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[ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

Problem: 

InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

Steps to Reproduce:

No reliable reproducible steps

Impacted workflows:

  • Switching to InDesign
  • Open/Closing of Document
  • Edit/Scroll/Copy-paste/Highlight operation on Text
  • Text disappears, illustrations disappear
  • Imported or added text turns black until a style is applied.
  • Font menu highlight not following my mouse movement
  • Text will not change fonts until I click the mouse inside or outside the text box.
  • Resize a document window, the corner flies below the screen border
  • Click or Drag of the mouse
  • Switching between tools
  • "Waiting for UXP plugins to finish up remaining tasks."

Workaround:

  • Close the MAGNET application
  • Revert to InDesign 19.5, No performance lag is observed.
  • Restarting the machine and trashing the preferences seems to resolve the issue temporarily
  • Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
  • Uninstall-Reinstall seems to resolve the issue temporarily
  • Turn off Preflight seems to resolve the issue temporarily

Note:

  1. The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
  2. The issue seems to be specific to the MAC devices
    • Apple MacBook Pro M1/M2/M3
    • Apple MacBook Air M1/M2/M3
    • Apple Max Studio M1/M2/M3
    • Apple Mac mini M1/i7 Intel
  3. The issue exists for both old and new documents

Additional information needed:

  1. Screenshot of Memory usage while the issue is observed
  2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
  3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.
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Yvonne Hubner shared this idea  ·   ·  Report…  ·  Admin →
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Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded  · 

Hi,

Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

  1. Screenshot of Memory usage while the issue is observed
  2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
  3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
  • Open Terminal in full screen mode
  • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
  • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

—

Adobe InDesign Team

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  • Filip Blazek commented  ·   ·  Report

    Yes, this is the slowest version ever. Spinning wheel for a couple a second after each operation. This is absurd.

  • Belinda M commented  ·   ·  Report

    Same, terrible lag on my 2021 Macbook M1 Pro 16 gb. I did turn off Preflight, which helped a good bit but the lag is still there. Unfortunately, there's no default to turn Preflight off, you have to remember to do it for every opened file. I think I'm about to revert back to the previous version as well.

  • Kris Hunt commented  ·   ·  Report

    Agreed. It literally takes two seconds now to begin to select text, or to switch from one tool to another. I'm using an iMac with 32 GB of RAM and a i9 processor. This version of InDesign is hot garbage.

  • Verg commented  ·   ·  Report

    Updated to inDesign 2025. Using a MacBook pro M1 16gb.
    The software is so laggy that I have to revert to the previous version.
    Also tried the beta version as I was hoping, it won't have the same result, but it did. When I reverted to previous version, the problem went away.

  • Courtney commented  ·   ·  Report

    Downloaded the new Indesign 2025 and noticed that it is delaying every time I go to select text or scroll to a different page.

  • Eugenio Maria Falcone commented  ·   ·  Report

    Last update Indesig 25 slowed down a lot. Slow scrolling and typing correspondence between keyboard and software response. Very bad!

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