Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. convert

    Click "convert" to open this document..... doesn't do anything!!

    The error message then tells you "You are not currently signed in to the
    CC (which I already am). Please go to Help- > Sign In and enter your Adobe ID. Restart InDesign, then try opening the document again."

    Performing this action does nothing, the error never goes away, you just go in circles.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. High Quality Display Not working

    I have used INDD for about 15 years. Very experienced. but just upgraded it to CC2019 along with Mac OS Mojave 10.14.1. I can no longer see images in high quality (since the upgrades). I have triple checked everything. (image res, all INDD settings etc..) Is this a known issue?

    1 vote
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  3. existing file size won't change > InDesign CC 2019

    Today I noticed that if I use an existing file > save as new file name > then change document set up (size) the document says it's the correct size but it is not!

    After creating a PDF, I checked the file data and the size was not correct! Did this 7-8 times to make sure it wasn't a user error. Being that I do 100's of print ads a month, this is a HUGE issue.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  4. GREP "Any Double Quotation Marks" wildcard not working as expected

    Version: CC (14.0.1.209)

    While using InDesign's Find/Change GREP feature:

    The following GREP query wont find the matching string even if it exists in the document: (Any White Space) followed by (Any Double Quotation Marks) followed by (Any Uppercase Letter)

    \s"[A-Z]

    This should find any white space followed by any double quotation mark followed by any uppercase letter, however it shows no match.

    The following GREP searches will work, but when combined they do not work:

    \s" will find the white space and the double quotation mark

    "[A-Z] will find the double quotation mark and any uppercase letter

    It seems to…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. the file does not exist

    Adobe InDesign CC 2019, pagina inizio, impossibile aprire i file presenti nella cronologia: "il file non esiste, è usato da un'altra applicazione oppure non disponete delle autorizzazione necessarie".

    1 vote
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    It looks like you may be trying to open files that are shown on the Start screen but are unable to do so.

    Please check that the file(s) actually exist at the same location as when they were previously opened/created. If they have been deleted/moved/renamed, etc., the Start screen will continue to show their thumbnails but you won’t be able to open them.

    Let us know if this is not the case.

    Adobe InDesign team

  6. conflict of making your document smaller than your margins

    InDesign CC 2019 v. 14

    The New ”New document” dialog box doesn't give any warning of the conflict of making your document smaller than your margins allow. It just changes the width and/or height back to what it was as a default if your margins are too large and does not warn the user about it.

    And if the user fails to notice that the size switches back, it will create a document that’s not the size intended. User may not even realize what is it that went wrong.

    In the Legacy New Document dialog box, when you click OK,…

    1 vote
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  7. When exporting a PDF to Adobe Indesign CC 14.0 (German), you can not enter individual pages in the area. The name "Custom" remains in the fi

    Version: Adobe Indesign CC 14.0 (German)
    Export -> Benutzerdefinierte Seiten
    you can not enter individual pages in the area. The name "Benutzerdefinierte Seiten" remains in the field.

    Result: a complete pdf with all pages

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    The export specific pages of a document to PDF, you have to enter them after selecting the ‘Range’ option.

    As for the name shown in the field when you select the ‘Create Separate PDF Files’ option, it is just for display, letting you know how the individual pdf files get named upon export.

    Adobe InDesign team

  8. page number in page manu not shown

    Hallo. Leider werden die letzten Seitenzahlen im Seitenmenü abgeschnitten.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  9. Indesign CC 2019 Bugs(Preserve Styles and Formatting from Text and Tables)

    I usually use the inDesign to import the created word file.
    However, if I check the Preserve Styles and Formatting from Text and Tables in indesign cc 2019 and import the file, the formatting of the text will be deleted.
    This does not happen with Indesign cc 2018, but this will continue to happen in this 2019 upgrade.
    I ask you to correct this problem.

    1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  10. Objects with Opacity Fill below 100%, appear as 100% when PDF proof placed in a layout file.

    Created ad with objects containing simple color fills below 100% (50% and 30%) opacity. Exported proofs to use in a Indesign magazine layout file. Once the PDF was dropped into a frame, those faded opacity values jumped back to 100%. Fix was to re-edit the original files, change Opacity values, re-save, re-export proof, drop proof back into main layout. Very annoying.

    1 vote
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    1 comment  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  11. images are missing

    When opening v.2018 Indesign files or new v.2019 files, bitmap images are not displayed. Images are shown as gray boxes with an X across the box (see attached). Display settings changes do not remedy the problem.

    I have to work in v.2018 until this is fixed.

    ID version 14.0

    1 vote
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  12. properties panel

    The tutorials all show the properties panel, but it is nowhere to be found. I tried the Windows tab, no dice. It's really annoying.

    1 vote
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    1 comment  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  13. no break is not working 100%

    InDesign CC 14.0 no break is not working all the time. Trying to keep web address together and have no break applied but the text is still splitting even though it can fit a single line of the text box. If I change width of text box the spaces get compressed and almost looks like there is no space between words.

    1 vote
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  14. A2

    When choosing the A2 format in a new document you get the following tallllll document

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  15. InDesign Enlarges New Assets larger than their Bounding Box

    Since the new update, every time I drag an image or logo, etc. into Indesign and drag out how large I want the asset to be displayed....
    - Indesign places it (after a short delay), but makes the bounding box smaller than the actual asset. So the logo gets partially covered by the bounding box.

    I'm not using the content aware sizing or anything. The bounding box should exactly match the asset as its being dragged in for the first time. Very frustrating.

    1 vote
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Patrick,
    We’re sorry to hear that the latest version of InDesign is not behaving as per your expectations.
    You said that you are not using Content Aware Sizing. However, could you check once again to see if you have enabled the setting ‘Make Content-Aware Fit the default frame fitting option’ in the Preferences dialog (under General section)?
    Also it would be helpful if you can show us a quick demo of the issue and/or share the file (along with the asset).

    Ravi Kiran
    Adobe InDesign team

  16. In Design Online Post has changed with updated

    We have been using the Publish online Feature for a year. Today, the lastest post displays all the hyperlinks. Attached are two browser versions. Windows looks much like Chrome. Thoughts

    1 vote
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  17. Endnote Font Size Problems

    Version: InDesign 14

    Steps: When placing an endnote in a frame "Loaded by Place Curser", the font size used for the end note does not honor the font size determined by the style. This includes when the paragraph style is set in the endnote options, as well as when the paragraph style is applied by selecting the endnote text.


    1. Create endnote style, and set it in endnote options

    2. Set endnote text frame to "loaded by place curser" in endnote options

    3. Add an endnote to the text, and place endnote text frame

    4. The Endnote text added to this frame does not…
    1 vote
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    1 comment  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign 14.0 x 64 Margin won't change since software update

    When I try to increase or decrease margins, nothing happens. It used to work great until my last software update.

    1 vote
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    Need more info  ·  1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  19. 13.1

    Sometimes when I open a document that I've worked on, some frames (text or/and pictures) have moved 5 mm horizontally. Its random, not all pages but some. This is a great concern since we are doing 164 pages magazines for a client and we have to manually look through every page every time we open the magazine.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  20. PDf

    I have updated to OSX 10.14 and now my InDesign freezes when I export a PDF. iMac specs attached. I have to force quit the application each time. The strange thing is that even though the app has frozen and the background task shows the PDF as partially complete it seems the PDF is actually being fully created.

    Running InDesign 13.1

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

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