640 results found

1. Color Picker eyedropper freezes UI — invisible modal dialog blocks all interaction and saving

   1. Version:
      Adobe InDesign 21.4.1 / 2026 — macOS Tahoe 26.5.1, Apple Silicon M1 Max

   2. Steps to reproduce:
      Select an object with a fill color.
      Double-click the Fill color swatch in the Tools panel to open the Color Picker dialog.
      Try to sample a color from the document using the eyedropper inside the Color Picker.
      Nothing happens (the eyedropper does not pick up any color).
      Close the Color Picker dialog.

   3. Expected result:
      The eyedropper samples the color under the cursor and applies it. After closing the dialog, the UI is fully responsive again.

   4. Actual result:
      After closing the Color Picker, InDesign becomes unresponsive to all commands. Some UI elements are clickable but no action executes — menu items are greyed out or only trigger a warning beep. Menu commands (Save, Window > Arrange, etc.) do not respond. Attempting to quit triggers the warning "Die Anforderung kann nicht bearbeitet werden, da ein modales Dialogfeld oder eine modale Warnmeldung aktiv ist." ("The request cannot be processed because a modal dialog or modal alert is active."), but no such dialog is visible anywhere on screen or on any connected display. It appears an invisible modal dialog remains active and locks the whole application, blocking even saving.

   Workaround found: The document tabs remain clickable — clicking the tab's close (×) triggers the normal "save changes?" prompt, which allows saving the file before force-quitting. Without this, all unsaved progress would be lost.

   1. Attachment: Screenshot of the modal warning attached.

   1. Version:
      Adobe InDesign 21.4.1 / 2026 — macOS Tahoe 26.5.1, Apple Silicon M1 Max

   2. Steps to reproduce:
      Select an object with a fill color.
      Double-click the Fill color swatch in the Tools panel to open the Color Picker dialog.
      Try to sample a color from the document using the eyedropper inside the Color Picker.
      Nothing happens (the eyedropper does not pick up any color).
      Close the Color Picker dialog.

   3. Expected result:
      The eyedropper samples the color under the cursor and applies it. After closing the dialog, the UI is fully responsive again.

   4. Actual result:
      After closing the Color Picker, InDesign… more

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2. INDESIGN 21.4 CRASH

   -When I change the image, the spinning wheel appears instead of the arrow cursor.
   -During use, the program stops working, freezes completely, and I can't even close the window; I can only close the program via Task Manager.
   -Sometimes it doesn't write text; I can select and delete, but it doesn't write.

   I have also worked with larger files in the past with previous versions of InDesign without any problems.

   It's impossibile to work!

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3. Taking much time to load, i have to wait until loading completes.

   I have been using InDesign since 3 years and have handled a lot more heavy files. From 2 days, i have been facing a problem that after placing the subject in frame box, the InDesign starts loading and till the time checking not completed i am unable to do anything else. This is more frustrating because the file is not too heavy.

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4. In InDesign 2026 updated as of 6/20 frequently freezes when adding a figure to a document.
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5. Cursore cambia in clessidra

   Versone 21.4 x 64
   Il cursore si trasforma in clessidra e resta così per tutto il tempo rendendo impossibile comprendere ad esempio i punti di input del testo.
   Ho provato ad installare nuovamente il software ma il problema è sempre lì.
   Credo anche che sia correlato alla presenza di immagini nel documento poichè mi pare che a volte inizi da quando si inseriscono immagini.

   Per favore aiuto perché non si riesce a lavorare così.

   Grazie

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6. InDesign v21.4 crashing every 5 minutes

   Since my update to v21.4 today, InDesign 2026 has been crashing on me every 5 minutes - once was under a minute of opening, while I was reading about a missing font.
   I want to roll back to previous version

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please submit the crash report to us. (Guidelines to submit a crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to sharewithID@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

7. file name in save dialog disappears, space bar deletes the text

   Typing in the file name dialog box makes the text disappear or the field will be blank to start with (not retaining the original name), see screen recording

   MacBook Pro M1
   26.4.1
   InDesign 21.3

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8. Rolling cursor in InDesign

   I completely get how incredibly irritating that is, especially when you have a strict deadline to hit and the software is just stuck spinning. The constant rolling cursor in InDesign is usually caused by the program getting trapped in a loop, trying to calculate or locate something in the background over and over again.
   Here are the fastest ways to force InDesign to stop lagging so you can
   finish and submit your work:

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9. Continuous issues with 21.1 on Windows 11 - Won't Open/Crashing

   Since updating to 21.1 (2026), I have to repair the Visual C++ Redistributables, restart, and then reset preferences with Shift+Ctrl+Alt just to get InDesign to open. Error OXC0000142. I have done this numerous times, and each week, I have to do it again.

   It also has crashed my (and others on our team) computers which makes them boot into the BIOS to a Support Repair screen.

   21.1 is near unusable at this point.

   2 votes

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10. Batch HTML Export Crashes InDesign 21.1

    Here is a (Gemini 3-assisted) report of an HTML export problem that is crashing InDesign consistently. It's somewhat urgent because crashing InDesign is not good for the nerves. Reverting to 21.0.1 permits the script to run to completion.

    Bug Report: Regression in HTML Export Automation (dvacore::xml / AXE8)
    Subject: InDesign 21.1 (and Prerelease) crashes with EXCEPTIONACCESSVIOLATION in dvacore::xml during iterative HTML Export scripting.
    Summary: Automated workflows that iterate through documents to export HTML (ExportFormat.HTML) fail consistently after processing 2–5 files. The crash occurs during the document closure or immediate post-processing phase of the export. This is a regression. The identical script logic functioning on the same hardware/OS was stable in previous InDesign builds (v21.0) but now crashes 100% of the time in v21.1.0.56.
    Environment:
    Application: InDesign 2026 (21.1.0.56) & Prerelease (21.2) Build
    OS: Windows 11 Pro (Build 26200)
    Hardware: Intel Core i7-12700K, NVIDIA GeForce RTX 3090 (Driver 32.0.15.8157)
    RAM: 64GB
    Crash Signature: The crash consistently occurs in the dvacore module, specifically involving the Expat XML parser used during HTML generation.
    • Exception: 0xc0000005 (ACCESSVIOLATION)
    • Faulting Module: dvacore.dll
    • Key Stack Symbols:
    dvacore::xml::GetParser
    AXE8ExpatTerminate (in AXE8SharedExpat.dll)
    WCrashHandler::operator=
    Steps to Reproduce:
    Create a folder containing 5+ simple .indd documents of two to four pages in length.
    Run the following ExtendScript (.jsx) to batch export them to HTML:
    JavaScript

    target indesign

    var folder = Folder.selectDialog("Select folder");
    var files = folder.getFiles("*.indd");

    for (var i = 0; i < files.length; i++) {
    var doc = app.open(files[i]);

    // Valid HTML export destination
    var htmlFile = new File(files[i].parent + "/" + files[i].name + ".html");
    
    // Export
    doc.exportFile(ExportFormat.HTML, htmlFile);
    
    // Close Document
    doc.close(SaveOptions.NO);
    

    }
    Observed Behavior:
    • File 1: Exports successfully.
    • File 2-3: InDesign crashes silently or throws the error report immediately upon calling doc.close() or starting the next app.open().
    • Attempted Workarounds (All Failed):
    Forcing Garbage Collection ($.gc()) between iterations.
    Purging Caches (app.purge(PurgeOptions.ALLCACHES)).
    Adding $.sleep(3000) delays to allow file locks to release.
    Running in UserInteractionLevels.NEVERINTERACT vs INTERACTWITHALL.
    Analysis: The stack trace showing AXE8_ExpatTerminate strongly suggests a race condition or resource leak in the HTML/XML subsystem. It appears the XML parser instance created for the first export is not being correctly destroyed or released by the time the script initiates the second export cycle. When the application attempts to re-engage dvacore::xml::GetParser, it hits invalid memory.
    Impact: Batch automation for HTML outputs is currently impossible in v21.1 without restarting the application instance for every single document.

    Here is a (Gemini 3-assisted) report of an HTML export problem that is crashing InDesign consistently. It's somewhat urgent because crashing InDesign is not good for the nerves. Reverting to 21.0.1 permits the script to run to completion.

    Bug Report: Regression in HTML Export Automation (dvacore::xml / AXE8)
    Subject: InDesign 21.1 (and Prerelease) crashes with EXCEPTIONACCESSVIOLATION in dvacore::xml during iterative HTML Export scripting.
    Summary: Automated workflows that iterate through documents to export HTML (ExportFormat.HTML) fail consistently after processing 2–5 files. The crash occurs during the document closure or immediate post-processing phase of the export. This is a regression.… more

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11. CC Libraries freeze when closing and opening InDesign again

    The CC Libraries windows works fine, until you close the project & the InDesign app with the red X in the left top corner. (MacOS) It doesn't fully close and that is okay. But when you try to open any project again or create a new one, the CC Libraries freeze. You can still take out things from the window, but cannot scroll. The only option to fix that is to restart the whole app.

    Version of Adobe InDesign: 21.1

    Steps to reproduce the issues:
    1. Create new file
    2. Use CC Libraries
    3. Close the window with red X (Mac OS)
    4. Open it again and create new file
    5. The CC Library is frozen, cannot be used. (The files can still be taken from the window, but you cannot scroll)

    Expected result
    To work normally as before

    Actual result
    Frozen CC Libraries

    Couldn't upload video here, so here is YouTube link: https://www.youtube.com/watch?v=EHZrSA8qbGc

    The CC Libraries windows works fine, until you close the project & the InDesign app with the red X in the left top corner. (MacOS) It doesn't fully close and that is okay. But when you try to open any project again or create a new one, the CC Libraries freeze. You can still take out things from the window, but cannot scroll. The only option to fix that is to restart the whole app.

    Version of Adobe InDesign: 21.1

    Steps to reproduce the issues:
    1. Create new file
    2. Use CC Libraries
    3. Close the window with red X… more

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12. InDesign process dies after 3 minutes

    I'm facing the following problem. I'm on a new Windows 11 (24H2) and have Creative Cloud and various apps like Photoshop (26,11), Illustrator (29.8.2) or InDesign (20.5) installed. Every app works fine except InDesign. No matter what INDD file I work on, what menu I'm in or if I just leave the app open showing the start page, after 3 minutes the InDesign.exe dies. I've checked that I have the latest updates, reinstalled it, removed all presettings of previous versions, tried to run as admin and in compatibilty mode. Nothing changes. It runs 3 minutes and then suddenly dies. In Windows event logs is nothing reported around that moment so I have no clues, what's the reason.

    I'm facing the following problem. I'm on a new Windows 11 (24H2) and have Creative Cloud and various apps like Photoshop (26,11), Illustrator (29.8.2) or InDesign (20.5) installed. Every app works fine except InDesign. No matter what INDD file I work on, what menu I'm in or if I just leave the app open showing the start page, after 3 minutes the InDesign.exe dies. I've checked that I have the latest updates, reinstalled it, removed all presettings of previous versions, tried to run as admin and in compatibilty mode. Nothing changes. It runs 3 minutes and then suddenly dies. In… more

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13. InDesign hangs constantly during normal editing with no CPU spike, on very fast win. 11 laptop with plenty of memory and drive space.

    When using InDesign normally (editing text, copying, pasting, rearranging objects, etc.). I am not saving, exporting, or anything, CPU does not spike, there is plenty of memory and disk space, it is a new high end laptop, it is plugged in, there are no power save features on.

    This didn't happen on my older win 10 machine and in older versions of InDesign.

    This SEVERELY interrupts workflows as it happens at least once every 15 min or so if not more.

    2 votes

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14. [ID-4265787]InDesign 20.4.0 and above freezes when connected with Enterprise VPN

    Impossible to work with the latest version of InDesign 20.5. The screen freezes after a few second work. Only "end task" on Task manager is closing the program. (Working on PC under Windows 11 Enterprise)
    Only solution in the meantime is to switch to Version 19.5.5.

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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2026(v21.0.0.192). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

15. Window Explorer made unusable by opening InDesign

    Windows 11
    InDesign Ver. 20.5

    Here's an odd one. InDesign doesn't appear to be crashing or freezing, itself, but it is instead making my Windows explorer taskbar unusable. I can't select any icon pinned to it--they won't even highlight when I cursor over them--and only opening and closing the task manager will make them selectable again. I've tried to replicate this happening with other programs, but it's only happening when InDesign is made active.

    Can't seem to figure out what's triggering it, but it tends to happen on start-up of the program and at random intervals while using InDesign. Suddenly I can't switch out of it and have to force reset the windows explorer by "ctrl+alt+del"-ing.

    Any thoughts on what could be doing this? We've tried running multiple updates and resets (to both Adobe and Windows) to no avail.

    Windows 11
    InDesign Ver. 20.5

    Here's an odd one. InDesign doesn't appear to be crashing or freezing, itself, but it is instead making my Windows explorer taskbar unusable. I can't select any icon pinned to it--they won't even highlight when I cursor over them--and only opening and closing the task manager will make them selectable again. I've tried to replicate this happening with other programs, but it's only happening when InDesign is made active.

    Can't seem to figure out what's triggering it, but it tends to happen on start-up of the program and at random intervals while using InDesign. Suddenly… more

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16. Adobe InDesign 2024 and 2025 crash when pasting certain string into text box with particular font

    Hi, I’m a type designer and font delveloper (for more than 20 years) and have made a custom font (Latin) that makes extensive use of the Contextual Alternates feature (calt). Let's call the font FontXyz, it’s an OpenType CFF font (.otf).

    These are the steps that always cause InDesign to crash
    1: Text cursor is in an empty text box where my FontXyz is already set
    2: Pasting the string “1234,-”
    3: Crash

    I can prevent the crash by:
    a: Putting my cursor in between two spaces and then pasting the string “1234,-”
    b: Pasting the string without the “-”, thus pasting “1234,”

    The font has passed various validation tests (Fontbakery (even the “check-adobefonts” one), FontGoggles, Font Validator) and works without any issues in other MacOS apps (such as Microsoft Word, Pages, Figma and browsers).

    The crash occurs in Adobe CC InDesign 2024 and 2025
    I'm running MacOS 15.5

    (Why is the button to submit this bug report called “Post idea”, it really should be “Post bug”)

    Hi, I’m a type designer and font delveloper (for more than 20 years) and have made a custom font (Latin) that makes extensive use of the Contextual Alternates feature (calt). Let's call the font FontXyz, it’s an OpenType CFF font (.otf).

    These are the steps that always cause InDesign to crash
    1: Text cursor is in an empty text box where my FontXyz is already set
    2: Pasting the string “1234,-”
    3: Crash

    I can prevent the crash by:
    a: Putting my cursor in between two spaces and then pasting the string “1234,-”
    b: Pasting the string without the “-”,… more

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17. [ID-4261684] Hang when "How likely are you to recommend INDESIGN" dialog appears at startup

    Twice now, I have started InDesign, opened a book, opened a file from the book, and pressed command-F to open the Find dialog. The Find dialog opens, and I begin to type. Then, the "How likely are you to recommend INDESIGN" dialog appears over it, and the cursor (and my typing) goes to that dialog instead. The spinning beach-ball appears, and InDesign is unresponsive; to recover, I have to force-quit the application.
    InDesign 20.2
    macOS Sonoma 14.7.1 (23H222)
    Apple M1 Ultra

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

18. InDesign 2025 Crashing Constantly

    Indesign 2025 has been crashing consistently since I updated it. The main trigger seems to be when you Option-drag any element. Text, image, shape. It immediately crashes. Any designer knows option-drag is a standard move for design work. This is very problematic. I have restarted, reinstalled, updated OS but still the same thing happens. Sometimes it now crashes when you PDF anything. Update has some serious glitches. Needs fixing asap.

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

19. Shift option drag crashes InDesign

    I have used Shift Option Drag for a million years. Roughly a month ago it started crashing InDesign. I removed Plug-Ins, I uninstalled and reinstalled InDesign. I ran maleware, all good. App was up to date. How does that happen out of nowhere???????

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

20. [ID-4256174]InDesign crashes while searching any font/word, etc., which is in overset text.

    We have simple scripts that operate on script labels to Find and Replace Text, adjust Text Size, things like that. We've been using them for three years with no problems prior to v2025. They crash and bring up the option to send an error report. We're rolling back to 2024 now, we can't operate efficiently without these scripts.

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team