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Share for Review- White/Black screen only

When I try to Share for Review, I only see this. I have updated my software to the most recent release. Any advice is greatly appreciated.

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Larissa shared this idea  ·   ·  Report…  ·  Admin →
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  • Steve R commented  ·   ·  Report

    And me! It worked fine this morning and then bam, it took out my browser. I rebooted and now I too have the black screen of doom. As a workaround, you can view it online, but you can't see the specific insertions and deletions, only the pins and the comments. Slow hand clap again, Adobe.

  • Rasmus commented  ·   ·  Report

    Having the same issue as others stated. :/

  • Alef commented  ·   ·  Report

    Same issue :(

  • Anonymous commented  ·   ·  Report

    Mac user here. Deleting caches + preferences and login out and back in to the CC app worked for me.

  • Anonymous commented  ·   ·  Report

    The suggested solution of log out / log in only worked once for me. Since then I have been plagued with issues, lost all my original reviews, and had to start all over again with my collaborator. Today, guess what... blank screen again. No reviews visible. Tried the log out / log in routine, no success. Indesign has been crashing quite frequently also. So frustrating.

  • Jacob Kelly commented  ·   ·  Report

    Still have a blank screen. Even after the opm.db suggested fix I received today.

  • Anonymous commented  ·   ·  Report

    I have this issue all the time. I am running the latest version of Indesign and having constant problems with coordinating the reviews on an important document. Given how much we are paying for this subscription there should not be any issue like this happening to so many people

  • Graeins commented  ·   ·  Report

    tengo el mismo problema, actualice, cerre sección y no puede compartir ni un archivo en blanco

  • Scott commented  ·   ·  Report

    Uh... no it hasn't. Still get a blank drop down menu.

  • Roberto commented  ·   ·  Report

    Same to me! Started one time and since than I have ablack background like the attached images from Larissa.

  • Anonymous commented  ·   ·  Report

    Same issue, had to reset and login and out of CC.

    Had several crashes trying to use the feature.

  • Markus commented  ·   ·  Report

    Happens over and over again. Even after clearing the cache as described in this thread - a few days later same problem, after InDesign (16) crashed during copy&paste.

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Adobe InDesign: Bugs: Share for Review

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