Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Crash: "Keep Lines Together" (All) and disabled "Allow Split Footnotes" crashes InDesign if there are footnotes in a table

    100% reproducible on InDesign 15.0.2 on Windows 10.
    Sample document for easy reproduction: https://www.dropbox.com/s/iirawdsvd27l95l/indesign%20crash.indd?dl=1

    Starting point:
    1. I have a table containing some footnotes.
    2. Footnotes are not allowed to be split.
    3. The table (including footnotes) doesn't fit in the frame, so the last row jumps to the next frame.

    To crash InDesign:
    1. Place the text marker in the paragraph containing the table.
    2. Go to Keep Options.
    3. Check "Keep Lines Togheter" and "All Lines in Paragraph".

    Result: InDesign immediately hangs and you have to force quit.

    Please fix? Should be easy to track down the internal…

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are reviewing it

    -InDesign Team

  2. InDesign 15.0.2 won't open

    The new 15.0.2 version on a Mac will continue to bounce and not open. The splash screen doesn't show and the app will not respond. I have let the app try to open for an extended period of time, but after 10 minutes of just bouncing and not opening, the app has to be force quit.

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    Resolved For User  ·  amaarora responded

    Hi,
    As confirmed by the user, The issue is resolved.
    The issue was related to few bad fonts housed within the system fonts folder..

    Regards
    InDesign Team

  3. large footnote

    When I touch up the large footnotes, The indesign file got corrupted

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  4. 15.0.1 crashes when creating new file // Mac Catalina 10.15.3

    15.0.1 crashes when creating new file // Mac Catalina 10.15.3

    File new, command+n, and selecting a new document in the window when opening InDesign all cause INDD to crash. The only way I can create a new file is to open an old file and save as, then delete content/change size/etc.

    1 vote

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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  5. Crashes on opening document created in indd 2019

    Crashed as soon as I opened a document from 2019. After several tries, I was able to open the same document successfully, but it didn't recognize fonts in the Document fonts folder. It didn't matter whether it was opened from within InDesign or from the Finder. The successful attempt was from the Finder.

    1 vote

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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  6. long text variable

    InDesign (2020) crashes on opening IDML file with to long text variable as header. It worked in InDesign 2019.
    InDesign (2020) kraschar vid öppnande av IDML-fil som innehåller textvariabel med för mycket text. Det fungerade i InDesign 2019.

    1 vote

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  7. 2020 moving pages

    If I move pages that have hyperlinks from a 2019 ID version (converted), the move crashes ID 2020. The only way to get the move to stop crashing ID 2020 is to delete all the hyperlinks in the source ID doc that was converted from ID 2019.

    Version is ID 15.0.1 ... and doing a reboot didn't fix it. I also saved the converted file as IDML to try and remove the "corruption" (that has worked in the past) and the re-constituted INDD file still crashes ID 2020.

    If I try to copy and paste a text block with links…

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. Deleting a table row containing text crashes InDesign

    Quite simply, deleting a table row with 3 columns and a combination of text and font awesome crashes when using right click -> delete -> row.

    I can replicate the issue every single time across multiple documents.
    The current workaround for me is to delete all the content in the table row then deleting the row seems to be OK.

    Indesign: 15.0.1
    Mac OS: Mojave 10.14.6 (MacBook Pro)
    Note: This didn't happen on InDesign v14.0.3.

    Thanks,
    Aaron

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  9. Can't copy paste elements in Indesign 2020 - results in crash

    When I try to copy some elements a message appears that I'm tryging to paste something, but I'm tryging to copy. If I press ok then it crashes. So, again, if I press CMD-C for copy, then I get the message that I'm about to paste something.. PLEASE FIX it soon - what ever it is..

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the update process.


    Adobe InDesign Team

  10. InDesign 2020 freezes when placing articles with endnotes (big file)

    Working with a approximately 500 paged book, 30 articles with endnotes.

    Now with 20 articles / 300 pages done, InDesign 2020 freezes when placing new articles.

    Please, please, please: fix the issue with a possibility to keep all endnotes in a separate ID-file (linking endnotes to other ID-files)! Because of this, now forced to have the whole, massive book in one ID-file.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  11. hangs on export to epub3

    I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

    1 vote

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    Resolved For User  ·  amaarora responded

    As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

  12. 12/05/19 Updates in Indesign

    Update on 12/05/19 caused stability issues in Indesign. Since this update, my indesign has been crashing, unresponsive, and about as bad as AI. This program is my workhorse and I need it to function. Documents take about 5-10 minutes to open, even longer to save, and scrolling in multi-page documents is tough because it lags so hard.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  13. Adding text to "chained" anchored textframes causing complete crash when text is added to one of the first three frames

    Indesign 2020, Version 15.0.1, iMac with Mac OS 10.15.1:

    We have hundreds of documents created in Indesign 2019 with "chained" anchored textframes, sometimes 4, sometimes 5 frames in a row. Frames are set to automatical height adjust. When text is added to one of the first three frames causing the frame to become higher than before Indesign chrashes completely without warning. Adding text to frame 4 or 5 does NOT create a crash! Same files work perfectly under Indesign 2019. Problem occured with first version of Indesign 2020, and remains after recent update.

    Would love to attach an Indesign testfile,…

    1 vote

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  14. 1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  15. Indesign 2020 Crashing when deleting color swatches

    Indesign 2020 has been repeatedly crashing when a color swatch (or multiple swatches) in a document are deleted and replaced with an existing swatch. Indesign crashes the moment "ok" is pressed on the "Delete Swatches" popup.

    This has been happening since I updated to InDesign 2020, approximately 10 times in the past week, most, but not every, time that I delete swatches. This has happened in multiple documents, regardless of whether it is a single swatch or group of swatches being deleted.

    1 vote

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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  16. Problem with Object and Table menu

    I'm running the latest version of InDesignCC 2020 v.15.0. Every time I go to the Object or Table menu, InDesign crashes. This happens every time, I had that problem in the previous versions of InDesign, but it is getting really bad now.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  17. Book/Index

    Indesign CC 2019 und Indesign CC 2018:
    Absturz beim Generieren des Index bei einem Buch mit vielen Kapiteln.
    Das Buch hat 156 Kapitel (von 1 Seite bis 30 Seiten) - beim Aktualisieren des Index reproduzierbarer Absturz.
    Das Buch hat 822 Seiten.
    Kein Crashreport möglich - der Dialog erscheint nicht (auch nach REG Datei nicht).

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  18. freeze

    1. ID version 14.0.3.
    2. I launch ID.
    3. Buttons should normally be clickable
    4. However, ID freezes after appr. 1 second and nothing is remotely clickable. Only way to close the program is by shutting it down via taks manager
    5. ----
    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  19. Indesign crashes with 0xc0000005 executing a script that works with tables

    Hi all,

    I have a extend script that works with tables. It always works fine executed in Extend Script Toolkit, but when I want to rise it from Adobe Indesign, it always make the aplication to crash with an 0xc0000005 error. Not always crashes at the same line and not always crashes in the same table. Simply a random number of tables in the document are procesed, but always crashes before finish.

    Indesign version: CS6 8.0 version (I also have tried with a trial 2019 version and also crashes!!).

    OS: Windows 7 64b

    We are totally desperated. Please, help!!

    Thanks…

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  20. InDesign 2009

    InDesign 2019 on Windows7 physical device, Not Responding shortly after program launch. Have tried removing Users Local profile folder incase of a corrupt Cache file. Still not working.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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