exporting to pdf crashes ID
I think my company just updated our licences and suddenly ID crashes when trying to export to pdf. I tried saving as a new file and exporting, it worked a couple of times, but at no point would it export over an existing (closed) pdf.
Added to the above, my keyboard suddenly decided not to respond. I put in new batteries, but it did not work until I did a restart.
I have tested exporting from indd, idml, both did not work. I'm re exporting as I fix errors I see in the pdf that were missed in ID.
I tried another restart.
No attributes have been changed.
And still it crashes, EVERY TIME
Carey Martin
shared this idea
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team