Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Export to PDF crashes when Printer's Marks checked on in PDF export window menu (ID 14.02 )

    Reoccurring crash from back in February 2019:
    When I leave Printer's Marks unchecked, Indesign exports effortlessly.

    Crashing while exporting to PDF happens with any design, regardless of the contents in the design (RGB, .ai files, etc.)

    I have tested it on exporting older designs that have already been sent to print with printer's marks, prior to this issue.

    Note: checking or unchecking Bleed and Slug don't interfere – only Printer's Marks do.

    (I have mailed all details in the crash report.)

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. PDF export name

    Since the latest updated InDesign doesn't remember the the export name, it just reverts back to the indd's file name. It was super useful when using version numbers.

    For example, when exporting from "file.indd" a "file-print (5).pdf", it remembered that name. Now it just goes back to "file.pdf" each time.

    Using 14.0.2 x64 on Windows 10.

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. Table of contents and variables weird behaviour

    When some of my titles have Variables in the TOC (variables that I have created) they appear in the TOC incorrectly. My Variable here is a dash date i.e. 2019-2020. At first I used "–" rather than "-" but both ended up with the same result. I've uploaded all screenshots to demonstrate what I'm talking about: The variable with the longer dash, the variable in the heading and the TOC that relates to it. Notice that some TOC's are affected, but not others, so I'm at a loss.

    3 votes
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    1 comment  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  4. error encountered reading image

    1. InDesign CC 2019 (14.0)
    2. Import large clipped .psd file (~880 mb) into mechanical
    3. Image placed as requested
    4. Error message received suggesting image is corrupt (note: export of InDesign file as idml and opened in 2018 to import image achieves desired result, suggesting image is not corrupt)

    10 votes
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  5. Proportional Scaling Using Shift Button Not Working

    In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

    81 votes
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    237 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

  6. A5 paper size wrong

    The paper size for A5 in the presets is technically wrong as it should be 148.5mm wide and not 148mm. You can't change the built-in presets but it would be really helpful to do so as our onward print workflow relies on 148.5mm wide files and it's really annoying to have to change it after it's all been designed if you forget to change the page size at the beginning.

    1 vote
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  7. Properties Panel snaps closed inconveniently

    I must admit, I was not a huge fan of the new properties panel, as I found having the properties at the top of my workspace quick, convenient and more easily accessible. In working with typography I've encountered a few issues with the latest release of CC (working on iMac High Sierra):

    1. If I try to open the character panel, there is a lag time with the dreaded rainbow spinning wheel that either takes way to long to load and sometimes crashes the program.

    So, to get around that, I've adopted using the properties panel for type changes, which…

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Go back to old method of "space after" paragraphs

    I'm fine with the concept of allowing users to adjust the "spacing between paragraphs using same style." But the way this feature was added doesn't make sense: I think you should have left the old "space after" system the way it was, and allowed users to add the "spacing between paragraphs using same style" box as an extra option. The way you set it up (unless I'm misunderstanding something), anyone wanting to put spacing between paragraphs now has to enter data into two boxes, whether they want certain sections to have custom spacing or not. It makes the "spacing between…

    1 vote
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    5 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  9. Loading icon animation

    The spinning icon dots are off-centred and rotate awkwardly. It's only visible briefly, but looks clumsy in a premium app.

    1 vote
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  10. Keyboard shortcuts to move around Layout not working (listed under Layout Menu)

    These page and spread move shortcuts, listed under the Layout Menu, aren't working, making it very laborious to move through my 80 spread layout.

    1 vote
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    Resolved For the User  ·  1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  11. GREP failure

    InDesign 2019 14.0.2 has created a new bug with GREP. If you search for any character, InDesign jumps half way through the file.
    So, for example, if you click the cursor at the start of the document, instead of GREP finding the very first character that you search for, it instead jumps towards the end of the document.
    So, for example, if you do a search for the letter 'a' in GREP, it will miss most of the document out and find the first one towards the end of the document.
    To confirm this, if you do a search and…

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. InDesign 14.02 NOT PRINTING

    Adobe InDesign 14.02

    Only prints a solid line at the top of the page.
    No text, diagrams, etc being printed.
    When I try exporting to pdf, views OK on screen, but only blank pages will print.

    (Also, when I tried reverting to previous version, got message saying could not be done because file too complex or similar. Will try this option again, because I have GOT TO PRINT my files

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  13. Page Margins Bug

    I am having a bug/issue with margins. In the page setup and the properties dialogues the measurements are showing as the defaults, but clearly they have been changed as noted in the attached file. This file was created in an earlier version of INDD.

    2 votes
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    2 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →

    The Document Setup shows the Margins of the document when it was created or margins that will be assigned to any new pages you add to the document. However, you can override margins of individual pages by using the Margins and Columns dialog. And this is what has been done for the Page – the Top and Outside margins have been set to 25mm and 45mm respectively (changed from their default setting of 12.7mm).
    Hope this helps.

    Adobe InDesign team

  14. Drag or transform creates unwanted duplicate of object

    Moving any object (text, image, etc) with either the Move tool or Direct Selection tool creates a duplicate without having any other keys pressed (eg, option/alt).
    Also when repositioning an object with Properties > Transform it also creates a duplicate of the object.

    Mac OS 10.14.4
    Indesign 14.0.2.324

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  15. rectangle tool not showing stroke and fill in Preview mode

    Since the last update the rectangle tool does not show strokes and fills on rectangles and ovals when I switch from Normal to Preview/bleed/slug/presentation mode. The only way I can make a rectangle that shows correctly (and prints) is to create a text box. It is an okay workaround for a while, but I cannot do ovals.

    I am on CC, version 14.0.2 x64, and have done all updates.

    1 vote
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    0 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  16. text will only align left in Indesign 14.0.2 on Apple MacOs 10.14.3

    text will only align left in Indesign 14.0.2 on Apple MacOs 10.14.3 after last update

    1 vote
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    0 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  17. eyedropper not working correctly

    That's version 14.0.1.209

    When I create a NEW document — there is no problem, the eyedropper working correctly.
    BUT...
    When I work in a document that was previously in an earlier version (for example, CC 2018), then this problem is present.

    If I CREATE a new text box in a document that has been re-saved from an earlier version (IC 2018), then the eyedropper will not work correctly.

    If I CREATE a new text box in a NEW document (CCP 2019), and then transfer it to an old document, then the eyedropper in the new box will not work.

    If…

    1 vote
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign crashes

    InDesign 14.0.1 MacOS Mojave

    Program crashes every time I open it, with any file. It tried to recover the last file it opened but nothing works.

    Tried: erasing prefs, cache, dumped the Recovery files, Uninstall, Reinstall. Still having the same issue. This is happening on two of my Computers at work.
    Tried the same solutions on both computers and still having the same crash issues.

    PS: Program was working OK yesterday, 1-8-2019.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  19. Text Form Fields do not export with inDesign CC 2018 14.0

    Form Fields do not export at all in the PDF when exported in the current version of inDesign. I am using the same exact settings as I did before I updated, and links DO work. Form fields just do not appear.

    To recreate:
    1) Make boxes where fields are required (in this case, on its own layer, which is visible and active)
    2) Using the Buttons and Forms panel, convert them to text boxes
    3) Export to PDF, making sure that the boxes for exporting interactive elements are checked, and the dropdown says to include appearance

    Resulting PDF does not…

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adobe PDF (Interactive)

    Error when exporting to Adobe PDF (Interactive)
    Indesign v14.0
    Mac OS x 10.13.6
    Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.

    Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot

    1 vote
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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