Hi all,

I have a strange situation with a document that I created in InDesign and then published online using "Publish Online". From there I got a link to share.

On the desk, everything is fine. But the problem is with Android devices where the options tab with next page, previous page, download button and others disappears after a few seconds and there is no way to get it back.

It is not possible to navigate between the pages of the document.

This is the bar with the options I am talking about in the attachment.

Is there something that I did wrong or how to fix it?

I am using version 16.1 x64 of indesign

thank you,

One of the possible interactive actions in a document is "Go to Page." I can have a button jump the Publish Online view to a different page in the document. Unlike EVERY other page-related function in InDesign, the page number designated doesn't update if a page is added or removed between the button and the target page.

Example:

I set a button on page 3, that when clicked jumps the view to page 10. If, later in the document creation/editing process, a page is deleted between these pages, the view still jumps to page 10, not page 9 which is the new number of the intended target.

I'm working on an online catalog that has over 50 interactive page jumps, and the client wants to drop a page. As things stand now, I'm going to have to go back to each and every button and recode the new destination page numbers manually. ARE YOU KIDDING ME???

All I'm asking is that the functionality be the same as every other page-number-related feature of InDesign.

Hi,
I work on InDesign 16.1 on macOS Big Sur 11.2.1.
Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you suggest? It's my working tool and I really need a quick solution. Many thanks in advance for your help.

On export to ePub and / or html (on Windows 10 64-bit), single characters are removed from class names. This appears to happen randomly (as shown below), but consistently (the same tags will have the same errors after closing and opening the document, after quitting and restarting InDesign, after restarting the computer, and whether exported as ePub or html).

– span class="Colour" becomes span class="Colo r" (set on character style)
– h4 class="Event-Month" becomes h4 class="E ent-Month" (though h4 class="Event-Date" is OK) (both set on paragraph style)
– span class="Link" becomes span class="Lin" (set on character style)

These same errors are not restricted to one document; they also occur to another document with the same style sheets.

Changing these names revealed that this issue is related to a specific character in the class name, rather than the number of characters, as follows:

– changing to span class="Clr" outputs span class="Clr"
– changing to h4 class="Evnt-Month" outputs h4 class="E nt-Month" (h4 class="Event-Date" remains OK)
– changing to span class="Lnk" outputs span class="Ln"

This means that, for some reason, random characters in specific class names are being removed or replaced with spaces.

Timing: I've updated my Windows 10 Pro to version 20H2, build 19042.630, but I've looked at a backup file created before that update and the issue was still present - therefore it's not related to the recent Windows feature update. The issue was not present last month, when I exported a document with the same settings, using InDesign v15.1.3 x64 - so it's happened after that. Therefore, this issue must be caused by a bug in the 2021 version of InDesign (v16.0 x64). I have confirmed this by exporting the same document as last month in v16, and the same error is present in that exported file.

I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.

Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

I am currently running version 15.0.

Has anyone had this happen before and know what to do? I tried restarting InDeisgn and connecting to a different wifi network.

I'm having problems with multi state object not working as they should.
Sometimes its fine others not.
I've attached a video of the problem.

It happens when you use buttons to change the state. It works for a while and gradually deteriorates. The state can show then you roll off the button and it reverts. As if a r'roll-off' state is in play. Eventually the multi-state target disappears altogether.

Its happening in different documents and in Indesign 2020 and 2021.

Colleagues don't seem to have problem so could need to reinstall. But wondered if you could shed any light on it.

I've checked everything a hundred times. Nothing set up wrong.

When creating hyperlinks within a document, certain links, although functioning within the hyperlink panel, do not translate as links when published online or as an ePub. This is completely random, as other links set up in exactly the same way (often on the same page) work fine. Have tried everything I can think of to fix the issue myself but can't figure out why it is happening.

Steps to recreate the issue:
1. Set up document
2. Set up multiple hyperlinks (mine are objects rather than text)
3. Preview in interactivity panel and/or publish online

Expected Result: Links should be in the document. Links should appear as clickable when hovered over.

Actual Result: Some links do not appear (randomly). This happens no matter what you do to try and change it. Even if you try adding various other links to the selected object, or adding the same link that works in other objects...some objects refuse to translate as hyperlinks in the published version.

I'm pretty sure this is a new issue, although I have tried reinstalling old versions of the software and the problem reoccurs. So have updated to the newest version again. Please help! Thank you

I’ve stumbled upon a bug evident in text originated from MS-Word, which affects the HTML structure when exported from InDesign. Originally I encountered it with Hebrew text in heavily-style-driven paragraphs, however I re-created it in a completely “clean” style environment as well:

(1) Create a new file in MS-Word. Type some text into it (as “Lorem Ipsum”).

(2) Copy the text and Paste into InDesign.

(3) Reset the Paragraph Style; then apply a Character style to the text (it could be a Character style with no attributes).

(4) Paste the same text into Notepad, then Copy it again from Notepad into InDesign as a second paragraph (you could just as well re-type it in InDesign; the idea is to have an identical text created solely in InDesign rather than pasted from Word, to avoid any added hidden additional data which may be there).

(5) Export to HTML.

The paragraph pasted into InDesign from Word – even though it has been reset – seems to cause the HTML export process to re-state a <span> section for the Character Style – even though all of the text should be with the same attributes and the same character style – that is, the </span> of one character style is immediately followed by the next <span> of the same character style.

The next paragraph, containing the same text copied and pasted through a “cleanup mediator” (in the form of Notepad, for example) does not cause the same behaviour.

I could not find any difference in the attributes associated with either paragraph from within InDesign.

This makes the resulting structure of a text originated from Word much more cumbersome; in addition, at least when dealing with RTL text (such as Hebrew) this may cause problems in alignment – especially when used in floating text elements (through css).

InDesign version: 16.0.1 x64