Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. A5 paper size wrong

    The paper size for A5 in the presets is technically wrong as it should be 148.5mm wide and not 148mm. You can't change the built-in presets but it would be really helpful to do so as our onward print workflow relies on 148.5mm wide files and it's really annoying to have to change it after it's all been designed if you forget to change the page size at the beginning.

    1 vote

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    6 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  2. Master page bug

    When I try to adjust a master page in Indesign cc2019 (14.0.1) it makes a real mess. It used to be that if I had, for instance, a master page with a 6p margin on all sides and including threaded text boxes across the spread, if I changed the outer margin to 7p instead, the text box would automatically fit the new space. Now, the text box box turned into a very tiny box in the inner margin that has no relation to the margins I have set. In addition, other boxes on the page which are not part of…

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  3. Page Margin Issues

    When creating a new document using a preset with a margin, the margin is ignored when the document is made.

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.

    Adobe InDesign team

  4. new document dialogue wont accept size

    INdesign 14.0.1
    File > New Document
    In the new document dialogue box:

    I want to create a custom document 190mm wide and 25 mm high.
    I enter the 190mm in Width box
    I enter 25mm in Height Box
    I move out of the Height box and figure I have entered changes to 211.667 mm.

    this happens no matter if I use the print or web dialogue window.

    This makes it impossible for me to start a new document in the size I want

    ... so that's not a total pain in the **** is it?

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  5. bug

    Socorro!
    Isso começou a acontecer recentemente.
    Podem corrigir?

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  6. Turning facing pages back on makes first Master page a spread

    This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
    2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  7. existing file size won't change > InDesign CC 2019

    Today I noticed that if I use an existing file > save as new file name > then change document set up (size) the document says it's the correct size but it is not!

    After creating a PDF, I checked the file data and the size was not correct! Did this 7-8 times to make sure it wasn't a user error. Being that I do 100's of print ads a month, this is a HUGE issue.

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  8. blocks are moved to another layer

    When grouped blocks are moved to another layer and then ungrouped, they return to their original layer

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    This is a Feature of InDesign and not a bug.

    If you want to stop this from happening, go to the Layers panel flyout menu and uncheck the option called “Ungroup Remembers Layers”. When this option is unchecked, the ungrouped items remain on the same layer as they were (when grouped) and will not return to their original layer.

    Hope this helps.

    Adobe InDesign team

  9. False layer gets duplicated through context menu

    If for example layer 1 is selected in the layers panel and layer 2 is right-clicked, the context menu for layer 2 appears. If you choose to duplicate the layer 2, the selected layer 1 gets duplicated. Deleting works as expected.

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  10. page number in page manu not shown

    Hallo. Leider werden die letzten Seitenzahlen im Seitenmenü abgeschnitten.

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  11. A2

    When choosing the A2 format in a new document you get the following tallllll document

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  12. 13.1

    Sometimes when I open a document that I've worked on, some frames (text or/and pictures) have moved 5 mm horizontally. Its random, not all pages but some. This is a great concern since we are doing 164 pages magazines for a client and we have to manually look through every page every time we open the magazine.

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  13. ID 13.1 – no longer accepts mp4 media format?

    InDesign 13.1

    EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

    Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

    Updates to CC appear to have happened overnight, and I didn't have any issues last week.

    1 vote

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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  14. change of page dimensions won't resize alternate layout

    changed page dimensions but indesign won't resize alternate layout
    changed to 5.5" from 5" and it won't re-size the alternate vertical layout.

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  15. spreadsheet

    InDesign CS4 - CC2018
    j'ai créé un tableau sous indesign sur le plan de montage et dès que je le glisse sur la page les spécifications de cellules n'agissent plus. (cf capture ecran) certain textes sautent. avez-vous deja rencontré ce probleme?
    et trouvé une solution ?

    InDesign CS4 - CC2018
    I created a table under indesign on the timeline and as I drag it on the page the cell specifications no longer work. (see screenshot) some texts jump. have you ever encountered this problem?
    and found a solution?

    1 vote

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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  16. Master Page

    Master Page not reflected on some document pages. Adobe InDesign CC 2018. Workaround was to change the affected document pages to another master page, then change back to the original master page. The document pages then refreshed to the expected result.

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  17. Object does not stay in center of document after resizing document format

    Hello, I found some weird issues in Indesign CC 13.1 on Mac OS El Capitan.
    When I place an object centerd in the middle of a document (for example
    500 x 500 px) and I resize the document size to for example 700 x 700 px (something larger than 500 x 500), the Object won't stay in the middle, but moves to the right or left border - even I set the reference point within the transform-window to "middle" and also disable "double page".

    Why does the object not stay centered at the document format?
    I attached a PDF-File where…

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  18. Duplicate Page Sizes

    If I go to add a new page, for some reason all my page sizes are duplicated.

    The secondary one don't do anything and can't be clicked on, the first one works correctly as it should.

    InDesign 13.1 MacOS 10.13.5

    Done all the usual restarts, check for updates etc.

    Any ideas?

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  19. gabarit

    je ne peux plus changer le gabarit d'une page

    1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  20. Incorrect Page Count Value

    It appears that InDesign CS6 or any of the later CC versions is incorrectly writing the page count metadata, such as CC2018.

    This can be demonstrated using Adobe Bridge or ExifTool with the -XMP-xmp:PageImagePageNumber command.

    Files consisting of 1 to 2 pages are correctly reported. In all cases, only 2 pages are being shown, whether the file has 3, 4, 128 pages etc.

    Screenshots from Bridge CC2018 uploaded/attached.

    1 vote

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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved For User  ·  ansjain responded

    Hi Stephen,

    There is a preference in InDesign to save preview images with document, by default ‘First 2 Pages’ is selected in that preference. You can change the setting as per your requirement. It is under ‘InDesign CC/ Edit→Preferences→File Handling’.

    Thanks
    -Anshul

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