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Deb DeCelles

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  1. 4 votes

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    Deb DeCelles supported this idea  · 
  2. 24 votes

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    Deb DeCelles commented  · 

    This only happens occasionally, but the only solution I have found is to force-quit and then re-start the app.

    Deb DeCelles supported this idea  · 
  3. 43 votes

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    Customer comments

    • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
    • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
    • Performance degradation is observed if more than 1 document is opened
    • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
    • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
    • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

    Troubleshooting steps tried to resolve issues

    • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

    Workarounds

    • Change the…
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    Deb DeCelles commented  · 

    I have the same problems; iMac, no 3rd party plugins. Both InDesign and Photoshop take forever to load and to quit, and will also be very laggy at times when performing simple tasks; Illustrator is relatively quick, in contrast.

    Deb DeCelles supported this idea  · 

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