Tom L
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288 votesTom L
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4 votesTom L
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5 votesTom L
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4 votes
An error occurred while saving the comment Tom L
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2 votesTom L
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26 votes
The fix of the issue is now available in the latest InDesign 2025(v20.3.0.060). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.
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Adobe InDesign Team
An error occurred while saving the comment Tom L
commented
Prerelease 20.3 (for me) seems to fix this bug! Auto--activitation is on
An error occurred while saving the comment Tom L
commented
I sent you a link to a wetransfer file with a screenrecording, an empty file that I made in this video, and an apple crash record. I don’t get an Adobe crash report as you can see in the movie. My Crashreporter app is set as it should.
I have done a reset of Indesign settings, I’ve restarted the Mac, but all to no avail. Indesign 20.2 is not okay, at least for me!!!After a day of waiting for your reply I've reinstalled Indesign 20.1 and that solved my problem. Waiting for your reply santalwa@adobe.com
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21 votes
Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.
We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.
We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.
Tom L
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11 votes
We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
An error occurred while saving the comment Tom L
commented
also on Sequoia 15.3.1 (24D70) and ID 20.1
Tom L
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110 votes
Hi,
Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation.
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Adobe InDesign Team
Tom L
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2 votes
An error occurred while saving the comment Tom L
commented
or with safari. Quitting safari helps. This is an old bug that returned in 20.
Tom L
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2 votesTom L
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28 votesTom L
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3 votes
An error occurred while saving the comment Tom L
commented
Are you using the app magnet? Quit it and wait for a new version
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16 votesTom L
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1 voteTom L
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46 votes
An error occurred while saving the comment Tom L
commented
My mac studio Max 2 in ID seems to work better with GPU turned off than on
ID 19.4 mac 14.4.1
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83 votesTom L
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1 voteTom L
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4 votes
An error occurred while saving the comment Tom L
commented
Same here but with Indesign 2023 and 2024.
Mac Sonoma 14.2.1, Mac Studio Max 2, 32 GBIt happens to me with an Indesign doc of aroound 46 MB, 32 pages with maybe some heavy imported files. It seems that, when at the same time working in Acrobat (Build 23.8.20458.0) with a 57 MB large pdf of that same Indesign document, Indesign freaks out en stops working. System lets me know that I have to close some other apps like PS, AI and safari. But doing so doesn't help. With Indesign still open I saw a memory usage of Indesign of more than 165 GB. Btw, Acrobat is so slow in opening any big (50MB or so) pdf lately that it seems my Mac Studio is as slow as a 12 years old iMac...
Tom L
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24 votes
Closing this issue.
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Adobe InDesign teamTom L
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The textframe SEEMS to not be selected. After moving the cursor away from the textframe (or use the hand-cursow and move the view a bit) you see it is selected. ALso you see it is selected in the object styles palet. But I agree it is frustrating