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Mari O'Donnell

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  1. 64 votes

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    Mari O'Donnell commented  · 

    Pins not showing up after upgrade. Really made me look like a fool showing new client how this works and oops. It doesn't work anymore. Sorry about that.

  2. 1 vote

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    Mari O'Donnell shared this idea  · 
  3. 50 votes

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    Mari O'Donnell commented  · 

    Same problem as above. see attached. update review just hangs. I have restarted, logged out logged in.

    Mari O'Donnell supported this idea  · 
  4. 43 votes

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    Mari O'Donnell commented  · 

    So if the pins don't show up it just doesn't work. We really need this to work especially with COVID.

  5. 1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

    Mari O'Donnell shared this idea  · 

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