Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
253 results found
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1 vote
We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign froze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Indesign crashes when changing Endnotes to footnotes
I just updated to the 2021 that is really amazing. Only bug i have i can t any more convert endnotes to footnotes InDesign crashes each time on both of my computers . I am on Window 10 No idea why before i could do it. Thanks a lot
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
ID crashes inserting a symbol as index reference.
ID crashes inserting a symbol as index reference.
Not a new problem by the looks of it.
It doesn't matter whether I type a reference, copy and paste it or highlight text and use shortcut keys. ID always crashes if a symbol is the first thing in the index reference.however, if 'Sort by' is used and that doesn't start with a symbol it is okay. But this is only 'useful' when that is relevant, which is not always.
1 voteWe have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Crash when placing DOCX with character styles
Steps:
1. Attempt to place place Word.docx in an InDesign 2020 document.
2. InDesign spends a long time parsing character styles.
3. Resaved Word file as .doc file and was able to import it. I don't know what information (if any) in the Word file was lost. This is not an ideal solution.Link above "How to Submit Crash Report" is dead. I have previously submitted several crash reports through the InDD/system interface.
1 voteWe have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Cannot remove hyperlink from image
For some reason InDesign has no option to remove hyperlink from an image. It took me hours to search for solution until I gave up and deleted the image and recreated it with a new hyperlink. This is pathetic and needs to change. When you right click an image, we should see "Hyperlink" > "Remove Link". This is so basic, its really upsetting to have to post this here.
1 voteDid you try clicking on the Trash can icon in the Hyperlinks panel?
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Adobe InDesign team -
Crash when copy/paste table cells in InDesign (15.1)
Application crashes when copying/pasting table cell attributes.
1 voteHi
Can you please send a sample InDesign document in which you are facing the crash?Thanks
amaarora@adobe.com -
1 vote
Please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?Adobe InDesign Team
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Not able to scroll down beyond page 2-3 spread
I have a 6-page document in spreads. I am unable to scroll down beyond pages 2-3 spread.
InDesign 15.0.3 x64
1 voteHi,
Please can you share a sample document along with a small video showing the issue?
Also, are you on Mac or Windows machine?Thanks
amaarora@adobe.com -
Selecting all and then deselecting some text in one go
I have been using InDesign since forever. Since the very first versions. But something has changed in the update to version 15.0.3.
When I select text, I often want to select an entire paragraph, except for the hidden character "paragraph return". I do that by holding Shift+Command+Arrow Down. That selects the entire paragraph including the hidden character. Then I would normally just let go of the command button and still hold Shift and then push the Arrow left button. That way I had selected the entire paragraph without the hidden character.
But in the latest update, 15.0.3 I now suddenly…1 voteHi,
Are you still facing the issue?
We tried internally, but are unable to reproduce the bug-InDesign Team
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spell check in tables
See attached document.
The mis-spelled word "tiime" is addressed correctly in column 1 rows 1 and 2.
The mis-spelled word "paarty" is addressed correctly in column 2, line 1.
The mis-spelled word "partu" is is underlined correctly in column 2, line 2, but right-clicking on the word does not bring up spelling correction options.
"partu" will, however, be treated correctly using Edit -- Spelling -- Check Spelling... .1 voteHi
Please can you send a sample document with which the issue is reproducible?Thanks
amaarora@adobe.com -
Bug: InDesign Index page ranges not working when using "Next use of Style" options
Adobe InDesign 2020
15.0.2 x64Issue:
I am trying to create index entries that include a page range (such as 26-29) instead of a single page number using paragraph styles.
I am having trouble getting the page ranges for my indexed content to update correctly. Specifically, the index entry always only shows the first page of the range in the index pane on the first attempt.
I can sometimes (but not always) trick it into updating the page range correctly. I attached a video of it finally working after five failed attempts.
Here is what I tried:
…
1 voteHi
Please can you send a sample document with which the issue is reproducible?Thanks
amaarora@adobe.com -
Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!
Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!
1 votePlease try trashing your application cache and preferences to see if the application starts working correctly.
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Adobe InDesign team -
Print thumbnails to postscript — file unusable
When I print thumbnails [or a booklet] to a postscript file, InDesign 15.0.2 creates the file, but it cannot be read in either Preview or Acrobat.
You need to allow for a useable PS/PDF export for sharing thumbnails or booklets with colleagues who do not use InDesign.
1 voteHi,
Have you started to face problems only after updating to 15.0.2 version of InDesign?
Can you share a sample file and a video showing the steps you use for printing at amaarora@adobe.com?Thanks
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Footnotes disappear
v. 15.0.1 x64, Windows
I am working on a multichapter magazine.
Every chapter starts with a title and the author’s name. After the name comes a footnote call.
If I make changes that add or remove a page in a chapter, all the footnotes on the following chapters disappear. They can be recover by removing the asterisk and inserting it again.
1 voteHi,
Part of this issue was fixed with the latest release of InDesign 15.0.1For all new files created with ID 15.0.1 the issue will not come. For older files opened in ID 15.0.1, you will have to resize, move or do some text editing operation to make the footnote appear
In case you are still facing the issue in new files created post ID 15.0.0 , please share a sample file
Thanks
amaarora@adobe.com -
Bounding box is always on the outside of the stroke
Ever since I updated to the latest InDesign (InDesign 15.0.1), the bounding box is always on the outside of the stroke so instead of objects snapping to the box they are snapping to the outside of the stroke.
1 voteIn InDesign, the bounding box has always been on the outside of the stroke. It has not been changed at all. In which version of InDesign were you seeing this behaving differently than the current version?
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Adobe InDesign team -
CC2020 story doesn't show hyperlink symbols
Hello,
With CC 2019 I could switch into story mode and see the starting and ending tags for a hyperlink. This ability was beneficial because I found the text editor struggled to reveal/understand the boundaries of the hyperlink's text-it couldn't tell where the hyperlink ended. If you look in the first figure, if I type at the end of the hyperlink, even with first keying a space symbol, the hyperlink extends into any further sentences I type.
In 2019 I would use the story editor to move the cursor outside the hyperlink termination symbol and get around the problem. With…
1 voteOpen the Hyperlinks panel and see whether the Hyperlinks are actually there. It could be that the Hyperlinks were initially created (hence the Blue color Underline beneath them) but were removed later on. That’s why the Story Editor does not show them.
From the Hyperlinks panel flyout menu, choose ‘Convert URLs to Hyperlinks…’ and see if the Hyperlink Start and Termination Symbols are shown in the Story Editor.
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Adobe InDesign team -
2020 Pages Window Broken
Ever since updating to Indesign 2020 the pages window just doesn't work. I've tried uninstalling and reinstalling a number of times but no matter what I do it just shows it as completely blank. This makes it extremely difficult to access anything, let alone my master pages.
1 voteHave you tried trashing the Application’s cache and Preferences? Please try that and see if the issue goes away.
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Adobe InDesign team -
Export stops at 0%
Exporting common documents often results in a "crash" at 0%. No error comes up, it just stays at 0% indefinitely.
If I try stop the export I can't, if I try close InDesign I can't. I have to force quit the program and open it numerous times following in order to get all of my fonts back and registered... even if it's in a package.
Extremely time consuming and painful.
1 voteHi,
Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?We tried with some custom InDesign files, but export works fine
Thanks
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Book / Index
Indesign 2020 15.0, Indesign CC 2019 14.0.3, Indesign CC 2018:
Crash when generating the index in a book with many chapters.
The book has 156 chapters (from 1 page to 30 pages) - when updating the index reproducible crash.
The book has 822 pages.Every time I sent an error report - no reaction. I think it depends on the number of documents.
1 voteHi,
Please can you share the sample document with which the crash can be reproduced?Thanks
amaarora@adobe.com -
shared destination hyperlinks do not get inserted into exported epub 3 (InDesign CC 2020 v15.0)
I have a document with many shared destination hyperlinks. When I go to export this document out to an epub 3 file, non of the shared destination hyperlinks are inserted into the epub file. This is a huge problem.
1 voteHi,
Can you please share a sample file with which the issue is reproducible at amaarora@adobe.com?I tried with some custom files but was unable to see the issue (checked on Sigil epub viewer)
Thanks
InDesign Team
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