open in Tabs and move it to my second monitor so that I can view them both at the same time.
So I have one document open in the application frame, and on the second monitor I have a floating window of another document.
If I now have the floating window active and I want to resize an object…
1 vote -
Adding a word starting with the Danish letter æ makes InDesign crash
Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
Perhaps connected to the fact that it is no longer possible to get such words sorted under the proper index sections headings Æ, Ø and Å?
InDesign 19.5.
Crash report submitted on July 25.
Attached screenshots of test file with problematic words marked in red, and wrong sorting marked in Sulphur, please see the Conditional text window for further explanation.
Uploading an InDesign file does seem possible here, but you may try for yourself to index the words "ærkebiskop" and "Æsop" in this text:
Læs denne herlige, gamle beskrivelse skrevet af etnolog, historiker, kartograf og ikke mindst ærkebiskop i Sverige i en årrække, Olaus Magnus. Den gamle græker Æsop er kendt for sine mange legendariske dyrefabler, som han skrev ned i 1400-tallet, og også her findes bæveren i en fabel.Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
Perhaps connected to the fact that it is no longer…1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
—
Adobe InDesign Team
-
missing print presets after upgrading to v 19.5
I am running InDesign on Windows. All of my print presets have disappeared. Is there a way to restore them? If I can't, how can I prevent this from happening again? I have been working on InDesign for 6 years, and this is the first time it's happened to me.
1 vote -
If a user selects 'allow viewers to Search and Copy text in the published document' when publishing online, all the hyperlinks stop working
When publishing online, if a user checks the box, 'allow viewers to Search and Copy text in the published document', all the hyperlinks stop working properly. If you're lucky, a link may work the first time you click it, but then it won't work if you click it again (Latest version of INDD on a Mac).
1 vote
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