Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
256 results found
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Bullet/number markers included in adjacent hyperlinked text when exported as HTML
When exporting content containing bulleted/numbered lists to HTML (using the Bullets/Numbers: Convert to Text option in HTML Export Options), bulleted or numbered list item markers that are immediately followed by hyperlinked text get included with the text inside an <a /> tag. It would be more predictable (and easier to format with CSS) if the bullet/number markers remained outside of the <a /> tag.
1 vote -
Object states button disappears after click
In a multi-state object, the button that activates the MSO disappears after being clicked. No where in the settings have I told it to disappear after being clicked.
Version: I'm running InDesign 16.3.2 (though I downgraded to 16.2 and am still having the problem)
Steps to reproduce issue:
I created the MSO using buttons/forms and the object states panel. Close button should revert back to original state (star).
Expected Result: Button should reappear.
Actual Result: Button is gone after click.Video of ePub preview attached.
The problem is both in the ePub preview and when published online.
1 vote -
Version CC 2021 - All the documents I had in Publish Online have disappeared.
Version CC 2021 - There was an update in the indesing program and all the documents I had in Publish online have disappeared. Did the same thing happen to anyone else?
1 vote -
QR codes genenerated don't work with the last version of Indesign 16.3.2
QR codes genenerated don't work with the last version of Indesign 16.3.2
1 voteUser has confirmed that the issue is no longer reproducible for them now.
Closing this issue.Thanks,
Adobe InDesign team -
Endnote Links Not Functioning When Published Online
I have a complex document (725 pages across 15 chapters) in which each chapter contains between 75 and 300 endnotes that I imported from the most current version of MS Word into InDesign 2021 (v. 16.4 x64). When I export a chapter as a PDF, everything works reasonably well (although links between in-text endnote numbers and endnote references simply jump between applicable page numbers, rather than to the notes themselves, but I can live with that). But when I publish a chapter or the whole online, only the bookmarks from the InDesign TOC feature work. The links between endnote numbers…
1 vote -
publish online mobile
InDesign 16.4
When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.
I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.
This is a major issue for us as a lot of people will want to view this document on mobile.
I've attached a couple of screenshots
…
1 vote -
Audio / Video file as a button
Unable to convert video or audio file into a button.
Please include this feature so that we can hide audio or video with a button click.1 vote -
"You do not have access to Publish Online service" error
I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document having had some edits.
Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."
Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."
Has anyone had this happen before and know what to do? I tried restarting InDeisgn and connecting to a different wifi network.
7 votes -
Sound not working in interactive epub
This epub played fine before now nothing that I do makes the sound play. I removed/reimported them but they no longer play in preview or when pubished. These are small free sound effect files like bird songs etc. All royalty free.
1 vote -
Clearer online navigation arrows on web - Accessibility & UX Improvements
Currently, the page navigation arrows are not defined enough for accessibility and clearer navigation. If someone has a published doc that is a white background, one can not see the page navigations in the main view clearly at all and people assume it's just one page. Also, the hover-over fade also can cause the assumption that it's one page.
A suggested solution is to make the directional arrows, non-fade and a 1pt thicker and more defined drop shadow...
Stu
1 vote -
Translation bug : Spread -> Grossi instead of Planche (in french)
- Click on publish online button Single Page is well translated as "Un(e) seul(e)" (page) Spread is wrongly translated as "Grossi" Grossi means bigger (or what we had with trapping : spreading inks, so making ink marks bigger) Planche which has been the accepted term in inDesign for ages.
(also known as 09/01/2017 #ID-4199114)
11 votesThanks for reporting this issue. We will review it
-InDesign Team
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Publish Online 'Document Not Found' error message
Getting the following error when visiting any Adobe Publish Online document.
Document Not Found. The document you requested does not exist. Please check the link used to make sure it’s accurate.
Is this an internal issue? This is extremely concerning because our company has multiple documents in this format and none of them are working.
6 votes -
ePub export creates huge png files
When exporting a .indd document as an epub the resulting file contains huge png files in size. These are colour boxes I have created - not images. Some up to 9000 x 4000. This is despite the document being 2300x1600.
You cannot upload the file for Apple iBooks because they have a limit on file dimensions of 4mb (ie: 2000x2000).
Please can you provide a way of reducing the file size of these .png colour blocks before export.
I am using In Design CC 2021 latest version (dated 29 July 2021).
1 vote -
Publish online doesn't work properly in chrome browser on new mobile devices (android)
Hi there,
We have published an interactive document with Indesign "publish online" feature. It works flawlessly in every browser, except in Chrome on some new mobiles phones with Android (not possible to go back or forward through pages or zoom). On the contrary, Interactivity and videos work properly.
We have the last indesign version (2021. Creative suite)
What's the problem?
Thanks in advance8 votes -
Publish online video in Safari lags slow load
Can someone please escalate this to Apple if its a Safari issue?
Its been mentioned several times now.Pages with video published online will lag and slow load in Safari.
1 vote -
Multi-state objects not working correctly
I'm having problems with multi state object not working as they should.
Sometimes its fine others not.
I've attached a video of the problem.It happens when you use buttons to change the state. It works for a while and gradually deteriorates. The state can show then you roll off the button and it reverts. As if a r'roll-off' state is in play. Eventually the multi-state target disappears altogether.
Its happening in different documents and in Indesign 2020 and 2021.
Colleagues don't seem to have problem so could need to reinstall. But wondered if you could shed any light on…
2 votes -
Publish online Error #1H
Hello, I have same problem with the publish online, I Sign out, and then Sign in, but I receive the same message.
1 vote -
Inability to process transparency effects in rollover button states.
I want to create a rollover effect for my TOC. It's a three page TOC. There are almost 200 listings. I cannot make every line a button. That would be crazy. So I wanted to just place the text on one layer, and a 50% transparent box that is a button that appears on rollover. But evidently that cannot be done? How else might I handle this?
1 vote -
Error #18 Publish Online
Hi,
I work on InDesign 16.1 on macOS Big Sur 11.2.1.
Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you…2 votes -
You do not have access to Publish Online service.
I've been making interactive documents to be shared via the Publish Online function. Suddenly I'm getting the message: 'You do not have access to Publish Online service.' What's going on? I need to be able to share my work.
5 votes
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