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The fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version of InDesign to get the fix.
Adobe InDesign team
An error occurred while saving the commentLarissa shared this idea ·
I was able to resolve the original issue, but now my NEW issue is even after sharing for review- I cannot access the comments made. They showed a white screen (again) and then this lovely error message. Since I cannot download a copy of the comments from the web this feature was a waste of time.
I don't think this feature is stable enough right now, so unfortunately I will not be using until all the bugs are worked out.