Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
259 results found
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TIff
Can't place TIF or PNG files into InDesign. The internet tells me that I can, however I've been trying for hours and it only works when I convert to JPG.
1 voteIt is possible to place TIF/PNG files in InDesign. No need to convert to JPG. We’ve tried this and it works for us.
To see why it is not working for you, could you share a sample TIF/PNG file with us (sharewithid@adobe.com)?Adobe InDesign team
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White shows as black
All white (pure white such as paper, 0000, ffffff, etc.), shapes and even within linked images are showing black. Some pages are affected and some are not. If I go into the swatch slider CMYK mode, sliding K from 100 to 13 is normal, however, 12-0 starts scaling back down to black. I've tried linking to all types of images (TIFF, PNG, JPEG, transparencies). The file was fine last time I worked in it, but upon reopening this is happening. Is this a bug or a corrupt file?
2 votesYour screenshot shows that you have selected an image (linked/embedded) and applied the White swatch to it.
Could you share the file with us (sharewithid@adobe.com) to take a look?Adobe InDesign team
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"Unable to adjust document layout due to an error."
- Adobe InDesign CC 2019
- File >Adjust Layout > I select Custom page size; Auto-adjust margins to page size change; Options - adjust font size, adjust locked content.
- Expected result: page and all objects and fonts shrink from those I needed for a 8.5" x 11" (letter sized) doc. to 7.222" x 6" (6-column newspaper ad size) I need to produce a print-ready PDF for newspaper layout.
- Actual result: the error message "Unable to adjust document layout due to an error." (note: the preflight shows no errors, all links working, everything copacetic).
- See screen shots.
4 votesWe’d like to take a look at the document.
Please share the same with us.Thanks,
Adobe InDesign team -
find font
Find Font isn't working for certain fonts. See the attached gif. I'm trying to change a passage of text set it Calibri (which I don't have installed) but when I open Find Font, Calibri isn't listed there so I'm unable to swap it out
3 votesHi,
Is the issue reproducible consistently?
Can you please mail me a sample file with which i can see the issue?Thanks
amaarora@adobe.com -
Paragraph style overrides key quick not working
When I select a paragraph and want to keep the character styles, but override the paragraph levels styles while holding down Ctrl/Shift click, this quick key does not work. Nothing happens. It used to work for CC2017. Ctrl click works for overriding character styles though. This is a nuisance, especially when it worked before
3 votesTo remove paragraph-level overrides, but preserve character-level overrides and character styles, in the Paragraph Styles panel, hold down Shift+Ctrl and click on the Clear Overrides button at the bottom of the panel.
To remove character-level overrides, but preserve paragraph formatting overrides, hold down Ctrl as you click on the Clear Overrides button at the bottom of the Paragraph Styles panel.Please also see this article: https://indesignsecrets.com/5-ways-of-removing-overrides-applied-to-paragraphs.php
Adobe InDesign team
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Pasteboard not centered in layout view
I'm not sure if this is the right bug category, but when trying to view spreads, no matter what view option I pick, the pasteboard is aligned right only, with lots of extra room on the left. If I scroll all the way left, the left edge of the pasteboard is about in the middle of the view area and if I scroll all the way right, nothing past the right edge of the pasteboard is visible. It should be the other way around if not centered, because at least then, all my tool panels wouldn't cover up what I…
3 votesWe’ve not heard of this one before.
Could you show us a screenshot (sharewithid@adobe.com)?Thanks,
Adobe InDesign team -
New, based-on Object style isn't "based on"
Take an Object Style and create a new style based on that style. When the new dialog opens with the based-on name present, it has a number of items chosen and selected, but it's not the same as the based on item.
You could try Duplicate Object Style and then add the based on-name, but while there is no error, any change made to the based-on object does not change the new object style.
2 votesBased on Style does inherit many of the properties from the Base style. And when you change those properties in the Base style, those properties get propagated to the child style.
Adobe InDesign team
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InCopy character panel blank
My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?
2 votesIt may help to just quit InCopy on your co-worker’s machine and clean the Application Preferences and Cache from here:
/Users/yourusername/Library/Caches/
/Users/yourusername/Library/Preferences/Adobe InDesign team
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Stroke Drawing Order not working
InDesign 2019 on MacOS 10.13.6
Steps to reproduce
Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.Expected result
Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"Actual result
Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.8 votesIn the Table Setup dialog, do the following:
In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.
In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.
In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.
Most probably this should help you get the results you are after. Try this out and let us know if it helps.
Adobe InDesign team
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Bad PDF Export to x1a with indd placed in InDesign
- problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
- no problem with previous InDesign versions (on 10.13 systems)
Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher…
2 votesHi,
Please can you share the sample InDesign files that can help me reproduce the issue at amaarora@adobe.com?
Please do add a small video illustrating the bugThanks,
Aman -
Indesign 2019 placing my pictures reversed/ inverted; had to use an older version
Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.
2 votesHi,
Please can you share the pictures which you are trying to place at amaarora@adobe.com?Thanks,
Aman -
Copying a page: Wrong position
When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
3. Instead of landing on position 2, the copied page appears on position 3.This issue has…
2 votesWe have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?Adobe InDesign Team
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Can't move multiple objects after 14.0.1 of Indesign. And it's sloooowww!
Trying to move multiple objects, mostly boxes of type. One or several items does not move although selected. Upon undo and trying to move again, other objects doesn't move. And it has gotten so slow but that might be after Mojave 10.14.3 and not Adobe :)
3 votesHi,
If possible please can you share a sample document along with a video showing the issue at amaarora@adobe.com ?Thanks
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Preserve Image Dimensions when Relinking and "Auto-fit" options do not seem to work.
I am using Indesign 14.0
When I relink files, Indesign changes the scale and placement of images automatically, regardless of whether the preserve image dimensions option in the file handling box is checked or unchecked, and whether the "auto-fit" button in the tool menu is checked or uncheked.
Preferences > File Handling > "Preserve Image Dimensions when Relinking"
16 votesPlease describe the issue in more detail.
What is the state of “Preserve Image Dimensions When Relinking” in Preferences – is it checked or unchecked? What is the state of “Auto-Fit” – is it checked or unchecked?—
Adobe InDesign team -
Page Margin Issues
When creating a new document using a preset with a margin, the margin is ignored when the document is made.
2 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.Adobe InDesign team
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PDF Export causes Acrobat to crash
I am having trouble exporting InDesign files to PDF.
This is what I'm seeing:
Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.
Please share any advice.
4 votesHi,
Please let us know if it the InDesign application crashing or Acrobat?
If it is Acrobat, please post it here: acrobat.uservoice.comThanks,
Aman -
1 vote
We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
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Footnotes flows on the following page even if there is still space on the page where is the reference number
Indesign CC 14.0.1
MAC OS High Sierra 10.13.6unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
for this bug, the result of many jobs is very bad3 votesSince you are using a Single-Column Text Frame, please see if unchecking the option “Span Footnotes Across Columns” in the Layout tab of Footnote Options dialog helps you overcome this issue.
Adobe InDesign team
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convert
Click "convert" to open this document..... doesn't do anything!!
The error message then tells you "You are not currently signed in to the
CC (which I already am). Please go to Help- > Sign In and enter your Adobe ID. Restart InDesign, then try opening the document again."Performing this action does nothing, the error never goes away, you just go in circles.
1 voteIt looks like InDesign is not recognizing that you are already signed in.
Please try signing out from InDesign once. Quit and relaunch InDesign. Also you could try signing out from Creative Cloud App and sign back in to see if the issue goes away.Adobe InDesign team
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High Quality Display Not working
I have used INDD for about 15 years. Very experienced. but just upgraded it to CC2019 along with Mac OS Mojave 10.14.1. I can no longer see images in high quality (since the upgrades). I have triple checked everything. (image res, all INDD settings etc..) Is this a known issue?
3 votesWe guess you must have already checked your Display Performance settings. Could you confirm if it is set to HQ? Also, are all links up-to-date?
Adobe InDesign team
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