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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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255 results found

  1. Preferences Reset after working with a large XML based file

    I work with large XML files to create catalogs several times a month. This results in InDesign giving me a lot of "Continue without Undo" prompts anytime I do any action (even scrolling and zooming), so I save the file and quit InDesign. Upon reopening InDesign, it says that it cannot read my preference file and resets everything.

    This is extremely frustrating, as while my workspace is saved, all of the character/paragraph/object styles, swatches, and program settings are completely wiped, as are all the tool tips and notifications. Barring being able to not have this problem occur regularly, is there…

    1 vote

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    Thank you for providing the information. Just copy the preference and try the following workflow –
    • Delete InDesign preferences
    • Copy the InDesign corrupt preferences.
    • Launch InDesign.
    • An alert would come that the preference have been reset.

    If the above workflow works with the copied preference, Zip them and mail it to santalwa@adobe.com.

    Regards
    InDesign Team

  2. gabarit

    je ne peux plus changer le gabarit d'une page

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  3. copy with drag and press alt makes two copies of the objekt. It used to copy once - now it produces two more objekts

    Indesign 13.1
    Mac 10.11.6 El Capitan
    copyfunction drag + press alt makes two copies of the objekt. It used to copy one - now it produces two objects

    1 vote

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  4. InDesign CC 2018 - Error message: "Ein Druckbogen kann maximal 10 Seiten enthalten."

    Each time I place a new picture-box in a text the error message appears. Of course I don't have more than 2 pages on a "Druckbogen".
    Now I always have to wait until the message appears and have to click "OK". That's not funny. I Have to place more than 200 pics in the document...

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  5. Numbering and section options

    If you have multiple types of numbering options in one document, (say using Roman for your intro pages, and then convert to regular numbers for the main document) you can't change them even though the option is not grayed out in the Numbering and Sections Options dialogue box. If you click on it, it just reverts back to what the document started as and won't select that other numbering option.

    Exact same document, and I (on 13.1) cannot change it, but my co-worker who has 13.0.1 can.

    Adobe INDD CC 13.1

    1 vote

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    Please provide further details so that we can try to reproduce the issue in-house.

    1. Which OS version are you using?
    2. Is it specific to a document?
    3. Does the issue happen with other dropdowns as well?

    -Abhinav Kaushik

  6. 2018 Indesign/Incopy Check In Prompt On Close Does Not Actually Check in.

    If we close Indesign or Incopy without checking in, the program will ask us if we want to. When we choose to check in, Adobe will act like it Checks In and then closes, but the changes are never saved back to the original file. Check In only works if we choose Check In manually before closing.

    1 vote

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    2 comments  ·  Others  ·  Admin →
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  7. Wrong characters exported to PDF.

    My InDesign-Document uses 1 font only. After exporting a PDF, some character-combinations are replaced by a special character (see Screenshot). After closing and re-opening the document, the error doesn't appear again and the PDF file is exported normally.

    InDesign Mac CC 2018 (13.0.1)
    OS X Sierra 12.12.5
    Monotype Fontexplorer 6.0.3

    Thank you all!

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  8. Find Glyph uses character style set in the Text tab

    It's not possible to set a character style in the Glyph tab of the Find/Change window. But if you set a character style in the Text tab, the Glyph tab uses that style to limit the search scope.

    Steps to reproduce:

    1. Start a new document, add a character style. (Doesn't matter what formatting you add to the character style.)
    2. Place a text frame and enter 'xx'.
    3. Apply the character style you added in step 1 to the first x.
    4. Set the character style in the Find Format field of the Text tab of the Find/Change window.
    5. Go to the Glyph…
    1 vote

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    Need More Info  ·  amaarora responded

    Hi,
    In step 4, are you setting the find format field to be the character style you have created in step step 1?
    If yes, then InDesign will only find those “x” which have the character style same as in the find format field (=character style created in step 1 and applied to only first x)
    https://helpx.adobe.com/indesign/using/find-change.html

    Please can you elaborate a little more on the steps.

    -Aman

  9. Applying Master Page covers Document Pages

    Version: InDesign CC
    Steps to Reproduce: Apply the Master page
    Expected Result: Master page would be in the background
    Actual Result: Master page is in the foreground

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  10. Folder Aliases on Server greyed out

    We have here big troubles with export, saving AND and placing in Indesign AND Illustrator.
    Since Update on CC18 and High Sierra, everytime we want to open/save/place a document, all aliases are greyed out. (connection to server)

    1 vote

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    Need More Info  ·  1 comment  ·  Others  ·  Admin →
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  11. InDesign 2018 and High Sierra cannot export correct looking pdf

    pdf will export but it exports a previously saved file. I even tried saving as a new doc and still it exports to the older art.

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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    Hi

    Please provide the following information:
    1. What version of InDesign CC (2018) are you using? Is it 13.0 or 13.0.1? You can verify this in the About box.
    2. What do you mean by “it still exports to the older art”? Do the linked files used older linked graphics or the file itself is exporting to an older version of the file?
    3. Is it specific to a particular file or is happening constantly with all the files?

    Also, please share the file with which you are seeing the issue, as a package with all links and fonts, at anasgupt@adobe.com

    Regards
    Anasuiya Gupta

  12. For some reason my design in indesign is not fully visible when i am working on it, even when i select fast display or high quality display

    it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a…

    1 vote

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  13. Find Missing Pathfinder

    Please restore now Missing Pathfinder in CC 2018
    I teach InDesign and the practicality of Pathfinders in InDesign.
    Now it’s gone missing, no explanation !!
    Disappointed and worried. What is your point ?

    1 vote

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  14. Problem with Ctrl+A

    When you select a file with more than 500 pages with the command Ctrl + A, (to export RTF) Indesign hangs for many minutes. It did not happen in previous versions. Problem detected in Win10 64bit, the last 2 versions of Indesign.

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  15. The killing of hard returns in ToC

    This is a new feature with version 13 ... but (I think only on WIN machines) that can not be stored with the rest of the settings. After saving and creating a table of contents, the check mark is no longer set.
    regards Frank Muenschke (IDUG Rhein/Ruhr)

    1 vote

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  16. Microsoft word

    bug in program InDesign CC 2018 (?)

    Can not import Microsoft Word file in CC 2018 (system Windows 10 Version 1703)

    send a screenshot in Czech language

    translate screenshot: This file can not be placed. No filter was found for the requested operation

    1 vote

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    Need More Info  ·  2 comments  ·  Others  ·  Admin →
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  17. I am Korean, but I can not write vertically. I can not rotate the left menu bar, upper menu bar, letter tab character. There is no language

    I am Korean, but I can not write vertically. I can not rotate the left menu bar, upper menu bar, letter tab character. There is no language or oriental language choice. Please make sure you have made the capture
    The company had access to the same ID.
    But you should not come home.

    1 vote

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    Need More Info  ·  amaarora responded

    Hi,
    Can you please uninstall InDesign and then reinstall it with the settings in Creative Cloud same as mine.. I have shown these settings in settings.png attached.

    Let us know what happens then

    -Aman

  18. Indesign

    I have updated from CC 2017 to CC 2018 and opened an existing 740 page book. This is an indesign book file .INDB with 25 chapters and numerous index entries.
     
    When I view the index panel in CC 2017 all the entries are there. Screenshot index-cc2017
     
    When I view the same files in CC 2018 the index panel is completely empty and there is no index at all. Screenshot index-panel2018
     
    AND YES
    I rebuilt the preferences and the exact same thing happens. These screenshots were done after the pref rebuild when I noticed the problem.
    Is there…

    1 vote

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    0 comments  ·  Book/TOC  ·  Admin →
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  19. Select pages in a multi document file not displaying graphics or text.

    Select pages in a multi-document file not displaying graphics or text. Layers display the links to text and graphics but does not display in Indesign nor after when it is PDF.

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  20. color theme menu is off the screen and I can't resize it or see bottom of menu

    when i open the color them window, the bottom of the menu pops up off screen. I can't see the bottom of the color theme menu and I'm unable to resize it.

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