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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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261 results found

  1. Indesign Effect Not working

    Screen Under Effect dropdown is not working. Please see the difference before and after screenshots. My InDesign is the latest 17.0. Please let me know the solution ASAP. Thank you.

    1 vote

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  2. menu size too small

    The menu titles and every icon on indesign is far too small, could be that my laptop screen is high resolution so it thinks the screen is bigger than it is? it is frustratingly small.

    1 vote

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    We have released InDesign 2022(v17.0.0.96) with “Scalable user interface” feature. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue?


    Adobe InDesign Team

  3. Text frames in Object Libraries won't retain style settings

    Version: InDesign, version 16.4 on Mac OS Big Sur, version 11.6

    I am encountering an issue involving text frames that do not retain their object style settings when inserted and/or saved within object libraries. Font/paragraph styles are unaffected, but object style attributes such as vertical justification, text wrap, fill, stroke and inset spacing are all lost (revert to defaults) upon being added to the library. The same is true for settings made while editing the library items directly.

    This problem only involves individual text frames, and does not seem to affect any other type of graphic added to the library…

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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    After setting the desired properties for the Text Frame, select the text frame object and in the CC Libraries panel, click on the ‘+’ icon at the bottom of the panel – here you will see various options like Fill color, Text, Character style, Paragraph style, and Graphic.
    You can also choose to Add all.
    Choosing ‘Add all’ will add separate items in the CC Libraries – you will find Fill color, Text, any Char/Para style, and a Graphic. Use any of these according to your needs.

    Hope it helps.


    Adobe InDesign team

  4. Hyperlink window causing crash/lockup

    Hello,

    I'm working on a file from February 2020 that contains hyperlinks. Every time I click to use the Hyperlink window to edit/update urls my InDesign locks up. However, when I try this in a new file I created in December, I'm not having any issues with the hyperlinks window/tool.

    I'm using the latest version of InDesign CC (16.1).
    I open the file, click the Hyperlinks window and the program locks up to where I have to force quit.

    (Not sure if it matters - I'm adding this comment from my Mac, but I'm trying to do this work on…

    1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  5. Version 16.1.0.20 installiert - jedes geöffnete Dokument wird beim Speichern als defekt angezeigt

    Gestern Abend die Version 16.1.0.20 installiert - heute wird jedes geöffnete Dokument beim Speichern als defekt angezeigt und soll repariert werden. Bitte um Hilfe!

    1 vote

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    Please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign the issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  6. share for review not working

    So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.

    1 vote

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    Try the following solutions:

    SOLUTION 1
    -———
    1. Close InDesign.
    2. Bring up Creative Cloud Desktop (CCD) and Sign out.
    3. Launch InDesign and Sign in here (not from the CCD).
    4. Create a new document.
    5. Open Share for Review panel.

    SOLUTION 2
    -——-
    1) Close InDesign.
    2) Close Creative Cloud desktop app.
    3) Navigate to the OOBE folder located here:
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    4) Delete the opm.db file.
    5) Launch Creative Cloud desktop app.
    6) Launch InDesign

    Please let us know if the above solutions work for you.


    Adobe InDesign team

  7. Visibility of levels of embedded AI files are not kept

    When I use an AI file with multiple layers, InDesign 2020 (v. 15.1.3) doesn't keep the right visibility of layers when I update the AI file. The same is true when I re-open the InDesign file.

    Same for InDesign 2021 (v. 16.0)

    Not sure if this also happens with multilayered PSD files, I didn't checked yet.
    Tried to recreate the file from scratch, no way to solve the issue.

    The problem never occurred in previous version of InDesign.

    1 vote

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    Please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign the issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  8. 1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  9. Indesign 16.0 crashes when copying text with anchored object

    ID crashes every time I try to copy text that includes an anchored object. As soon as I hit CMD+C, it crashes. I can copy the anchor object separately, but trying to grab it inline with text does not work. I've tried it with multiple different areas of text/objects. This has happened over the last two days, repeatedly, after multiple re-starts and prefs updates. ID 16.0 on MacBook Pro running Catalina 10.15.7.
    EDIT: It seems to be an issue with one specific object. I can't seem to even copy that one by itself without crashing. I'll keep playing around to…

    1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  10. Absturz InDesign 2021

    Bei Eingabe in InDesign 2021 Absturz: 'Union'-W (hängt mit dem einfachen Schlusszeichen und dem Bindestrich zusammen.

    Ausrichten von Objekten: Unterkante Objekt an Oberkante nächstes Objekt. Also nicht nur mit Abstand "0"

    1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  11. 1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  12. 1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  13. 1 vote

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  14. Indesign crashes when changing Endnotes to footnotes

    I just updated to the 2021 that is really amazing. Only bug i have i can t any more convert endnotes to footnotes InDesign crashes each time on both of my computers . I am on Window 10 No idea why before i could do it. Thanks a lot

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  15. ID crashes inserting a symbol as index reference.

    ID crashes inserting a symbol as index reference.

    Not a new problem by the looks of it.
    It doesn't matter whether I type a reference, copy and paste it or highlight text and use shortcut keys. ID always crashes if a symbol is the first thing in the index reference.

    however, if 'Sort by' is used and that doesn't start with a symbol it is okay. But this is only 'useful' when that is relevant, which is not always.

    1 vote

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  16. Crash when placing DOCX with character styles

    Steps:
    1. Attempt to place place Word.docx in an InDesign 2020 document.
    2. InDesign spends a long time parsing character styles.
    3. Resaved Word file as .doc file and was able to import it. I don't know what information (if any) in the Word file was lost. This is not an ideal solution.

    Link above "How to Submit Crash Report" is dead. I have previously submitted several crash reports through the InDD/system interface.

    1 vote

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  17. Cannot remove hyperlink from image

    For some reason InDesign has no option to remove hyperlink from an image. It took me hours to search for solution until I gave up and deleted the image and recreated it with a new hyperlink. This is pathetic and needs to change. When you right click an image, we should see "Hyperlink" > "Remove Link". This is so basic, its really upsetting to have to post this here.

    1 vote

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    1 comment  ·  Styles  ·  Admin →
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  18. Crash when copy/paste table cells in InDesign (15.1)

    Application crashes when copying/pasting table cell attributes.

    1 vote

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  19. 1 vote

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    Need More Info  ·  amaarora responded

    Please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?

    Adobe InDesign Team

  20. Not able to scroll down beyond page 2-3 spread

    I have a 6-page document in spreads. I am unable to scroll down beyond pages 2-3 spread.

    InDesign 15.0.3 x64

    1 vote

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