Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. "Select all unused" triggers "Small panel rows" in Styles palette

    Version: 14.0.0.130

    STR: Select "Select all unused" in Paragraph or Character Styles pallet

    ER: Should select all styles not used in current document

    AR: Triggers "Small panel rows" instead

    2 votes

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    Resolved For User  ·  2 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  2. error encountered reading image

    1. InDesign CC 2019 (14.0)
    2. Import large clipped .psd file (~880 mb) into mechanical
    3. Image placed as requested
    4. Error message received suggesting image is corrupt (note: export of InDesign file as idml and opened in 2018 to import image achieves desired result, suggesting image is not corrupt)
    20 votes

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    3 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adobe PDF (Interactive)

    Error when exporting to Adobe PDF (Interactive)
    Indesign v14.0
    Mac OS x 10.13.6
    Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.

    Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot

    1 vote

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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. Content Aware Constantly Crashes

    Windows 10 - i7 6700 with a Nvidia Quadro graphics card, and 16gb RAM.

    Layout images in a spread and some dummy text.
    Select image and press teh Content aware fit button
    InDesign crashes

    Expected result
    Image fits with no crashing

    Actual result
    InDesign crashes everytime

    It's a newly created document.

    Images are stored on server - thought this was the problem - moved all images to desktop - still crashes.

    Saved the file to IDML and opened that and resaved it.

    Reset the preferences

    Shut down/End Task of all non-essential programms, including anti-virus.

    CC2019 build 14.0

    File attached (embedded…

    1 vote

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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Step and repeat Bug

    Step and repeat is not working correctly.

    If you have an object, whilst holding option, drag the object to a new position and release, the object is duplicated. This works correctly. If i then select Duplicate from the Edit menu, it should repeat the the last duplication. It does not! It uses the last step and repeat measurement. This is a bug.

    This is using indesign 2019.

    The bug is not in indesign 2018, it works correctly here

    1 vote

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    Resolved For User  ·  2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. PDF comment import does not show regular sticky notes.

    The new PDF comment feature imports the comments just fine, but regular sticky note comments are not displaying. They show up in the list, but do not point to where they are on the document.

    2 votes

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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. InDesign CS6 Hangs with customized plug-ins

    Hello,
    Our company develops InDesign plug-ins as our product. Now we have a hanging problem when dealing with one InDesign document. The problem happens on both Windows and macOS.
    According to the log collected on Mac, InDesign CS6 hangs at com.adobe.InDesign.Text. We cannot find a way to fix it so far. This problem stopped us to support our customers.

    Could you please have a check why the hanging happens?

    We made a simple document to reproduce the problem. The plug-ins inside "InDesign-CS6-Windows-Plugins" are used to make InDesign CS6 open the document without crash.
    The detail steps are:
    1. On Windows,…

    1 vote

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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign crashes while Editing Cross-Reference

    1. InDesign 13.1
    2. Select text, got to Type > Hyperlinks & Cross-References > Insert Cross-Reference
    3. Should be able to open/edit Cross-References
    4. Entire program freezes and has to be force quit.
    3 votes

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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  9. Crash ID2018 with a right click

    InDesign 2018 (latest update) on macOS Sierra (latest update) crashes when right-clicking a text box with Apple Magic Mouse. Text box could be empty or full, same result. Help please!

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  10. Object does not stay in center of document after resizing document format

    Hello, I found some weird issues in Indesign CC 13.1 on Mac OS El Capitan.
    When I place an object centerd in the middle of a document (for example
    500 x 500 px) and I resize the document size to for example 700 x 700 px (something larger than 500 x 500), the Object won't stay in the middle, but moves to the right or left border - even I set the reference point within the transform-window to "middle" and also disable "double page".

    Why does the object not stay centered at the document format?
    I attached a PDF-File where…

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  11. InDesign 2018 13.1 crashing when saving back to Studio Server

    We've just updated our studio with new macs, running High Sierra Version 10.13.4 and the most recent InDesign Version 13.1.

    When we open a .indb document and edit one of the individual .indd files within it and attempt to save back to our Studio NAS drive/Server on our ethernet network the program crashes, corrupts the entire file and makes no effort to restore the file.

    We are also running our old Macs, on Yosemite 10.10.5 with Indesign 2017 and have not experienced this issue at all for the 7 years we have used these machines.

    We’ve looked on various forums…

    2 votes

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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't Open JPEG file

    Hi there

    I am having trouble opening up .jpeg files from Indesign. It is installed as a part of my Creative Cloud subscription. Please see attached for the error that pops up. Your help will be appreciated.

    Thanks
    G

    2 votes

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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. swatches don't merge when importing paragraph styles

    When importing paragraph styles from the CC Library, the swatch colors for the styles get added to already existing swatches creating duplicates rather than merging. By the time all paragraph styles are added, there are 10+ swatches of the exact same color....

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    The PANTONE 540 CP swatch, when added in InDesign, is a CMYK ‘Process’ Color swatch – it comes from the PANTONE Color Bridge Coated library. This swatch was used in a Paragraph Style and this style was added to the CC Libraries.

    You also created another swatch (a custom swatch) which has the same name – PANTONE 540 CP but it is a CMYK ‘Spot’ Color swatch. This was present in the document when the Paragraph Style (created above) was added from CC Libraries to the Paragraph Styles panel.

    When the Paragraph Style was added from CC Libraries to the Paragraph Styles panel, it found that a swatch with the name “PANTONE 540 CP” already exists in the document. Since swatches with the same name but different definitions cannot exist together in a document, it added the incoming swatch with a different name – “PANTONE 540 CP 2”…

  14. high sierra 13.5

    I have a MacBook Pro 2018 and upgraded my OS to 10.13.5 last week. Ever since upgrading to High Sierra originally I had some issues with the program freezing when my computer was running lots of programs. However, after upgrading the OS last week now Indesign has become almost non-functional (I have CC v. 13.1 ). Every time I click to simply type or scroll pages the colour wheel spins and it takes literally minutes to make a single click.

    I have restarted my computer, tried using different files locally on my machine and an our company server. Documents with…

    2 votes

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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  15. US Dictionary continues to use UK spellings

    My Indesign Dictionary is set to English: USA, but it still regularly corrects to UK spellings i.e. enrol vs. enroll. I am running Indesign 13.1. Can this be fixed?

    https://highgatecreative.d.pr/4tqesc

    1 vote

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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The Dictionary section in Preferences dialog shows the Dictionary that is in use for a particular Language. The path (which looks like /Linguistics/UserDictionaries/Adobe Custom Dictionary/…) shown in the dialog is the location of the dictionary that is being used. You can add your own custom User Dictionary by clicking on the + button.
    The Language used for Spell check is NOT the one chosen in the Preferences dialog.

    To specify the default Language used for Spell check for all documents, you should close all documents and select the Type Tool. The Control panel (when Character Formatting Controls – ‘A’ button is selected at the left) shows the Default Language set for all documents. This is the language used for Spell Check. You can also open the Paragraph Styles panel, double-click on the [Basic Paragraph] style and under Advanced Character Formats section, change the Language.

    Hope this helps.

    Thanks,
    Adobe InDesign…

  16. Spelling Language - everything switched to English (UK) but keeps Arabic

    I have switched Preferences and all other options to English (UK) but the Check Spelling sticks to Arabic. I am not able to change this setting.

    5 votes

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    4 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Dictionary options in Preferences dialog is just for defining the chosen Language properties i.e. when you go to Preferences > Dictionary and select any language (say ‘German: Old Rules’) in Language dropdown, it does not signify that ‘German: Old Rules’ is applied or set as a language. It only signifies the User Dictionary that is used for that language, giving you the option to add more custom dictionaries. Also any changes that you make in Hyphenation, Spelling, Double Quotes and Single Quotes section in Preferences > Dictionary would pertain to that Language only. To use those settings you have to manually apply the Language from Control panel/Character panel or from Paragraph/Character Style to the text.

    You can verify this by following steps:

    Go to Preferences > Dictionary and select ‘German: Old Rules’, etc. in Language dropdown.
    Change Spelling or Hyphenation setting and click OK.
    Now create a text frame. The…

  17. 1 vote

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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Group in Old Layer -> Ungroup in New Layer = Error

    I like to layer different styles of content. I'll have a background layer for images, etc., that I want to not touch later so I can lock/unlock while I work with my content over the top of it. Sometimes, I accidentally am in the background layer and create content that needs to be moved to another layer. I would love for a feature like Illustrator that allows me to highlight an object or group of objects, click an opposing layer, and then right-click > arrange > move to selected layer.

    Also, there is a slight bug I've found, but it…

    1 vote

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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    There is an option in the Layers panel flyout menu called “Ungroup Remembers Layers”. This is ON by default. That’s why when you ungroup, the objects go back to the layers to which they belonged prior to the grouping. You can uncheck this option if you want to have the objects get ungrouped on the same layer as the group.

  19. AIGPUSniffer

    Indesign will not open a new or existing file... The AIGPUSniffer open but will not open a InDesign file. I am on a Mac running High Sierra 10.13.4

    Adobe InDesign CC 2018

    1 vote

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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can't use num. keypad for shortkeys

    Hi, I'm using InDesign v 13.1 x64 (up to date) on my laptop (Windows 10).
    On Photoshop and Illustrator, I've no issue with shortkeys but on InDesign, I can't do "CTRL+0" for example. When I try to edit shortkeys, the software doesn't recognize my input, as if I wasn't pressing "0".
    Thanks for fixing it. :)

    3 votes

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    5 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    In InDesign, the numeric keypad is only meant to assign shortcuts to Styles – Paragraph, Character, Object, Table.

    For assigning shortcuts to other Application’s commands, you’ll have to use the other shortcuts – for e.g., to use Cmd+1 to bring image to 100%, you will have to press Cmd and the ‘1’ key that is above the letter keys (on English keyboard, 1 is above letter Q).

    Hope it helps to clarify how shortcuts work in InDesign.


    Adobe InDesign team

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