Greg

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  1. 208 votes
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    120 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
    Greg shared this idea  · 
  2. 21 votes
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    21 comments  ·  Adobe InDesign: Bugs » PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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    Greg commented  · 

    6 months in the works. Really amazing job, Adobe.
    I lost half my annual subscription waiting for one fix.

    Greg shared this idea  · 
  3. 166 votes
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    179 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

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    Greg commented  · 

    Hi,
    As Lucie wrote, the problem persists but now it's a bit different. Every operation on text frame (double clicking to edit, using type tool etc.) takes 2 seconds or even more to take control on the keyboard. Now it's almost impossible to type text without looking at the monitor.
    Id CC 2018 wasn't fast but 2019 version, even after update, is a disaster.

    Win10 machine with all updates.

    Regards,
    Greg

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    Greg commented  · 

    Hi,
    I have the same problem on Win10. It occurs after first use of font tool/panel during Id session. After that it seems to work but font menu is still very laggy. When I restart Id the problem occurs again.
    Tried to uninstall almost all local fonts with no luck.

    Greg supported this idea  · 
  4. 58 votes
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    32 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Edit: We reached to the users who have commented the issue still persists to identify the gap. It was discovered that their issue is different from what is being discussed on this thread. The issue pertaining to this thread is fixed. Hence, we are closing the thread.

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    Greg supported this idea  · 
  5. 101 votes
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    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

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    Greg commented  · 

    The AltGr+letter shortcuts are used for typing Polish letters and AltGr+N doesn't work. Even if I delete the shortcut from the default shortcut set (New Default Document) I cannot use it to type Polish letter 'ń'.
    The same shortcut works fine with all other Adobe applications.
    Please keep in mind that there are some keyboard layouts which use special shortcuts for typing special characters and this shoortcuts should not be used in ID.

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  6. 9 votes
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    5 comments  ·  Adobe InDesign: Bugs » UI  ·  Flag idea as inappropriate…  ·  Admin →
    Greg supported this idea  · 

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