861 results found

1. Menu bar gets stuck - Indesign on M1 Pro mac

   On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.

   The issue usually occurs after Indesign crashes, something which unfortunately happens multiple times a day using Indesign on M1 Pro. Having to restart the computer multiple times a day has not happened to me since the days of OS 9. I am using a couple of plugins in Indesign, which may contribute to crashes, but I also have an Intel Mac with the same version of Indesign, and the same plugins, and am having no such issues there.

   Apple M1 Pro
   Indesign 17.1
   macOS 12.0.1 (21A559)

   On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.

   The issue usually occurs after… more

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2. Workspace disappear when opening some files

   I am currently on the latest version of ID (17.1) on a PC. I noticed that on a number of occasions, when double clicking an ID file (while ID is initially closed) it launches to a screen without any panels. Only the top menu is available. Checking the Workspaces options, it shows that non of the workspaces is chosen. Only when selecting any workspace that panels appear.
   Not sure if this is a bug or if I am missing a particular setting that would have it default to a particular workspace.
   Any assistance will be very much appreciated.

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3. Persistent Spinning Beachball

   I am using InDesign 2022 v. 17.1. I get a spinning beachball that lasts for six seconds each time I click. Opening a file or switching between InDesign and another program results in a much longer beachball. Several minutes after the document is open, the beachball becomes permanent and the program becomes unresponsive.

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4. Cannot click top MacOS Menu Bar with Indesign running

   With Indesign 17 running, top menu bar on MacOS Monterey is unclickable (Apple menu onwards - e.g. File, Edit etc). Sometimes releasing the mouse makes the dropdown menu appear - but can't click on items - or the menu next to the one wanted appears). Quitting InDesgn restores the top menu to normal functions for other Apps.

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5. InDesign 17.1 not working properly

   InDesign (17.1) is acting very strange for the last two months. When I click on File, Edit, View or any other topic, the tab does not open. I cannot access any action under those tabs. Also, when I eventually get to work with my document, it is extremely slow to save. It turns, and turns forever. I've been working with InDesign for over 20 years and it's the first time I have so much trouble with the software. How can that be fixed?

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Can you try the following and see if it solves your issue:

   
   

   1. Quit InDesign.
   2. Delete the following:

   /Users/your_user_name/Library/Caches/Adobe InDesign 

   /Users/your_user_name/Library/Preferences/Adobe InDesign 

   /Users/your_user_name/Library/Caches/CSXS/cep_cache

   
   

   --

   Adobe InDesign team

6. BUG - Frame Fitting Option not saving Fitting:None

   InDesign 16.4

   When using frame fitting options > Fitting: is not retaining the option 'None' but defaulting back to 'Fill Frame Proportionally' when checking the frame fitting options.

   Select a frame.

   Choose Object > Fitting > Frame Fitting Options.

   Select Auto-Fit> Fitting:None > Align From: Centre and then click OK:

   Then Choose the same Object > Fitting > Frame Fitting Options. and the Fitting: has not saved 'None' but reverted back to 'Fill Frame Proportionally'.

   I have to do this multiple times before it saves the correct Fitting:

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7. Slow opening documents with links to a network drive letter that is not present

   InDesign 2022 – version 17.1 x64 running on Windows 10.

   1. Steps to reproduce the issues
      Prepare a document in this way:
      1a Create a new document.
      1b Place an image from a network letter, that you can disconnect (VPN).
      1c Save the document locally (the linked file should just be on the network).
      1d Close the document, and close the VPN connection.
      1e Open the document.

   2. I would expect the document to open within 5 seconds or so.

   3. It takes 18 to 20 seconds before the message about a missing link appears, and the document can open.

   (With the VPN connection up from the start, the document opens instantly).

   InDesign 2022 – version 17.1 x64 running on Windows 10.

   1. Steps to reproduce the issues
      Prepare a document in this way:
      1a Create a new document.
      1b Place an image from a network letter, that you can disconnect (VPN).
      1c Save the document locally (the linked file should just be on the network).
      1d Close the document, and close the VPN connection.
      1e Open the document.

   2. I would expect the document to open within 5 seconds or so.

   3. It takes 18 to 20 seconds before the message about a missing link appears, and the document can open.

   (With the VPN… more

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8. InDesign becomes unresponsive for one minute on closing document with missing link on disconnected drive

   1. Version of Adobe InDesign, InCopy or InDesign Server
      InDesign 2022 – version 17.1 x64 running on Windows 10.

   2. Steps to reproduce the issues
      2a Map a folder (mine is located at a VPN) to a letter in Windows Exporer.
      2b Create a new document.
      2c Place an image from the network drive letter located on the aforementioned VPN connection.
      2d Shut down your VPN connection.
      2e (Note that the link in the Links panel does not realize that it is broken - no indication)
      2f Close the document (Ctrl+w or Close in the File menu or just close the document tab).
      2g Now try to interact with the InDesign menus. Or try to close the whole application.

   3. Expected result
      I would expect InDesign to be responsive as soon as the document is closed. Id like to interact with the menus or be able to shut down the InDesign application altogether, instead of waiting for 60 seconds.

   4. Actual result
      InDesign is totally unresponsive for one minute (50 to 60 seconds). Then it becomes normal again.

   1. Version of Adobe InDesign, InCopy or InDesign Server
      InDesign 2022 – version 17.1 x64 running on Windows 10.

   2. Steps to reproduce the issues
      2a Map a folder (mine is located at a VPN) to a letter in Windows Exporer.
      2b Create a new document.
      2c Place an image from the network drive letter located on the aforementioned VPN connection.
      2d Shut down your VPN connection.
      2e (Note that the link in the Links panel does not realize that it is broken - no indication)
      2f Close the document (Ctrl+w or Close in the File menu or just close the document… more

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9. High CPU use with version 17.1

   This has already been posted for 17.0 by another user. I installed 17.1 yesterday, because I needed to open a specific file and compared to the 14.0.3 which I use all the time, the 17.1 uses 1/4 of CPU power after start while no document is opened and it actually does nothing. This remains for several minutes, then goes down to 0. The attached picture shows that both versions are running (no files open).

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10. TurboTax

    If you are having problem with e-filing tax, then you should installturbotax com
    https://takeactionnyc.com/install-turbotax/

    1 vote

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11. Export and Package dialog window not working when menu items are colored

    Export and Package dialog window not working when menu items are colored.
    If you customize the Export or Package menu item by making it a color under Edit-> Menus... , the dialogs that open contain drop-down menus that are not editable. You can't pick the PDF preset or the format for the packaged document. This can be replicated across different MacOS operation systems and hardware configurations. If you remove the color from the menu items the functionality returns.

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12. Newest version of Indesign keeps locking up for no reason.
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13. InDesign 2022 (17.1) quick keys not working

    I recently updated to 2022 and now the cmd, option, shift keys no longer work for moving/dragging/resizing with constraints, etc. This is pretty major functionality.

    2 votes

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14. InDesign workspace not loading in v 17.1! My workspace is not loading when I open an existing file even over several updates.
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15. Indesign can't search tagged folders

    Indesign (17.1 Build) will wrongly show empty folders when I select a Finder tagged folder.

    What can I do? I need this function. It's a big timesaver.

    Greetings
    Wilm

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    4 votes

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16. display guides distorting

    When I add objects to a page the guides are distorting, if I set guides to the back in preferences the problem stops.
    I have tried uninstalling/reinstalling indesign and updating my graphics driver with no luck
    I have attached a jpeg showing an example
    indesign ver 17.1 X64 , Windows 10

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17. AppleGothic font is not displaying all characters correctly. The accented characters sometimes do not display in Indesign although they work

    When using AppleGothic, some accented characters that work ok in MS WOrd do not display in Indesign
    eg Yọ awọn ti ń ṣegbe
    this line of text does not come into Indesign correctly

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18. black background on pictures with GPU accelaration ON

    With GPU Performance ON i have a black background on certain zoom in or out with some linked pictures or PDFs. With Both 2021 and 2022 versions. Pictures attached.
    MacOS 12.1 - all latest updates on OS an Apps

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19. place file missing

    I'm making a booklet identifying all 200 products for a client. I had been attempting to import 3-7 pdfs using the place function at a time. Show Import Options is on. Often one or two files will appear in the links list as if they were coming in with the others, but do not come up in the placing. They are in the links panel with no page number and no pasteboard indication. If I go back and place an item that has done this individually it will work. If I wasn't checking in each place that the "image file name" number matches the large part number on the top of each page I would have accidentally omitted several items from the catalog.

    I'm making a booklet identifying all 200 products for a client. I had been attempting to import 3-7 pdfs using the place function at a time. Show Import Options is on. Often one or two files will appear in the links list as if they were coming in with the others, but do not come up in the placing. They are in the links panel with no page number and no pasteboard indication. If I go back and place an item that has done this individually it will work. If I wasn't checking in each place that the "image file… more

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20. wacom display

    I just upgraded to a Wacom 32 tablet and am having this problem only in Indesign. There are random little grey squares all over the page - and not just the file window but the entire "artboard" area. Other apps are not doing this. I've tried zooming in and out, display quality settings, nothing has helped. And it's not an image issue - it's basically a display issue. I have no idea how to fix this and I'm almost rendered unable to do at least 50% of my job as I'm not just an illustrator but a designer too. The monitor otherwise works fine and it seems to be InDesign-specific. See screenshots attached.

    I just upgraded to a Wacom 32 tablet and am having this problem only in Indesign. There are random little grey squares all over the page - and not just the file window but the entire "artboard" area. Other apps are not doing this. I've tried zooming in and out, display quality settings, nothing has helped. And it's not an image issue - it's basically a display issue. I have no idea how to fix this and I'm almost rendered unable to do at least 50% of my job as I'm not just an illustrator but a designer too. The… more

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