Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
28 results found
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[ID-4218137]Thumb nail of indesign saved files not appearing after 2019 to 2020 update
Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?
note -
-Files still open as normal.
-Even if I save them in 2020 formate still no icons
-Other adobe programs since update show Icons.40 votesPlease let us know if the below-mentioned workaround works for you:
- Try restarting your Windows machine.
- Use the “Restart” option and NOT “Shutdown”.—
Adobe InDesign team -
installed font missing
InDesign 13.0.1 on macOS 10.12.6
One installed font from a family of 6 suddenly started showing as not found. Frutiger LT Pro 67 Bold Condensed was correctly showing, now not.
I have re-installed InDesign twice, reinstalled the font, and rebooted several times. Font is correctly showing still in Illustrator and Photoshop.
This is impacting client files and while I have a workaround, I am concerned the problem will occur with other fonts where I don't have a viable solution. (I have another foundry version of that particular font.)
Screen shots attached.
many thanks
14 votesPlease let us know if this issue still happens with the latest InDesign Release
Thanks
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Hyperlinks not detected
The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.
7 votesHi,
I tried out with various hyperlinks and the function is working fine for me.
Please try it out with the latest release and even then if you encountering the same issue,
please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.Please do mention your machine configuration like OS, Locale.
You can also send files/links directly to paawasth@adobe.com
Thanks & Regards
Payal Awasthi (InDesign Team) -
Critical : can't sync fonts from Adobe
Critical : can't sync fonts from Adobe :
Hello, just like this guy below :
Help! Unable to activate fonts InDesign 2019
I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.
Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.
tried everything,
Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.
FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.
The error message is : "unable to sync one…
5 votesWe’ve seen this issue happen when you have the same Font already installed on your machine.
So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.
Hopefully, the problem should get resolved.
Adobe InDesign team
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If Paragraph Format uses Shade, only the first line is underlined (instead of all) (Layer Problem!)
Its not a suggestion, its a bug.
Under Indesign 13.1, when e.g. a whole page is styled to have a gray shade behind it, and some paragraphs have to be undelined, then ALWAYS the Line before a hard return does not show the underline, because I suppose a layer problem occurs. Indesign seems to see the text on top, then applies the shade and under that the underlining for the text, which won't be shown then. The descenders are shown normally, since they are on top in the text layer. I have not found a way to tell the underline…5 votesHi,
Please can you add some links that have some images/ videos showing the problem you are facing. You can also mail them at amaarora@adobe.comAs seen in the attached screenshot (pic1.png), i am unable to see the issue.
-Aman
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Windows recents files (at opening)
Sometimes the files are two times on the panel (same file) and sometimes is a wrong link (opening an other file the icon seems to be).
Quit, refresh, open an other file : nothing to get the right link.
Since the late update march 2018 ; I am on 13.1.
Thank you for resolving idea,
Pierre5 votesWe have recently released InDesign CC 2019 and we believe that this issue should no longer occur.
You can download the latest version of InDesign from the Creative Cloud Desktop application.
Please confirm if the issue has got fixed.
Adobe InDesign team
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Absurd translation of the word "spread" in Czech UI
Please correct the absurd translation of the “spread” on the Effects window. In this context, you cannot translate it as “dvojstránky” (= two pages) but rather “rozšíření” – in InDesign CS6 the translation is correct.
Please note that in some languages one word can have multiple meanings. For example, in Czech we have one word for month and moon. The words are not interchangeable, you can’t say “the moon of July” in English. But this is exactly how you translate the aformentioned expression!
It is the same with the word spread in English, it has multiple meanings and cannot be translated…
4 votesOur translator proposed "Šíření" as the new translation.
Would like to know if we should go ahead & make this change.
Pl. let us know.
-- Adobe InDesign team
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Missing Font error after upgrading
After the upgrading to cc 2019 , the older fonts which were installed in machine is giving missing font error, every time i have to sync the fonts. I am using windows 10 standard edition. Here is the screen shot of the error.
4 votesMailed the customer for more information.
Thanks,
Adobe InDesign Team -
Document made in InDesign 2024 no longer loads in InDesign 2025
InDesign 2025 (v20.0)
is unable to open a document (a 400 page book in one single file) that I finished a few days before updating InDesign. It was made using version 19.5. I've tried several versions of the book: both the last work file and a finished packaged version on a separate drive. I have also tried opening an older version before the latest changes with no luck.
There are no error messages. It just starts loading it and then after a while, doesn't anymore. The book doesn't appear in the Open Recent list either even after several attempts and…
3 votesWe would require more information for the same. Are you not able to open any InDesign document created from ID19.x version in ID20.0 or is it specifically happening with only a specific document?
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Footnotes flows on the following page even if there is still space on the page where is the reference number
Indesign CC 14.0.1
MAC OS High Sierra 10.13.6unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
for this bug, the result of many jobs is very bad3 votesSince you are using a Single-Column Text Frame, please see if unchecking the option “Span Footnotes Across Columns” in the Layout tab of Footnote Options dialog helps you overcome this issue.
Adobe InDesign team
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InDesign: 2018, newest update erases all user-saved Workspaces
Newest update erases all user-saved Workspaces. Newest update to Photoshop 2018 doesn't...argh.
3 votesHi,
Can you let us know what happens when you choose Edit→migrate previous local settings?-Aman
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Incompatible with Windows 10, won't even open
My Windows 10 laptop simply will not open InDesign.
3 votesPlease try out InDesign CC2018 and let me know if it solves your issue.
Please check if you meet the system requirements for latest InDesign – https://helpx.adobe.com/in/indesign/system-requirements.html -
3 votes
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Bug: InDesign Index page ranges not working when using "Next use of Style" options
Adobe InDesign 2020
15.0.2 x64Issue:
I am trying to create index entries that include a page range (such as 26-29) instead of a single page number using paragraph styles.
I am having trouble getting the page ranges for my indexed content to update correctly. Specifically, the index entry always only shows the first page of the range in the index pane on the first attempt.
I can sometimes (but not always) trick it into updating the page range correctly. I attached a video of it finally working after five failed attempts.
Here is what I tried:
…
2 votesHi
Please can you send a sample document with which the issue is reproducible?Thanks
amaarora@adobe.com -
panels / windows won't open, InDesign doesn't launch 80% of the time
Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.
But this is the part that really bothers me: When it finally does open properly and loads a document, many of…
2 votesCould you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.-InDesign Team
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GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work
Product: Adobe InDesign CC 2019 (14.01)
Steps to reproduce:
- Create a document with the text "abcde"
- (Case 1) Do a GREP search for "(?<=bc+)d"
- (Case 1) Do a GREP search for "(?<=bc*)d"Expected result: highlight the "d"
Actual result: Cannot find match.
Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".
Note also that this applied to GREP Styles in a paragraph style.
2 votesDoes including bc in a Character Set, like:
(?<=[bc*])d
OR
(?<=[bc+])d
work for you? -
the file does not exist
Adobe InDesign CC 2019, pagina inizio, impossibile aprire i file presenti nella cronologia: "il file non esiste, è usato da un'altra applicazione oppure non disponete delle autorizzazione necessarie".
2 votesIt looks like you may be trying to open files that are shown on the Start screen but are unable to do so.
Please check that the file(s) actually exist at the same location as when they were previously opened/created. If they have been deleted/moved/renamed, etc., the Start screen will continue to show their thumbnails but you won’t be able to open them.
Let us know if this is not the case.
Adobe InDesign team
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Welcome screen freezes and does not disappear blocking workspace InDesign CC 2017
Work space is not visible and welcome screen doesn't disappear
2 votes -
Buttons Reverting to Top-Most Destination
I set up all of my buttons on different parent pages and amended pages based on parent pages, gave them all unique names and set their destinations. They worked perfectly for precisely one export to interactive PDF and then most of the buttons reverted to the top-most destination in the list when I reopened the document.
1 vote -
Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!
Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!
1 votePlease try trashing your application cache and preferences to see if the application starts working correctly.
—
Adobe InDesign team
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