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  1. 6 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

    barbara supported this idea  · 
  2. 932 votes

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  3. 3 votes

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  4. 3 votes

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  5. 10 votes

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    barbara supported this idea  · 
  6. 11 votes

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  7. 18 votes

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  8. 108 votes

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    barbara commented  · 

    Marked "critical" as it is happening *right now*

    barbara supported this idea  · 
  9. 2 votes

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    barbara supported this idea  · 
  10. 4 votes

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  11. 16 votes

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  12. 3 votes

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  13. 16 votes

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  14. 23 votes

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  15. 77 votes

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  16. 87 votes

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  17. 164 votes

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  18. 24 votes

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    barbara commented  · 

    My thoughts exactly. And yes to the Copy ideas or even Load from other style would be so helpful.

    barbara supported this idea  · 
  19. 47 votes

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    Customer comments

    • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
    • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
    • Performance degradation is observed if more than 1 document is opened
    • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
    • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
    • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

    Troubleshooting steps tried to resolve issues

    • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

    Workarounds

    • Change the…
    barbara supported this idea  · 
  20. 116 votes

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    barbara supported this idea  · 

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